Strategic Planning and Management Insights

MARCH 6, 2023

SME Strategy is a strategy consulting firm that specializes in helping organizations align their teams and operations around a shared vision, mission, values, goals, and action plans. However, without a data strategy , the likelihood of achieving successful outcomes is greatly diminished.

Report 98

Report Data Strategy Strategy 98

Epicflow

FEBRUARY 20, 2025

These tools offer features for tracking performance metrics, managing resources, and ensuring alignment with strategic priorities. These insights allow leaders to identify risks, assess project performance, and make informed decisions that maximize ROI. Helps identify and address cost overruns early to ensure financial efficiency.

Tools 130

Tools Management Software Resources 130

Harvard Business

DECEMBER 20, 2018

The EVP of sales liked the easy-access dashboard to report on metrics and the forecast. Your sales team needs to understand that they drive the execution of your strategy every time they interact with a client or prospect. Implement your CRM with that in mind and you’ll be pleased with your ROI.

Sales 132

Sales How To Metrics Tools 132

Harvard Business

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. They have “soft” metrics rather than real business goals. Mistake #2: Linking metrics to business outcomes. So where does it all go wrong?

Metrics 122

Metrics Data ROI Benchmarking 122

1 to 1

JUNE 13, 2024

Talk to someone like Lynn Hunsaker and she’ll tell you there’s some 24 metrics to convey the value of the customer experience. The “Four Gold CX ROI Metrics” webinar was the final episode in the three-part series hosted by ECXO. She’s dissected and painstakingly diagrammed each one.

ROI 32

ROI Metrics Sales Benchmarking 32

Harvard Business

OCTOBER 3, 2018

The impact went beyond the one specific metric. In short, our definitions and measurement tools have gotten in the way of capturing the true value of well-being programs for employees and their employers, and traditional metrics, such as ROI, don’t always reflect whether the program is relevant to the employee.

How To 126

How To Metrics Groups Energy 126

Epicflow

FEBRUARY 20, 2025

These tools offer features for tracking performance metrics, managing resources, and ensuring alignment with strategic priorities. These insights allow leaders to identify risks, assess project performance, and make informed decisions that maximize ROI. Helps identify and address cost overruns early to ensure financial efficiency.

Tools 130

Tools Management Software Resources 130

Consulting Matters

JUNE 24, 2020

Your best copy and strategies come from the conversation that inside your ideal client’s heads (not yours). When done well, you give your future client a gift of what they need to do to get from where they are today to where they want to be and the value/ROI they get by working with you. You can't wish your way around it.

Consulting 156

Consulting How To System Sales 156

Harvard Business

AUGUST 29, 2016

Companies deploying emotional-connection-based strategies and metrics to design, prioritize, and measure the customer experience find that increasing customers’ emotional connection drives significant improvements in financial outcomes.

Retail 132

Retail Apparel Financial ROI 132

Harvard Business

APRIL 19, 2018

With online technologies and targeted lists, this should be a cost-effective tool for separating the suspects from the prospects, accelerating customer conversion through the sales funnel, and, equally important, optimizing “data-driven marketing” by tying each piece of content to metrics like opens, reads, downloads, and so on.

Marketing 132

Marketing Case Studies Case Study Sales 132

Harvard Business

AUGUST 29, 2018

Take the subscriber-first strategy of The New York Times. You may be used to big budgets up front, in the tens of millions of dollars for large IT-led transformation efforts and ROI three years later, but that’s not what we’re talking about here. Today’s automation changes the way IT budgets work too.

Strategy 70

Strategy Strategy& Strategy Agile 70

Harvard Business

NOVEMBER 14, 2016

An Adoption Strategy. Here is a basic framework that employers can use to develop a strategy for introducing digital therapeutics. These may be as simple as “reduce year-over-year health care spending” or as specific as “help employees with chronic disease improve medication adherence” Metrics.

Metrics 70

Metrics ROI Journal Study 70

Harvard Business

JUNE 3, 2016

Measure the ROI. It requires a great deal of energy and focus from both staff and external resources, which is why demonstrating the value and ROI of the insights provided by customer communities is so critical. Unfortunately, there exists no single, magic-bullet metric that satisfies these requirements for every community.

ROI 70

ROI Recruitment Recruiting Metrics 70

Harvard Business

MARCH 22, 2017

Each outbound communication is measured individually for immediate ROI. The metrics also changed. Today, the ability to measure data and adjust strategies in real-time enables marketing to prove its value to the business in entirely new ways. This gives marketing an opportunity to measure and manage itself in new ways.

Marketing 134

Marketing Agile Fashion Sales 134

Harvard Business

MAY 29, 2018

Sponsored by Accenture Strategy. Full disclosure: my company, Innosight, has advised Ford on strategy ). Establish new rules, norms, and metrics. Ford’s core business of designing, manufacturing, and selling cars and trucks is governed by long-established business rules, behavioral norms, and success metrics.

Transportation 71

Transportation ROI Metrics Productivity 71

1 to 1

JULY 25, 2024

Introduction The Net Promoter Score (NPS) has long been a widely used metric for assessing customer loyalty, satisfaction, and the potential for customer churn as a relationship and transactional metric. The Broader Critique of Singular Metrics The issue with NPS is not unique. Read the original here.

