Harvard Business

SEPTEMBER 19, 2023

Covid-19 was the death knell for traditional hierarchical command-and-control operations management. In its place a new model has emerged that’s far better equipped to deal with today’s disruptive, volatile, and unpredictable environment.

Operations 101

Operations Management Talent Examples 101

Harvard Business

SEPTEMBER 13, 2023

Especially in high-hazard industries, there’s nothing more central to your firm’s operations than worker safety. In this article, the author highlights a unique strategic partnership that helped the electrical transmission and distribution construction industry control injuries and fatalities caused by exposures to workplace hazards.

Operations 101

Operations Construction Industry Company 101

David A Fields

FEBRUARY 25, 2020

A few months ago, you and Pip had a great conversation about their operations, and you gave some advice on effectively instituting a better butter beater process. With a sigh and subtle shake of your head, you send one more outreach email to Pippi Burntkernels, the co-founder and COO of Plumper Popcorn, Inc. You know … Continued.

Consulting 321

Consulting How To Operations 321

Consulting Success

FEBRUARY 17, 2020

Growing a consulting business means having the ability and knowledge to propel business operations and help the company get to the next level. As a consultant, you have to develop a level of trust to your clients that you will bring value and impact In this episode, host Michael Zipursky interviews podcast host and executive.

Consulting 271

Consulting Interviews Operations Development 271

Consulting Success

MAY 26, 2023

The right consulting templates will help you close new business, deliver your work, and streamline your operations. Looking for consulting templates to become more efficient with your clients? 8 Consulting Templates To Help Streamline Your Consulting Business is a post from: Consulting Success

Consulting 246

Consulting Efficiency Operations 246

Markovitz Consulting

APRIL 7, 2020

when the lean operating system she helped install enabled the staff at the Starbucks stores around Newtown, CT manage the chaos and trauma around the Newtown massacre. So, an initiative that was intended to create a consistent experience for the customer was actually creating slightly different operations in every store.

Operations 56

Operations Enterprise Banking Video 56

David A Fields

JUNE 6, 2023

Your consulting firm may already incorporate a post-project retrospective into your standard operating approach. What if there was a simple routine you could layer into your ongoing activities that would accelerate your progress? Fields Consulting Group.

Consulting 221

Consulting Operations Groups Strategy 221

Harvard Business

DECEMBER 10, 2024

Supply chains and operations functions today deliver on trillions of dollars every week with limited failures. The reason is, the techniques companies use to manage and operate supply chains have been enhanced, refined, and continuously improved over a long period of time.

Management 95

Management Operations Energy Company 95

Successful Independent Consulting

OCTOBER 27, 2023

People who market themselves as independent professionals and operate as small businesses can charge more than those who work as subcontractors. The law of supply and demand dictates that clients will pay more when supply is limited. Professionalism: You can skew your rate upward based on your branding and marketing.

Consulting 393

Consulting Intellectual Property Deloitte Benchmarking 393

Consulting Matters

NOVEMBER 12, 2018

Are tools and equipment operative? Document Operating Guidelines. Conditions. Are task procedures clear and workable? Is the workplace physically organized? Is enough time available? Are tools and equipment available? Is necessary information available? Is information accurate? Are distractions and interruptions minimized? Measurement.

How To 223

How To Training Training Guidelines 223

Markovitz Consulting

DECEMBER 1, 2020

The preparation for that week, combined with the burden of having the leadership team unavailable for such a long period of time, hamstrung Ford’s ability to react to operational issues in a timely manner. Obviously, working from home presents a different set of challenges.

Boston Consulting Group 259

Boston Consulting Group Travel Meeting Productivity 259

Consulting Matters

JANUARY 17, 2020

Understands how the culture and power networks operate within the client system. Helps clients anticipate the Customer/Client, Employee, and Financial/Operational impact of business decisions. Speaks the language of business – financials, data and analytics. Political Savvy. Maintains confidentiality.

Methodologies 207

Methodologies System Financial Data 207

Consulting Matters

JULY 7, 2022

Today, I'm chatting with one of my favorite executives of all time, Jim MacPhee, recently retired Chief Operating Officer and self-proclaimed Experience Steward for Walt Disney World Parks and Resorts. In January 2018, Jim was promoted to the role of Chief Operating Officer/Senior Vice President, Walt Disney World® Resort.

Operations 156

Operations Leadership Consulting Transportation 156

Consulting Matters

FEBRUARY 29, 2024

On the show Valerie and I chat about her background growing up in France and how she became an operational leader and leadership trainer at Disney. Today’s episode, I’m bringing on leadership consultant, keynote speaker and author of the book Manage Like a Mother: Leadership Lessons Drawn from the Wisdom of Mom, Valerie Cockerell.

Leadership 156

Leadership Operations Consulting Development 156

Steve Shu Consulting

JULY 16, 2020

There may also be management consultants that operate more like pharmacists. Brain surgeons work directly with patients, but possibly for shorter periods of time and using more specialized skills (and hence, brain surgeons charge higher rates).

Management 195

Management Consulting Operations System 195

Epicflow

NOVEMBER 25, 2024

That’s why it’s critically important to regularly monitor the flow of processes with the aim of detecting inefficiencies, waste of resources, and bottlenecks that slow down operations or cause redundancy. Improving operational efficiency Operational efficiency refers to gaining maximum outputs with minimum inputs.

