Remove Metrics Remove Sports Remove Training
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There Are Two Types of Performance — but Most Organizations Only Focus on One

Harvard Business

Every step of the process was measured, and real-time metrics were easily accessible. Workers were carefully trained to follow processes exactly as they were laid out. Metrics emphasized speed. We rebuilt performance metrics to track impact, not to apply pressure. Previously, working in the call center was a solo sport.

Metrics 134
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In Praise of Extreme Moderation

Harvard Business

Why does it seem like you can’t throw a paper airplane in some offices without hitting a person who is training for a marathon, planning a 10-day silent meditation retreat, or intending on scaling Kilimanjaro? They take up a sport to find some balance in their lives — and get caught up becoming marathoners.

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People Favor Naturals Over Strivers — Even Though They Say Otherwise

Harvard Business

Although people stated that training was more important than talent, their ratings showed that they preferred the natural over the striver. The profiles were randomly generated, so any potential alignment between objective metrics (e.g., This belief is seen in other fields, such as sports and art.

Talent 121
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How to Build Great Data Products

Harvard Business

Data products are a team sport. A series of algorithms that map a robust library of skills to content, careers, and learners, the graph powers a range of discovery-related applications on the site, many of which generate training data that strengthen the graph and in turn improve its applications. Stage 1: Identify the opportunity.

Data 123
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Elite Performance - What It Really Takes

CaseInterview.com

One question asked of Gold Medalist Jordyn Wieber was, "When did you first start doing gymnastics, and how much do you train?". If I told a room full of my old McKinsey colleagues that Jordyn Wieber, who is now 17 years old, starting doing gymnastics at 4 years of age and trains around 5 hours a day, I kid you not. within 15 seconds.

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How to Support Employees’ Learning Goals While Getting Day-to-Day Stuff Done

Harvard Business

Get top-level guidance and metrics. What metrics will be used to determine how well your unit is doing at embracing learning and development, and how will that in turn affect your review? Hire to train. I see this analogy in sports all the time. Here’s how. There will always be some tension.

How To 73
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What Airbnb and Strava Know About Building Emotional Connections with Customers

Harvard Business

Their relative value is remarkable across a variety of metrics, such as purchases and frequency of use. While cycling as a sport is growing globally, the avid cyclist subcategory is growing even faster. How to Identify and Create the Emotional Layer. They realized that these feelings were missing for the cyclists who worked out alone.