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The Role of Instructional Design in Creating Effective Sales Enablement Programs

Clarity Consultants

The B2B sales world has completely changed over the last few years, and businesses all over the world are struggling to keep up. This makes a sales enablement program a vital tool when running a business. What is the Purpose and Goal of a Sales Enablement Program? That’s why a sales enablement program is essential.

Sales 162
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Measuring the Long-Term Impact of L&D Initiatives on Business Performance

Clarity Consultants

Are you aiming to increase sales, improve customer satisfaction, or boost employee retention? For example, if your goal is to increase sales, your L&D programs might focus on enhancing sales techniques, product knowledge, or customer relationship management skills. Start by clearly defining your business goals.

Metrics 147
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Transforming Customer Experiences: Driving Performance and Profitability in the Service Sector - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

Transforming Customer Experiences draws upon the latest research and insights to equip senior managers with a new toolkit for leading and managing a professional services firm or a customer service or sales team. As a participant in this program, you will work alongside some of HBS’s most renowned service management thought leaders.

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How to Generate More Revenue Without Working More Hours with Tony Signorelli: Podcast #23

Consulting Success

His consulting group focuses mainly on sales enablement and marketing, and they have been in the business since 1995. In this episode, we talk about the path that led Tony to sales and consulting, and he shares insights into creating a successful consulting firm within the corporate world. Where were you always interested in sales?

How To 145
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Driving Performance and Profitability in the Service Sector - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

For instance, one case, developed by Buell, focuses on the way IDEO uses human-centered design thinking as systematic methodology to help create new products and services. Participants in the program learn the fundamentals of delivering breakthrough service through cases and interactive lectures, from HBS faculty members.

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Data Can Do for Change Management What It Did for Marketing

Harvard Business

Take the MIT Media Lab’s experiment to see whether it could estimate retail sales performance on “Black Friday,” the day following the US Thanksgiving holiday. Combining this with data on average spend per shopper enabled them to estimate a retailer’s sales , even before the company had recorded it themselves.

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7 Factors of Great Office Design

Harvard Business

It can serve as the basis of a design visioning workshop with a larger group about how and where people work and how they would envision working in new ways in the future. The New York headquarters housed over a third of its workforce, including developers, the sales team, operations, and leadership.

Exercises 129