Harvard Business

APRIL 20, 2016

I am frequently flummoxed by the complete misalignment between a team’s mandate and the agenda for their meetings. content, frequency, and duration) of their meetings with the job that needs to be accomplished in those meetings. A one-size-fits-all team meeting rarely works. From The New York Public Library.

Meeting 70

Meeting Operations Efficiency Leadership 70

Effective Managers

FEBRUARY 4, 2022

Session 2: Metrics vs Strategy. Input metrics are essential as these metrics are leading indicators of your eventual output metrics and results achievement. They have a significant tendency to focus on outcome metrics instead of their company strategy. Learn more about Session 1 and register here: [link].

Metrics 130

Metrics Strategy Strategy Strategy& 130

Epicflow

JUNE 10, 2024

In addition, their focus on effective resource allocation, stakeholder engagement, and change management contributes to enhanced operational efficiency, increased agility, and improved project outcomes. In addition, they also make sure that every project meets the established goals and delivers expected benefits.

Resources 157

Resources Methodologies Efficiency Metrics 157

Harvard Business

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. Metrics emphasized speed. We made a number of operational changes to the call center.

Metrics 134

Metrics Engineering Operations Sales 134

Harvard Business

SEPTEMBER 19, 2017

Metrics Are Not Your Friends. A growing body of evidence shows that ethical companies outperform financially over time , but trying to translate such a broad finding into the short-term planning metrics used by most businesses is perilous. They are less subject to short-term operational pressures, and accordingly less risk-averse.

Ethics 135

Ethics Metrics Energy Financial 135

Consulting Matters

APRIL 13, 2023

Brad had an unconventional start to his career after meeting his boss's boss while studying finance at college. He is a strategic and operational leader, having led strategic planning, finance and business development teams for these companies, as well as leading large operating units of over $500 million and $1 billion in revenue.

Consulting 156

Consulting Finance Turnaround Healthcare 156

Harvard Business

SEPTEMBER 11, 2017

Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. Meet regularly to review common customer issues and build fixes into your product roadmap.

Metrics 131

Metrics Engineering Efficiency Operations 131

Harvard Business

MAY 24, 2017

To measure human capital, you can deploy metrics such as our productive power index , which looks at the cost of organizational drag and the benefits of effective talent and energy management on your overall productive power. One way to do this is to measure the cost of meetings.

Management 134

Management Company Balance Sheet Talent 134

LSA Global

NOVEMBER 11, 2024

Regardless of approach, all groups operate in a context about their shared fate based upon how necessary, willing, able, and dependable they believe those around them to be. Design Roles to Encourage Team Collaboration Team roles and success metrics can be defined in a way that either reinforces or undermines collaborative behavior.

Groups 68

Groups Change Management Culture Training 68

Harvard Business

APRIL 23, 2018

The engagement of its drivers, who deliver milk and bread to millions of customers each day, was dipping while management was becoming increasingly metric-driven in an effort to reduce costs and improve delivery times. Take for example a UK food delivery service that I’ve studied. The new approach?

Leadership 164

Leadership PricewaterhouseCoopers Banking Examples 164

Harvard Business

NOVEMBER 23, 2017

That time is spent establishing financial and operational metrics, aligning goals with overarching strategy, allocating resources, and reviewing key metrics. High-performing teams spend 14% more time checking their progress against strategic goals by reviewing key metrics and shifting resources accordingly.

Strategy 134

Strategy Strategy Strategy& Enterprise 134

Markovitz Consulting

MAY 19, 2021

We can argue over specific metrics, but we’d all agree that we have to account for physical as well as mental/emotional health. As with individuals, there will be disagreement over metrics, but clearly we have to consider financial performance, internal stakeholders (employees), and external stakeholders (community).

Company 124

Company Balance Sheet Metrics Engineering 124

Harvard Business

SEPTEMBER 27, 2018

The more calls they received, the more operators they needed, and the more their margins eroded. They would continue tracking their normal metrics but, for the next few weeks, these metrics wouldn’t impact teams’ compensation. ” Yeah, ouch.

