MishTalk

JUNE 19, 2014

Thumbtack , in partnership with the Kauffman Foundation , conducted a Small Business Friendliness Survey. Jon Lieber, Chief Economist at Thumbtack , provided the survey data in spreadsheet form. States and metro regions are rated across 11 different metrics."

Small Business 77

Small Business Survey Metrics Software 77

Harvard Business

OCTOBER 27, 2017

In a recent survey , Bain & Company found that just 2% of companies are successful in achieving their sustainability goals. However, like many of the companies surveyed by Bain, we were unsure how to connect our strategic vision around sustainability with meaningful operational changes. Simone Golob/Getty Images.

Company 134

Company Strategy& Strategy Strategy 134

Harvard Business

FEBRUARY 24, 2017

In a recent survey , 70% of respondents said that CEOs focus too much on short-term financial results, and nearly 60% said that they don’t focus enough on positive long-term impact. They operated with a both/and mindset, seeking to deliver on immediate goals in a way that also built a sustainable future. Stay True to Your Values.

Metrics 113

Metrics Study Financial Operations 113

BCG

MAY 9, 2016

BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. At the heart of the benchmarking are core operational metrics.

Operations 40

Operations Retail Banking Benchmarking 40

Harvard Business

OCTOBER 6, 2016

We surveyed and interviewed executives from more than 2,000 companies, asking extensive questions about how they develop leaders, how their companies are managed, how they coordinate their work, and what their organizational culture looks like.

Leadership 134

Leadership Deloitte Culture Pharmaceuticals 134

Harvard Business

JUNE 13, 2018

Over the past year, we carried out an online survey of 2,500 reorgs (you can still complete the survey and benchmark your reorg here ). What ensures that M&A-driven reorganizations are successful? We took this question to our data. last longer (about 14 months, on average, as compared with 12 months for other types of reorgs).

How To 114

How To Accenture Benchmarking Survey 114

Harvard Business

MAY 3, 2018

According to a national survey conducted by University of Utah Health, 89% of physicians believe the overall cost of health care in this country is too high. The operating room is one of the most resource-intensive environments in our health care system. .” What about an informed provider?

Operations 73

Operations Data Tools Metrics 73

Harvard Business

OCTOBER 9, 2017

The physician-sherpa should be a partner on the journey, not simply a medical operative, extracting formulaic rules and implements from a toolbox. In this complex, fraught situation, people need a compassionate guide — a wise, comforting sherpa who knows the mountain, the risks of various routes, the viable contingency plans.

Guidelines 133

Guidelines Efficiency System Meeting 133

Harvard Business

AUGUST 21, 2017

A 2017 survey by Kronos and Future Workplace , reveals that the restructuring of work has resulted in significant burnout. Nearly half, or 46% of the human resource leaders surveyed, reported that employee burnout accounts for 20-50% of their companies’ annual employee turnover.

Boston Consulting Group 134

Boston Consulting Group Study Conference Survey 134

BCG

JANUARY 5, 2017

And organizations are conscientiously incorporating it into their operating models: in the decade between 2003 and 2013, according to a recent survey, the proportion of respondents adopting a “structured approach” to change management rose from 32% to 80%.4. Indeed, by most metrics, it has failed.

Change Management 85

Change Management Management Comparison Industry 85

Harvard Business

JUNE 7, 2016

In a survey of 54 of the world’s leading brands, almost all of them reported that consumers are showing increasing care about sustainable lifestyles. At the same time, surveys on consumers in the US and UK show that they also care about minimizing energy use and reducing waste. Operations in a Connected World.

Company 70

Company Apparel Retail Metrics 70

Harvard Business

DECEMBER 15, 2017

For instance, a recent survey of more than 3,000 Indian companies, by government think tank NITI Aayog, reports that it takes an average of 156 days to get land allotted from the government in India. Step 2: Measure operating environment. The business and operating environment varies remarkably across states.

Strategy& 71

Strategy& Strategy Strategy Operations 71

Harvard Business

DECEMBER 29, 2016

The lure of incentives are a problem in boardrooms too: Bonus payments and executive share schemes are often based on short-term business metrics, which can be counter to long-term success. Cross-cultural differences. In an ethical organization, talent management is a transparent and objective process — everyone gets a fair shake.