Tools 94

Tools Management Efficiency Resources 94

Consulting Matters

AUGUST 8, 2024

I also failed to have clear operating agreements, leading to costly mistakes. Don’t enter partnerships without clear agreements and operating terms. Protect Your Brand in Partnerships: Do not pursue partnerships that are unequally yoked and never work without an operating agreement. Protect your talents and your brand.

How To 156

How To Consulting Operations Talent 156

Harvard Business

SEPTEMBER 30, 2024

Addressing the risk cannot be left to procurement and operations teams alone, however smart and skillful they are. Under the surface, supply chain risk has become severe, systemic, and strategic. Boards and CEOs need to put supply chains back at the top of their agendas.

Operations 100

Operations Financial System Leadership 100

Consulting Matters

AUGUST 6, 2018

I was asked to lead a massive initiative at Disney to help the operations executives redefine the guest/cast and cast/leader experience. Download Episode Transcript. I'll never forget the moment when I first fell in love with corporate politics.

Case Interview 226

Case Interview Exercises Talent Interviews 226

Harvard Business

NOVEMBER 15, 2024

Companies operating in Latin America and the Caribbean are facing a dynamic and increasingly complex political landscape. They can no longer rely on alliances with national government leaders in power or costly arbitration when things go awry. Instead, they need better strategies to manage risk.

Operations 94

Operations Government Media Strategy 94

Consulting Matters

JANUARY 30, 2020

If you have experience let's say as an operational leader who has guided teams to breakthrough sales and results and now are wanting to start a consulting business, you think your fear is that you don't know if your experience is valuable. But you are confusing it with questions about the value of where you have been.

How To 317

How To Talent Ethics Sales 317

Tom Spencer

JUNE 9, 2023

In the digital age, businesses are constantly seeking innovative ways to gain a competitive edge and streamline their operations. From enhancing customer experiences to optimizing decision-making processes, AI is reshaping the way businesses operate and opening up new possibilities for growth.

Data 147

Data Operations Efficiency System 147

Consulting Matters

OCTOBER 19, 2018

Politics gets its bad rap when leaders operate out of self-interest versus the best interest of others. While we may think that executives hire consultants for economic reasons - the reality is that more often that not, we're brought in for political reasons. Politics is not necessarily a bad thing.

Culture 213

Culture Exercises System Talent 213

Successful Independent Consulting

AUGUST 24, 2022

Rather we operate solo- or micro- businesses. after your business name also promotes the image that you operate a company rather than just doing projects on a freelance basis. Others of us hold no formal credential but gained our expertise leading Fortune 500 projects and teams. However, LLC or Inc.

Consulting 195

Consulting Intellectual Property Deloitte Accenture 195

Consulting Matters

AUGUST 19, 2019

The team was poring over the guest research when the most senior operations and creative executives looked at each other across the table and said at the same time, “You know what – we need to be a DISNEY theme park.” But like everyone else who operates in their zone of genius, I blew it off and minimized it.

Operations 227

Operations Consulting Film Groups 227

Harvard Business

MAY 15, 2024

How to grapple with the complexities of moving operations in a tightly woven global economy.

Operations 97

Operations How To Culture Strategy& 97

Harvard Business

AUGUST 21, 2024

Manufacturers that embrace automation and demonstrate agility in overhauling their operational strategies will be best positioned to capitalize on this wave. As technology improves, the decision to pursue this goal will primarily depend on the factory’s economic considerations.

Agile 101

Agile Operations Strategy Strategy& 101

Harvard Business

JANUARY 29, 2024

Forward-thinking organizations are focusing on regeneration — developing a long-term vision and a series of unified actions to more harmoniously link business operations and performance and create lasting value. With a future full of changes, challenges, and surprises, leaders need a new approach.

Operations 101

Operations Development Change Management Strategy& 101

Harvard Business

JUNE 21, 2024

The incremental approach of integrating human roles with automated systems not only keeps operations cost effective but also leverages human adaptability for continuous improvements. Human-robot collaboration, employed by companies like DHL and CEVA, enhances productivity, reduces worker fatigue, and increases job satisfaction.

Research 101

Research Operations Efficiency System 101

Harvard Business

SEPTEMBER 22, 2023

Cross-training employees on a variety of tasks can be a powerful tool for improving operations, as well as for attracting and retaining workers. Any industry can learn from these approaches to improve operations, customer experience, and employee experience.

Training 101

Training Training Industry Operations 101

Chad Barr

DECEMBER 4, 2024

Business Operations : Virtual assistants scheduling meetings, automating reminders, and handling repetitive tasks seamlessly. Optimize : Regularly review and refine the impact of AI on your operations. Education : Virtual tutors providing 24/7 personalized learning paths for students. A standout example is Netflix.

Tools 98

Tools Benchmarking Operations Healthcare 98

Consulting Matters

APRIL 22, 2021

When I was an organizational development consultant for Disney, I worked with the Imagineers and Operators. The Operators viewed Imagineers as people who had their heads in the sky, and Imagineers viewed Operators as so focused on day to day that they couldn't see the big picture.

Development 156

Development How To Talent Organizational Development 156

Harvard Business

NOVEMBER 27, 2024

Platform managers and policymakers should recognize the impact of extreme weather on gig economy and take preventive measures to meet user needs during heat waves, balancing operational efficiency with the health of the gig workers.

Meeting 90

Meeting Efficiency Operations Research 90