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Best Practices in Client Relationship Management

Effective Managers

NOVEMBER 5, 2024

Invest in Relationship-Building Activities Spending time building relationships outside of regular business interactions can strengthen bonds: Client Events: Host events, webinars, or workshops to engage with clients in a more informal setting. Alignment: Ensure that all departments are aligned with the goal of enhancing client relationships.

Management

Management Metrics Software Survey

Is Execution Where Good Strategies Go to Die?

Harvard Business

NOVEMBER 7, 2017

Too often, salespeople aren’t involved marketing conversations about messaging and sales enablement strategies. When I conduct workshops with marketing and leadership teams on the design of strategic narratives , I’m often asked, “Should we include the sales teams?” This, too, is a reflection of mental models.

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Management Consulting Connection

Best Practices in Client Relationship Management

Is Execution Where Good Strategies Go to Die?

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