LSA Global

JULY 1, 2024

While the specific strategy success metrics vary across different industries and different strategies, metrics tend to fall into four overall buckets: Financial, Customer, Employee, and Other. Here is a list of the top thirteen metrics that CEOs should measure for strategic success.

Metrics 68

Metrics Cash Flow Talent Financial 68

Management Consulted

NOVEMBER 20, 2013

Profitability is the ultimate business metric , and profitability cases can address a business in any industry. What should Company Z do about overall profits (including both sides of the profit equation using metrics such as profit/unit or profit/channel)? Market Study. Market study questions come in 3 forms: Market Entry.

Case Interview 236

Case Interview Interviews Study Cover Letters 236

Tom Spencer

OCTOBER 11, 2024

We’ll also look at case studies of companies leading the way in sustainable supply chain management. Case Studies of Leading Companies – Patagonia, Nike, Walmart Several companies are at the forefront of sustainable supply chain management, setting benchmarks for others to follow.

Case Study 78

Case Study Case Studies Transportation Efficiency 78

Harvard Business

OCTOBER 23, 2017

The metric we used for this is called weighted centrality. A study by Iris Bohnet of Harvard Kennedy School showed that thinking about candidates in groups helped managers compare individuals by performance — but when managers evaluated candidates individually they fell back on gendered heuristics.

Study 134

Study Data Leadership Survey 134

Harvard Business

JULY 19, 2018

Relatedly, managers tend to hold on to long-held assumed truths that often management scholars’ studies have dispelled. Third, evaluating professors’ scholarly contributions by counting their “A” journal publications incentivizes scholars to produce as many published studies as possible.

Research 131

Research Journal Ethics Metrics 131

Epicflow

JANUARY 30, 2025

Portfolio health metrics to track progress, budgets, and risks across projects. Reporting and Analytics Advanced reporting with customizable metrics for decision-making. Reporting and analytics to assess project health and performance metrics. Analyze case studies to understand how the solution has addressed PMO challenges.

Tools 130

Tools Software Efficiency Resources 130

Harvard Business

AUGUST 17, 2017

Many of them responded by including quality metrics in their compensation incentives. As any compensation consultant will tell you, comp plans can address only so many metrics. So for a compensation committee to justify a new metric, it needs to have a strong business case. had a diversity metric.

Metrics 133

Metrics Government Energy Company 133

Harvard Business

MARCH 12, 2019

Studies show that, by many measures, women are actually better equipped to become strong, successful managers. To improve leadership across the board, we need to focus on the metrics proven to enhance performance and set higher standards for everyone.

Metrics 132

Metrics Talent Study Leadership 132

Tom Spencer

NOVEMBER 15, 2024

As wearable technology continues to advance, we’re seeing the development of more sophisticated devices capable of monitoring a broader range of health metrics. For example, a wearable ECG monitor can detect irregular heart rhythms and alert both the patient and their healthcare provider, potentially preventing a serious cardiac event.

Healthcare 78

Healthcare Data Trends Efficiency 78

Harvard Business

JUNE 13, 2018

For years, agile teams and organizations have measured success using process metrics – time to market, team throughput and cycle times, improved quality, and better predictability of output. Read more from CA Technologies: Using AI and Machine Learning for Agile Development and Portfolio Management.

Agile 71

Agile Metrics Productivity Resources 71

Harvard Business

MARCH 10, 2017

For instance, compared with the other companies I studied, those that invested most heavily in employee experience were included 28 times as often among Fast Company’s Most Innovative Companies, 11.5 I wasn’t able to find every single metric for every single company, but the results were still striking.

Accenture 195

Accenture Survey Interviews Metrics 195

Harvard Business

FEBRUARY 22, 2017

Practitioners and pundits alike have long debated which metric is best for assessing the performance of a service organization. It’s not surprising that the metric figures prominently on a service rep’s scorecard. Why is average handle time such a bad metric for service?

Metrics 124

Metrics Video Fashion Report 124

Harvard Business

MAY 24, 2016

Studies have linked stronger employee engagement to higher customer satisfaction and profits. Deere managers call it a “motivation metric” or even a “happiness metric.” The motivation metric is key to understanding the impact on the team and what might need to change or be adjusted.