Ethics 135

Ethics Company Emotional Intelligence Study 135

Harvard Business

OCTOBER 17, 2017

PFK tracks data across all the more than 20 AHRQ Pediatric Quality Indicators , as well as metrics on utilization , which has led to improved quality of care and cost savings among its Medicaid population of children. PFK is now working on expanding its strategy to address the health needs of children with disabilities.

Metrics 128

Metrics Efficiency System Development 128

Harvard Business

FEBRUARY 5, 2018

That’s not true of public companies, where quarterly metrics are scrutinized by analysts, and activist investors can buy up large stakes and push for change. In a January 2018 survey conducted by Innovation Leader, the #2 agenda item among innovators in large companies is “how to spur cultural change and risk-taking.)

Interviews 101

Interviews Company Insurance Insurance 101

Harvard Business

MAY 3, 2016

For many business leaders — 85%, according to a recent Accenture survey — such open innovation is critical to their strategic plans. They used the right metrics to measure success. Create an “operating architecture” that facilitates quick responses to potential challenges.

Intellectual Property 70

Intellectual Property Talent Groups Accenture 70

Harvard Business

NOVEMBER 23, 2016

In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. The organization had a strong community tradition and over 4,500 talented employees.

How To 70

How To Healthcare Operations Leadership 70

Harvard Business

MARCH 22, 2017

The metrics also changed. For Equinix, surveys revealed that a third of employees were not confident explaining its company story. Today, creative marketers need to operate more like entrepreneurs, continuously adjusting to sustain “ product/market fit.” The results?

Marketing 134

Marketing Agile Fashion Sales 134

Harvard Business

SEPTEMBER 28, 2016

A recent survey showed that STEM degrees are among the most lucrative for graduates. Yet when it comes to promotion, trust is replaced by metrics and measures that focus on proof of merit, leaving women and other minorities at a disadvantage, due to factors like unconscious bias. Why continue with a system of promotion that is flawed?

Talent 70

Talent Metrics Leadership Research 70

Harvard Business

AUGUST 31, 2018

They were employed in midlevel to upper-midlevel management positions in strategy, finance, marketing, legal, operations, and technology functions. These situations involved complex assignments focusing on strategy, product development, business operations, and financial management.

Management 132

Management Leadership Culture Development 132

1 to 1

JULY 25, 2024

Introduction The Net Promoter Score (NPS) has long been a widely used metric for assessing customer loyalty, satisfaction, and the potential for customer churn as a relationship and transactional metric. The Broader Critique of Singular Metrics The issue with NPS is not unique. Read the original here.

Metrics 20

Metrics Analysis B2C B2B 20

Harvard Business

OCTOBER 8, 2018

We need a metric for humanity to evaluate the human capacity and connection among caregivers and patients. The National Taskforce for Humanity in Healthcare, of which I am a founding member, is piloting a system of metrics for well-being developed by J. We also need to give patients a voice in how health care is delivered.

Metrics 70

Metrics System Healthcare Culture 70

Harvard Business

JUNE 7, 2017

For cybersecurity professionals, it’s intuitive to describe cyber risk in terms of the integrity and availability of data, or with quantifiable metrics like packet loss, but these concepts aren’t likely to resonate with decision makers who think about risk very differently. Survey your peers to help curb overconfidence.

ROI 74

ROI Metrics System Data 74

Rick Conlow

JANUARY 2, 2023

They operate in a bubble and do not attend the party. CEOs focus on data, facts, figures, and metrics. No wonder the #1 issue on employee engagement surveys is the lack of communication. They cannot dance with employees because they think they are too busy to engage employees. This list goes on, but you get the picture.

Study 88

Study Emotional Intelligence Leadership Finance 88

Harvard Business

AUGUST 10, 2018

How companies are using artificial intelligence in their business operations. These planners will lead the charge in moving away from a traditional supply chain operating model, which is inflexible and slow, to a new dynamic model with true end-to-end segmentation. Insight Center. Adopting AI. Sponsored by SAS.

