Remove Marketing Remove Retail Remove Sales
article thumbnail

Making Omnichannel Work for Luxury Retail

Harvard Business

Achieving true omnichannel excellence in luxury retail is a formidable challenge due to the inherent need for high-touch customer experiences and the complexity of managing multiple distribution channels, including e-commerce and third-party resellers.

Retail 229
article thumbnail

How Retailers Became Ad Platforms

Harvard Business

Major retailers are today, most notably Amazon, are creating and operating their own advertising platforms — and they’re making millions doing it. McKinsey estimates that by 2026, retail media will add $1.3 trillion to enterprise values in the U.S. alone, with profit margins between 50% and 70%.

Retail 244
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Research: Smaller, More Precise Discounts Could Increase Your Sales

Harvard Business

Retailers might think that bigger discounts attract more customers. But new research suggests that’s not always true. Sometimes, a smaller discount that looks more precise — say 6.8% as compared to 7% — can make people think the deal won’t last long, and they’ll buy more.

Sales 237
article thumbnail

The Strategic Advantage Omnichannel Retailers Have Over Amazon

Harvard Business

New research suggests that encouraging in-store pickup over home delivery could lead to more profitable sales, higher market shares, and sustainability-performance gains.

Retail 244
article thumbnail

What Luxury Fashion Can Learn from the Wholesale Flower Market

Harvard Business

Retailers can use discounting to generate sales without damaging a brand’s reputation.

Fashion 214
article thumbnail

For Better Retail Promotions, Ask These Questions

Harvard Business

Discounts and promotions are at an all-time high, often comprising the single-biggest cost within many retailers’ P&Ls. Yet despite these high stakes, and the growing adoption of sophisticated analytics, many retailers continue to take a broad-brush approach to running promotions that results in missed sales and profits.

Retail 127
article thumbnail

E-Commerce Platforms Must Prioritize the Consumer-Influencer Relationship

Harvard Business

Managing the platform to generate sales, therefore, is about enabling the right content to reach the right viewers. Are the big retail platforms ready for this new model? In this model, consumers buy products during their engagement with the content provider.

Retail 245