Metrics 132

Metrics Survey Software Operations 132

Harvard Business

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. They have “soft” metrics rather than real business goals. Mistake #2: Linking metrics to business outcomes. So where does it all go wrong?

Metrics 124

Metrics Data ROI Benchmarking 124

Seth Godin Blog

NOVEMBER 28, 2023

If I had to choose one metric that would determine how well someone would do in law school, it wouldn’t be the LSAT or another test. It would be whether or not they formed a study group, and who else was in it. Of course, the same is true for your project, or any sort of adult learning.

Groups 43

Groups Study Metrics Course 43

Harvard Business

JUNE 16, 2017

But a Harvard Business Review analytics study of 230 executives suggests a stunning rate of anticipated progress: 15% said they use “ predictive analytics based on HR data and data from other sources within or outside the organization,” while 48% predicted they would be doing so in two years. Consulting firms in the U.S.

Metrics 133

Metrics Analysis Data Talent 133

Harvard Business

NOVEMBER 8, 2016

What’s more, sales and marketing can collaborate on information to ensure that their efforts are aligned and to identify common goals and metrics that both teams can support. In fact, a recent study found skilled social media sales professionals are six times more likely to exceed quota over peers with basic or no social media skills.

B2B 191

B2B Sales Media Survey 191

Harvard Business

OCTOBER 25, 2017

In this research , we studied investment professionals who are arguably disincentivized to incorporate gender, or any characteristic not directly tied to quality, in their evaluations of investment opportunities. The platform under study is a great example of allowing open access to anyone in an industry to present their skills.

Metrics 71

Metrics Research Analysis Study 71

Harvard Business

OCTOBER 10, 2017

Bernstein studied assembly-line performance at a company he called “Precision.” Every step of the process was measured, and real-time metrics were easily accessible. Metrics emphasized speed. We rebuilt performance metrics to track impact, not to apply pressure. They couldn’t adapt to improve their work.

Metrics 134

Metrics Engineering Operations Sales 134

Harvard Business

OCTOBER 6, 2016

In a Deloitte study of 7,000 organizations this year, 89% of executives rated “ strengthening the leadership pipeline ” an urgent issue. To explain why, I’ll share some findings from a study my colleagues and I just completed at Deloitte. Paul Garbett for HBR. Developing Tomorrow’s Leaders.

Leadership 134

Leadership Deloitte Culture Pharmaceuticals 134

Harvard Business

NOVEMBER 1, 2017

We studied Omada’s program as part of our Harvard Medical School initiative to identify and share knowledge about innovative approaches to major health challenges that primary care providers play the lead in treating. One of the key metrics that the Omada program tracks is participants’ weight.

Wireless 159

Wireless Study Pharmaceuticals Groups 159

Harvard Business

APRIL 19, 2018

With online technologies and targeted lists, this should be a cost-effective tool for separating the suspects from the prospects, accelerating customer conversion through the sales funnel, and, equally important, optimizing “data-driven marketing” by tying each piece of content to metrics like opens, reads, downloads, and so on.

Marketing 133

Marketing Case Study Case Studies Sales 133

Harvard Business

MAY 8, 2018

Prior studies have two common methodological limitations. The ideal metric needed to simultaneously address: (1) the sector’s competitive dynamics, (2) the firm’s productivity relative to its competitors, and (3) what could be attributed to the new CEO. So which CEOs are “better”?

Study 71

Study Productivity Efficiency Analysis 71

Harvard Business

FEBRUARY 24, 2017

The CEOs in our study were adept at telling their company’s story. Great stories are credible, simple, consistent, and use both financial and nonfinancial metrics to link a long-term vision and firm values with a distinctive business strategy and focused operational priorities. .” Adopt a Both/And Performance Mindset.

Metrics 111

Metrics Study Financial Operations 111

Harvard Business

DECEMBER 20, 2018

The EVP of sales liked the easy-access dashboard to report on metrics and the forecast. ” If the sales team recognizes the value of this tool, you’ll get all the metric and forecast information you desire. The CIO was unhappy about data integrity issues that arose from the integration of more than 20 discreet databases.