System 70

System Engineering Accenture Efficiency 70

Harvard Business

FEBRUARY 7, 2017

New research, led by a team from McKinsey Global Institute in cooperation with FCLT Global , found that companies that operate with a true long-term mindset have consistently outperformed their industry peers since 2001 across almost every financial measure that matters. The differences were dramatic.

Management 70

Management Metrics Financial Company 70

Harvard Business

JANUARY 2, 2018

I found that 98% of the workers I surveyed over the past 20 years have experienced rude behavior and 99% have witnessed it. When Christine Pearson and I asked people in one survey why they were uncivil, more than 25% blamed their organization for not providing them with the basic skills they needed, such as listening and giving feedback.

Training 71

Training Training Survey Report 71

Harvard Business

OCTOBER 1, 2018

But according to The CMO Survey , only 8% of firms rate the use of blockchain in marketing as moderately or very important. RyanJLane/Getty Images. Blockchain has important implications for marketing and advertising. Blockchain technology is not well understood and subject to a lot of hype. Remonetizing Media Consumption.

Marketing 130

Marketing Advertising Media Video 130

1 to 1

OCTOBER 30, 2024

It’s imperative that the interpretation of data, however, is left to leaders, not front-line workers, survey respondents emphasized. When you use lagging metrics at the end of the month, it’s very hard for agents to truly understand what drives the score.

Report 26

Report Data Retail Insurance 26

Harvard Business

AUGUST 10, 2018

Knowing which organizations perform the best on any particular dimension used to require subjective surveys or painstaking research. They increasingly appreciate the potential value of ranking and optimizing a customer’s operations and resources with low-touch recommendations. Gillian Blease/Getty Images.

Benchmarking 70

Benchmarking Software B2B Comparison 70

Harvard Business

OCTOBER 21, 2016

This can disrupt a firm’s ability to operate on schedule and budget. Of the respondents, 72% said that climate change presents risks that could significantly impact their operations, revenue, or expenditures. ” Improving risk management.

Study 70

Study Productivity Efficiency Operations 70

Harvard Business

SEPTEMBER 17, 2018

A survey we conducted of companies in seven countries also brought its share of surprises. Moreover, when it comes to that metric beloved by stock market analysts and investors, total returns to shareholders, these firms also outperformed. In the United States, 68% stayed put, and in the United Kingdom it was as many as 76%.

Comparison 70

Comparison Research Productivity Policies 70

Harvard Business

NOVEMBER 21, 2016

Instead, customers fill out style surveys, provide measurements, offer up Pinterest boards, and send in personal notes. When it comes to recommendations, is there room for improvement in the way Amazon and Netflix operate? Structured data includes surveys with personal information such as body measurements and brand preferences.

Company 70

Company Fashion Apparel Trends 70

1 to 1

JUNE 13, 2024

Talk to someone like Lynn Hunsaker and she’ll tell you there’s some 24 metrics to convey the value of the customer experience. The “Four Gold CX ROI Metrics” webinar was the final episode in the three-part series hosted by ECXO. She’s dissected and painstakingly diagrammed each one. Tummy tucks, body wraps … Spanx, fasting.

ROI 32

ROI Metrics Sales Benchmarking 32

LSA Global

OCTOBER 7, 2024

Less than half of the middle managers we survey can accurately describe their company’s strategic priorities. For a strategy to work, goals and accountabilities, roles, interdependencies, and strategy success metrics must be deeply embedded in the company’s culture and aligned with its talent.

Strategy& 63

Strategy& Strategy Strategy Agile 63

Harvard Business

MARCH 8, 2018

These are all very different strategic needs requiring different implementation approaches and performance metrics. Indeed, among its clearest benefits is patient convenience. The second question providers must ask is how they will measure the success of their virtual care services.

Retail 71

Retail Strategy& Strategy Strategy 71

Harvard Business

JANUARY 29, 2018

.” The memo’s bullet points ought to “provide concrete metrics of the impact you’ve had,” descriptions of “solutions you’ve delivered” and financial outcomes for which you’ve been responsible. “Be realistic,” she says. “I told him I was ready for more.

How To 71

How To Handbook Resumes Metrics 71