Company 132

Company Metrics Financial Benchmarking 132

Harvard Business

NOVEMBER 9, 2016

But successful organizations have told us that the true frontline clinical leader is the day-to-day operations manager — often the charge nurse who supervises the nursing care given to patients in the unit. Without such clearly defined standardized work for the day-to-day operations manager, two things happen.

Healthcare 109

Healthcare System Operations Metrics 109

Jerry Fletcher

MAY 8, 2021

where you sit down with a prospect and learn about her/his operation and get to ask questions from which you will develop a proposal. Meeting name. Don’t call it a Discovery meeting or chat or whatever. In most cases the answer will be that some metric in the sales equation is off. It doesn’t sound friendly at all.

Meeting 52

Meeting Marketing Consulting Case Interview 52

Harvard Business

NOVEMBER 1, 2017

DPPs typically include in-person meetings of a small group of prediabetic adults who, with the guidance of a health coach, progress through a diet and lifestyle curriculum. The company worked collaboratively with the CDC and was one the first three digital DPP providers that the agency recognized for meeting its evidence-based standards.

Wireless 157

Wireless Study Pharmaceuticals Groups 157

Harvard Business

FEBRUARY 24, 2017

Great stories are credible, simple, consistent, and use both financial and nonfinancial metrics to link a long-term vision and firm values with a distinctive business strategy and focused operational priorities. They operated with a both/and mindset, seeking to deliver on immediate goals in a way that also built a sustainable future.

Metrics 111

Metrics Study Financial Operations 111

Harvard Business

FEBRUARY 8, 2018

The complex calculations of the field known as Operations Research were enabled by mainframe computing. If Pearson is looking at, say, a new online learning course, Mr. Jackson is part of early product design meetings, offering tips on what user interaction data should be collected, how, and how often a course might be tweaked.

Change Management 133

Change Management Management Software Productivity 133

Harvard Business

MARCH 13, 2018

For instance, Doug shared some new concepts for transforming an insurmountable checklist of requirements into manageable benchmarks and priorities, which he had developed after conducting a comprehensive review of his company’s operations. He also shared supply discipline systems that reduced common inefficiencies.

Operations 125

Operations Exercises Conference System 125

Harvard Business

NOVEMBER 12, 2018

And at many companies, sustainability efforts are measured with well over 10 internal metrics. That doesn’t mean companies should abandon traditional strategies for reducing costs, mitigating risks, and preserving a “license to operate.” Do new targets motivate undesirable trade-offs?

How To 128

How To Survey Metrics Energy 128

Harvard Business

OCTOBER 9, 2017

The physician-sherpa should be a partner on the journey, not simply a medical operative, extracting formulaic rules and implements from a toolbox. Here are some steps such organizations might take: Share patient stories and related lessons at every meeting. Patients need and deserve much more. Consider a narrative-medicine component.

Guidelines 133

Guidelines Efficiency System Meeting 133

Harvard Business

JUNE 14, 2016

Last week, at an internal Cisco meeting, the company’s VP of Supply Chain, John Kern, proudly reported that the project had identified ways to cut energy use by approximately 30%, which will likely save $1 million per year. Disclosure: I was at the meeting as a paid speaker on sustainability strategy.). Insight Center.

Energy 70

Energy Company Operations Metrics 70

Tom Spencer

MAY 18, 2019

The asset management industry is a steward of money provided by individuals and institutions, and manages this money in order to meet the unique return objectives of each client. Operating Margins. Operating margin is a very important metric for asset managers as it reflects how much of the fees generated are kept by the company.

Industry 113

Industry Real Estate Management Retail 113

Harvard Business

OCTOBER 27, 2017

However, like many of the companies surveyed by Bain, we were unsure how to connect our strategic vision around sustainability with meaningful operational changes. Team members want to understand that meeting sustainability goals doesn’t just help the company—it helps customers, communities and the world.

Company 134

Company Strategy Strategy& Strategy 134

Harvard Business

AUGUST 30, 2018

They reached out to us because we wrote a book describing how these performance outcomes would be improved with an operating model that increases motivation.). Prior to this pilot, the operating model of the stores was focused on creating emotional and economic pressure to drive performance. Focus on Learning, Not Pressure.