Sales 132

Sales How To Metrics Tools 132

Harvard Business

MAY 25, 2017

According to its annual report, those include financial metrics such as “attributable profit; underlying EBIT (earnings before interest and taxation); and total shareholder return (share price and dividends which are assumed to be reinvested).”

Financial 120

Financial Banking Metrics Benchmarking 120

Harvard Business

MARCH 19, 2018

For our survey of 1,624 full-time employees, all participants in a longitudinal study of 4,000 American workers, our goals were two-fold: First, to identify those employees most at risk for feeling lonely at work; and second, to identify key drivers that maximize the benefits of increased social cohesion among employees. Prosocial nudges.

Research 134

Research Report Study Survey 134

Harvard Business

DECEMBER 29, 2016

But, according to a study by one of us (Christopher) of C-suite executives from India, Colombia, Saudi Arabia, the U.S., But, according to a study by one of us (Christopher) of C-suite executives from India, Colombia, Saudi Arabia, the U.S., We tell ourselves that we would never do those things. and the U.K., and the U.K.,

Ethics 134

Ethics Company Emotional Intelligence Study 134

Harvard Business

FEBRUARY 14, 2017

Worker performance data broken down into three metrics: Productivity. Performance was measured daily or weekly, depending on the metric of interest, and then averaged by month.) Our study leads us to believe that better spatial management of workers can enhance individual and team performance. What Drove These Spillover Effects?

Productivity 134

Productivity Survey Metrics Data 134

Harvard Business

AUGUST 10, 2018

Numerous studies support this — for example, the Journal of Consumer Research has published research showing that Americans associate busyness and stress with prestige and status. UK-based marketing professors Rikke Duus and Mike Cooray conducted a study analyzing the effects of wearing a Fitbit on a group of 200 women.

Study 133

Study Metrics Culture Research 133

Harvard Business

MARCH 23, 2017

In a recent study conducted in a California hospital, I found that that the type of incentive matters. In the study, which is currently a working paper , I used hospital data on hand hygiene to study how a temporary intervention would influence the persistence of performance improvements beyond the duration of the initiative.

Study 134

Study Report Guidelines Nonprofit 134

Harvard Business

AUGUST 9, 2016

It happened slowly at first … but today 91 percent of smartphone users turn to their phone for ideas while doing a task (Source: Google/Ipsos, “Consumers in the Micro-Moment” study, March 2015). Focus on the outcomes you want and map your new metrics back to your strategy. Consumers expect more of marketers now.

Marketing 101

Marketing Metrics Enterprise Data 101

Harvard Business

MAY 19, 2016

One of us (Chia-Jung) conducted a study in 2011 with Harvard social psychologist Mahzarin Banaji, presenting 103 participants with written descriptions of two classical musicians. So in a follow-up study published this year, Tsay focused on entrepreneurship. But why is this so?

Talent 119

Talent Study Metrics Guidelines 119

Harvard Business

JULY 4, 2018

Our company EF Education First annually releases the world’s largest study of English proficiency in various countries and industries. Over the years, we have found, again and again, that a country’s English proficiency correlates closely with metrics of innovation and overall economic well-being. Ask for feedback.

How To 134

How To Education Research Culture 134

LSA Global

NOVEMBER 18, 2024

How to Win Over Value Buyers + Key Mistakes to Avoid Studies highlighted by our microlearning experts show that more than half of all sales prospects are value buyers who focus on achieving measurable business outcomes. Then articulate how your solution advances those metrics in a way that makes sense.

How To 36

How To Sales Metrics B2B 36

Epicflow

FEBRUARY 20, 2025

These tools offer features for tracking performance metrics, managing resources, and ensuring alignment with strategic priorities. Review case studies and testimonials Research user reviews, case studies, and industry recognition to assess: The software’s effectiveness in real-world applications.

Tools 130

Tools Management Software Resources 130

Harvard Business

JULY 27, 2017

Make sure to use the right metrics when measuring success and identifying areas for growth. Repeat usage or transactions completed may be more meaningful metrics than time spent for a productivity app like Dropbox or a travel app like Alaska Airlines. What cross-channel customer behaviors can mobile help impact and influence?

Strategy 111

Strategy Strategy Strategy& Metrics 111