Metrics 20

Metrics Analysis B2C B2B 20

Harvard Business

OCTOBER 1, 2018

By using blockchain technology to track their ads, marketing teams can retain control over all their automation practices, ensure that marketing spend is focused on ROI-generating activities, and directly measure the impact of marketing down to a per-user, per-mail metric.

Marketing 129

Marketing Advertising Media Video 129

Harvard Business

MAY 7, 2018

How exactly are they doing that, and thereby realizing further gains in ROI? The leaders have built a test-for-results culture, refreshing metrics and dashboards at least weekly and using data to directly inform decisions. That raises the odds of seizing attention for the immediate purchase and building brand equity. in the longer run.

Marketing 71

Marketing Bain Advertising Data 71

Asamby Consulting

MAY 12, 2022

The only thing that's out of scope by default is strategy. Consider the two financial core metrics when thinking about the COO, cashflow and ROI. ROI Think through the actual return on investment of bringing in a COO. There's a positive ROI to bringing on this role. Does it make sense financially?

ROI 52

ROI Operations Financial Company 52

Asamby Consulting

DECEMBER 14, 2022

Strategy Consultants Strategy consultants for small business help your company to find it's strategic positioning in the market. Topics they deal with include strategy execution, leadership, people, processes and tools. What makes sense: ROI The other financial metric you have to look at is your return on investment (ROI).

Small Business 52

Small Business Cash Flow Consulting ROI 52

Harvard Business

OCTOBER 3, 2018

At one point, the CEO indicated that he would know that the right shift had occurred when the CFO, chief strategy officer, and other C-level leaders were seeking the CMO’s advice on strategic business problems. “I needed to earn the right to be invited into key, firm-level strategic decisions.”

Agile 70

Agile Advertising Marketing Meeting 70

LSA Global

SEPTEMBER 16, 2024

From pursuing mergers, acquisitions, and strategic alliances, to increasing prices , to improving cross-selling , to expanding deal size, to investing in brand awareness, to improving the customer experience, there are a handful of business growth strategies that companies can pursue. Do you have what it takes to beat the odds?

Sales 52

Sales Intellectual Property Financial Culture 52

Kates Kesler

JUNE 11, 2014

Our sports-apparel CEO had the right idea in challenging his team to think about the organization and ask: are we fit for growth, given our strategies going forward? At a glance, the study revealed these themes: There is no common pattern for a ‘best organization design’ regardless of size, strategy, or industry.

Apparel 82

Apparel Healthcare Enterprise Chemicals 82

Buzzsprout

MARCH 28, 2024

Podcasts are a versatile advertising channel that can work for anyone with a clear message and a strong marketing strategy (more on this later). Tips for running a successful ad campaign Putting a podcast ad to work takes time, money, and a bit of marketing strategy to pull off. Who can benefit from podcast advertising?

Advertising 70

Advertising Tools ROI Productivity 70

LSA Global

DECEMBER 4, 2020

Successful organizations have learned how to design the right L&D strategy. 4 Factors to Design the Right L&D Strategy for Your Company Because of the competitive war for talent, people expect to be invested in and developed. We know that the same is true with training strategies.

Strategy 28

Strategy Strategy Strategy& Company 28

1 to 1

DECEMBER 13, 2021

Invest and act on great customer experience Understanding the importance of building an organizational CX competency is a crucial first step, but without an executable strategy, organizations will continue to lag industry leaders. Data is at the core of any customer experience strategy. Renewing your CX vows begins with the basics.

Metrics 26

Metrics Tools Case Interview Strategy 26

Nash Consulting

MAY 21, 2024

Mastering Post-Training Sustainability: Strategies to Maintain Organizational Change By Nash Consulting Successfully planning and implementing robust training in an organization isn’t a small feat. Fast forward a few months or weeks, and the demands of day-to-day tasks have all but washed away the resolve to implement new strategies.

Training 52

Training Training How To Meeting 52

Asamby Consulting

JANUARY 6, 2022

In this blog post, we will explain the recruitment process, how and where you can find the talents, and how to keep track of the ROI. Proactively Build a Talent Pool A proactive recruitment strategy is actively seeking candidates that may be suitable for roles within the company even when there are no roles to fill. Time to fill.

Recruiting 52

Recruiting Recruitment How To Advertising 52

Tsavo Neal

JANUARY 25, 2018

This list does a good job of giving you a list of marketing tactics and strategies. Have a practical strategy to start implementing these methods today. ROI calculator. Examples: 3 Proven Innovation Strategy Examples. Another strategy is to bundle up your blog posts, organize them, and create your eBook from the bundle.

Consulting 68

Consulting Advertising Case Interview Conference 68

Harvard Business

MARCH 2, 2018

While the three centers have quite different structures and operations, in our research and experience we found that they share six primary challenges: Establishing strategies for new project selection: Centers struggle to identify and rank problems, ideas or projects that will likely translate to positive health and system outcomes.

Healthcare 125

Healthcare Metrics Engineering Financial 125