How To 131

How To Retail Productivity Sales 131

Consulting Matters

DECEMBER 16, 2022

You have to meet them at their point of departure and use your power skills that I'll be sharing in this episode to influence them in a better way. It includes: HR practices such as training, staffing and communication, performance metrics and rewards, and performance management and coaching. The people strategy is about the WHO.

Consulting 156

Consulting System Sales Meeting 156

Harvard Business

JUNE 23, 2016

While a natural inclination, this group is (by design) representative of current operating units and functions, which often have a status quo to defend. Lastly, this group may be more attuned to individual interests (including performance metrics and compensation incentives) rather than the collective and longer-term needs of the firm.

Leadership 126

Leadership Pharmaceuticals Company Groups 126

Harvard Business

DECEMBER 1, 2016

One large media organization faces large incumbent players and operates in a market that is growing quickly. Rather than using traditional top-down management practices, the company organized itself into small business units, each of which operates in a local geography. We call this operating structure the “network of teams.”

Leadership 70

Leadership Metrics Operations Culture 70

Tom Spencer

JUNE 21, 2024

However, what my undergraduate business program failed to emphasize was the often-overlooked world of startups —particularly small businesses that operate outside the spotlight of household brand names or well-funded tech giants such as Uber or Airbnb.

Transportation 88

Transportation Engineering Resources Productivity 88

Harvard Business

JUNE 23, 2016

Instead of debuting a new, tech-savvy firm that would, in the words of chief digital officer Anne Vasquez, be like “having a tech startup culture meet a legacy corporate culture,” it came off as buzzword-laden and naive. Managing for Metrics Rather than Mission. As a marketing ploy the move clearly failed.

Data 109

Data Journal Media Video 109

Harvard Business

AUGUST 1, 2016

An estimated 21% of carbon emissions in the United States are attributable to companies, and yet to date there is scant research on how to make firm operations more efficient in terms of reducing pollution. Changes in their behavior led to both lower carbon dioxide emissions (by 21,500 metric tons) and an estimated $5.4

Efficiency 70

Efficiency Metrics Study Groups 70

Harvard Business

JUNE 8, 2018

They believe that they can always raise financial capital to meet their funding shortfall or use company stock or options to pay for acquisitions and employee wages. CFOs of these companies themselves admit that they cannot justify their market capitalizations based on traditional metrics.

Financial 75

Financial Report Cash Flow Metrics 75

Brimstone Consulting

NOVEMBER 29, 2021

Our process includes a series of one-on-one meetings and workshops with the new leader and the leadership team to identify current realities both internal and external to the organization, barriers to alignment, and opportunities. Our process drives results. The outcome is an actionable three-year strategy.

Leadership 81

Leadership Agile Metrics Strategy 81

Harvard Business

OCTOBER 17, 2017

The team must develop collaboration strategies to meet these goals, prioritize the needs of complex patients, and tailor interventions to the specific needs of different subgroups. Still, these metrics have yet to include broader measures of wellness such as academic achievement, involvement in crime, or job outcomes (i.e.,

Metrics 126

Metrics Efficiency System Development 126

Harvard Business

AUGUST 3, 2018

It failed to meet its revenue and subscriber growth targets. The level and trend of a company’s top-line metric is an advance indicator of the success of its business model. Many of these metrics are disclosed in Facebook’s financial statements. What caused this slump?

Financial 70

Financial Report Company Metrics 70

Harvard Business

AUGUST 1, 2018

How companies are using artificial intelligence in their business operations. Combine traditional machine learning metrics with fairness measures. Anchoring bias may lead to over-reliance on the first piece of information examined. So how can we mitigate bias in machine learning? Insight Center. Adopting AI. Sponsored by SAS.

Data 122

Data Training Training Metrics 122

Harvard Business

JULY 19, 2017

Many companies are attempting a radical — and often rapid — shift from hierarchical structures to more agile environments, in order to operate at the speed required by today’s competitive marketplace. The group started by meeting every Monday for an hour or two, but found the pace of decision making too slow.

Agile 71

Agile How To Enterprise Leadership 71