Kates Kesler

JUNE 29, 2020

Metrics serve as a powerful motivator and unfortunately, are often perfectly designed to drive sub-optimal results. In team sports, measuring vital, non-point metrics and de-emphasizing individual metrics is not a new concept. For a simple comparison, consider this sports team analogy.

Metrics 100

Metrics Sports Enterprise Comparison 100

Tom Spencer

SEPTEMBER 10, 2021

They have an operating budget based on the amount of their grant. The productivity of a researcher can be evaluated using an index such as the h-index. In business, productivity and performance is often measured using financial ratios that can be used to compare firms across the industry. Using the metrics for decision making.

Metrics 88

Metrics Industry Benchmarking How To 88

Epicflow

JANUARY 30, 2025

Support and training providing tools, templates, and training to project teams to enhance their productivity and adherence to standards. Improved Resource Allocation Efficient resource allocation is crucial for optimizing productivity and avoiding burnout. Portfolio health metrics to track progress, budgets, and risks across projects.

Tools 130

Tools Software Efficiency Resources 130

Harvard Business

SEPTEMBER 29, 2023

It’s a forward-looking metric based on the classic momentum equation: current inventory x rate of inventory change. And now, the high-tech industry is feeling the weight of a volatile market that has led to excess component inventory. Measuring inventory momentum can help leaders address the problem.

Metrics 253

Metrics Financial Industry Marketing 253

Harvard Business

MAY 24, 2016

But it’s important to remember what comes between the motivated employee and the satisfied customer: the innovative product or service that the employee creates and the company sells. With the rapid development of the Internet of Things , incorporating up-to-the-minute digital technology has become critical to its product innovation.

Metrics 132

Metrics Survey Software Operations 132

Harvard Business

SEPTEMBER 23, 2016

While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Most industries cower to a few central metrics, the yardsticks that define the winners and losers. Metrics tried and proven over years become a guide to what’s important, driving resource allocation.

Metrics 70

Metrics Retail Sales Automotive 70

Harvard Business

APRIL 5, 2017

While a laudable effort in principle, measuring a company’s tendency to make myopic operating and investing decisions is fiendishly complex. But the other indicators probably pick up legitimate differences in how companies in the sample operate, as opposed to whether they are myopic. Corporate culture.

Metrics 99

Metrics Study McKinsey Cash Flow 99

LSA Global

JULY 1, 2024

While the specific strategy success metrics vary across different industries and different strategies, metrics tend to fall into four overall buckets: Financial, Customer, Employee, and Other. Here is a list of the top thirteen metrics that CEOs should measure for strategic success.

Metrics 54

Metrics Cash Flow Talent Financial 54

Markovitz Consulting

FEBRUARY 4, 2019

But when it comes to internal operations at least, disruption is often both bad for business and for employees, because it causes unevenness in work. Last week , I wrote about how kaizen events can disrupt daily operations and overburden employees. Some changes in metrics are just noise in an otherwise stable system.

Metrics 124

Metrics System Operations Trends 124

Tom Spencer

NOVEMBER 15, 2024

As wearable technology continues to advance, we’re seeing the development of more sophisticated devices capable of monitoring a broader range of health metrics. Big data analytics is also being used to optimize hospital operations, such as reducing wait times and improving resource allocation.

Healthcare 78

Healthcare Data Trends Efficiency 78

Harvard Business

APRIL 6, 2017

It’s proven hard to solve these problems partly because of metrics: It’s hard to identify and measure the factors that lead to high-quality information or connection. Technologists often discuss the problem of “ vanity metrics.” In journalism, for example, the pageview is a much-maligned metric.

Media 127

Media Metrics eBook Software 127

Harvard Business

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. When Bernstein hid a set of production lines from managers’ view, the performance of employees on those lines increased by 10% to 15%. A great salesperson will operate much more efficiently with a defined process for reaching out to prospects.

