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Hidden Heroes: Business Operations in Companies of All Sizes

Tom Spencer

Business operations teams play a critical role in the success and growth of both big companies and small startups. Let’s explore the role of business operations teams in greater detail for both big companies and small startups.

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Don’t Neglect Your Customers During a Merger

Harvard Business

I just took my company through an acquisition and found that even the smallest operational change can have a significant negative impact on both employees and customers. While keeping CX top of mind throughout the whole M&A process is challenging, the benefits are undeniable: It keeps your most coveted customers and your team intact.

Culture 118
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Higher Wages Aren’t Enough to Turn Mediocre Jobs into Good Ones

Harvard Business

Higher wages are also necessary for many companies that are stuck in a vicious cycle of bad jobs, bad operations, bad customer service, low productivity, and high costs. Companies that adopt this practice will not only be better employers; studies have shown that stable retail schedules can also drive sales and labor productivity.

Retail 123
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How the U.S. Can Rebuild Its Capacity to Innovate

Harvard Business

While America has continued leading the world in terms of investment in basic science research, it has lost the ability to do the kinds of process improvements that are essential for innovation. When it comes to manufacturing, the country has lost the capacity for “learning by doing.” simply couldn’t provide.

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How to Beat Mid-Career Malaise

Harvard Business

” Even if you cannot change your circumstances, “you might be able to change the microenvironment in which you operate.” Case Study #1: Make small adjustments to your environment, and look for ways to enhance your job description. Look for problems you want to solve and then design a new job.

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Leadership Development Should Focus on Experiments

Harvard Business

In other words, leadership development begins with a real business challenge that leaders need to solve, instead of with a hypothetical case study or simulation. product pricing, operational efficiency, customer service, etc.). .” product pricing, operational efficiency, customer service, etc.).

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Synergy Unleashed: The Power of Great Teamwork

Rick Conlow

This results in missed opportunities for new products, process improvements, or creative solutions to challenges. Improved teamwork can lead to better coordination, streamlined processes, and enhanced productivity. Improved teamwork can lead to better coordination, streamlined processes, and enhanced productivity.