Rick Conlow

AUGUST 21, 2023

In the battle for talent in an increasingly complex, disruptive, and competitive world, organizations cannot afford to miss this point. Performance-Based Bonuses: Companies can implement performance-based bonus programs tied to specific targets or metrics. Employee recognition is an often-undervalued approach.

Training 69

Training Training Culture Leadership 69

LSA Global

DECEMBER 6, 2017

Like most performance issues, the answer to improvements in TSA screening most likely contains a combination of actions related to clear goals/roles/processes, improved technology, better trained employees and aligned performance metrics and rewards.

Training 28

Training Training Process Improvement Metrics 28

Harvard Business

OCTOBER 23, 2017

Although projects have unique features, there are many similarities between process improvement, system change, M&A, and reorganization projects. One client of Change Logic’s has built a dashboard for identifying recruitment and attrition in must-win talent populations.

Change Management 71

Change Management Data Company Management 71

1 to 1

DECEMBER 22, 2021

In order to foster and retain talent, here are 4 strategies that can used to create a healthier and more cost-effective contact center environment. We see that investing up front in talent is the most efficient way to simultaneously improve your customer experience and your bottom line. Put employee needs on top. and elsewhere.

Strategy 26

Strategy Strategy& Strategy Talent 26