Metrics 134

Metrics Engineering Operations Sales 134

Harvard Business

NOVEMBER 6, 2018

One type of data scientist creates output for humans to consume, in the form of product and strategy recommendations. Data science for humans: the consumers of the output are decision makers like executives, product managers, designers, or clinicians. They are decision scientists. They are modeling scientists. What is the output?

Data 132

Data Engineering Software Metrics 132

Harvard Business

NOVEMBER 7, 2017

Salespeople see the world as prospects and products, offers and opportunities. The fourth gap between strategy and execution is in measurement and metrics. The assumption is that financial measures like cost and revenue are sufficient metrics to measure progress. To a marketer, sales is a channel for reaching their audience.

Strategy 133

Strategy Strategy& Strategy Metrics 133

Epicflow

JUNE 10, 2024

In addition, their focus on effective resource allocation, stakeholder engagement, and change management contributes to enhanced operational efficiency, increased agility, and improved project outcomes. What organizations require a CPO? One of a CPO’s tasks is to ensure optimal resource allocation across a company’s critical projects.

Resources 157

Resources Methodologies Efficiency Metrics 157

Tom Spencer

NOVEMBER 15, 2024

Use concrete metrics to demonstrate your contributions, such as cost savings, revenue growth, or operational improvements. For example, some of my peers at my MBB firm took on internal rotations as Chiefs of Staff for senior leadership, gaining unique insights into global consulting operations.

Consulting 60

Consulting Finance Nonprofit Transportation 60

Harvard Business

NOVEMBER 29, 2018

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Metrics that are reported daily, such as “units at capacity.” CAPTION TEXT HERE/Getty Images.

System 130

System Healthcare Metrics Report 130

Harvard Business

SEPTEMBER 11, 2017

Your #1 focus at this stage is product-market fit. Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. What to do. What not to do. What not to do.

Metrics 131

Metrics Engineering Efficiency Operations 131

Clarity Consultants

APRIL 26, 2023

Instructional designers are professionals who focus on creating and delivering learning products, such as company training and coursework for educational institutions. Often, this involves the selection of KPIs or similar metrics, as well as creating the means to track those points. What Is an Instructional Designer?

Education 162

Education Training Training Methodologies 162

Harvard Business

FEBRUARY 22, 2017

Practitioners and pundits alike have long debated which metric is best for assessing the performance of a service organization. It’s not surprising that the metric figures prominently on a service rep’s scorecard. Why is average handle time such a bad metric for service? Enabling this type of climate is hard work.

Metrics 123

Metrics Video Fashion Report 123

Harvard Business

FEBRUARY 8, 2018

The complex calculations of the field known as Operations Research were enabled by mainframe computing. BPM reflected the interactions of different stakeholders, from product creation through supply chain to final assembly. How it effects product design and customer experience. How organizations are changing.

Change Management 133

Change Management Management Software Productivity 133

Harvard Business

APRIL 19, 2016

At its most basic, productivity is the amount of value produced divided by the amount of cost (or time) required to do so. It’s tempting to conclude that, if individuals are able to perform their work much better and faster, overall productivity must be soaring. sales-related, product-related, program-related, etc.).

Productivity 70

Productivity Enterprise Data Company 70

Harvard Business

MAY 20, 2016

alone spend more than $20 billion annually (by conservative estimates) to train salespeople on products, selling skills, and territory management, demonstrates the widespread belief that you can help “make” salespeople great. selling complex products against competition). Yet the fact that companies in the U.S.

Sales 130

Sales Talent Operations Efficiency 130

Tom Spencer

FEBRUARY 1, 2020

Some people also call consulting a ‘talk-job’ – you go to the clients, you talk about what the ideal world scenario would be for a particular project, product or market, and your billable hours are sorted. Operations Consultants: Operations consultants are consultants who help clients improve the performance of their operations.

Consulting 135

Consulting Operations Financial Real Estate 135

Harvard Business

JULY 14, 2016

Self-cannibalization occurs when a company chooses to proactively replace one product or process with another that is potentially worth less. Forward-looking incumbents recognize the need to cannibalize their own products, rather than leaving it to other startups, who are more than happy to take on the challenge.

Productivity 70

Productivity Company Recruiting Recruitment 70

Harvard Business

OCTOBER 25, 2018

To analyze the superstar dynamics of firms, our metric was economic profit, a measure of a firm’s profit above and beyond opportunity cost. (To The top 10% of the firms we analyzed — the superstars by our metric — create 80% of all the economic value, meaning they account for 80% of economic profits.

Industry 132

Industry Company Metrics Real Estate 132

Chad Barr

FEBRUARY 5, 2025

Think of AI like a calculator for business operations. Process Optimization AI can identify bottlenecks and inefficiencies in your workflows, helping you streamline operations. Innovation Acceleration AI can act as a catalyst for product and service development by identifying market trends and predicting future demands.

Tools 52

Tools Data Ethics Metrics 52

Harvard Business

AUGUST 30, 2018

They reached out to us because we wrote a book describing how these performance outcomes would be improved with an operating model that increases motivation.). Prior to this pilot, the operating model of the stores was focused on creating emotional and economic pressure to drive performance. Focus on Learning, Not Pressure.

How To 131

How To Retail Productivity Sales 131

Johanna Rothman

MARCH 14, 2024

In product development, line jobs contribute to the products themselves, which means they contribute to revenue. In Hiring Geeks That Fit , I categorized technical skills into these four areas: Functional skills, such as how you build or test the product. At what level do you understand the products you’ve worked on?

Agile 100

Agile How To Metrics Productivity 100

Harvard Business

SEPTEMBER 19, 2017

Metrics Are Not Your Friends. A growing body of evidence shows that ethical companies outperform financially over time , but trying to translate such a broad finding into the short-term planning metrics used by most businesses is perilous. They are less subject to short-term operational pressures, and accordingly less risk-averse.

Ethics 135

Ethics Metrics Energy Financial 135

LSA Global

JANUARY 22, 2025

In a working group, there is no collective work product beyond individual accomplishments. In a team, however, performance is measured primarily by the products produced collectively by the team. Teams operate best when they understand, believe in , and commit to a meaningful and shared purpose.

Management 57

Management How To Construction Training 57

Harvard Business

MAY 8, 2018

Our research , which focused on CEO succession in the American health care system, examined the impact of CEO succession on productivity and efficiency. The result of frontier analysis is an index for each firm describing its efficiency at transforming inputs into outputs relative to the best performers operating at comparable scale.

Study 71

Study Productivity Efficiency Analysis 71

Harvard Business

MAY 24, 2017

Based on our research , inspired employees are three times more productive than dissatisfied employees, but they are rare. A statistical analysis of metrics from Workplace Analytics and other factors revealed that top performers and average performers spent their time differently. Energy, too, is difficult to come by.

Management 134

Management Company Balance Sheet Talent 134

Harvard Business

NOVEMBER 12, 2018

The goals include eliminating poverty, offering affordable and clean energy, achieving gender equality, protecting ecosystems, increasing responsible consumption and production, and much more. And at many companies, sustainability efforts are measured with well over 10 internal metrics.

How To 128

How To Survey Metrics Accenture 128

Harvard Business

DECEMBER 13, 2017

Because I teach a course on Product Management at Harvard Business School, I am routinely asked “what is the role of a Product Manager?” ” The role of a Product Manager (PM) is often referred to as the “CEO of the Product.” Defining and tracking success metrics. Core Competencies.

Productivity 71

Productivity Management Engineering Case Interview 71

Harvard Business

MAY 24, 2017

Like many patients, Jess felt her providers were delivering very little quality of care when defined by the one metric that mattered most to her: time. While Jess didn’t get her care at Kaiser Permanente, we are working to improve on this metric. By the end of this year, we hope to grow that number to 25%.

Metrics 130

Metrics Education Operations System 130

Harvard Business

FEBRUARY 5, 2018

Practically every organization today has a set of core values that ideally function as the “operating instructions” of the company. Several words always come up in practically every discussion, no matter if the company is a large enterprise or a small business, B2B or a B2C, product or service, new or established.

Ethics 134

Ethics B2C B2B Company 134