Consulting Matters

APRIL 22, 2021

On today's Ask Betsy, I open up my library of resources to two coaches, so they can figure out how to align executives with company values! Accounting might have different values than human resources, and that is a good thing. When I was an organizational development consultant for Disney, I worked with the Imagineers and Operators.

Development 156

Development How To Talent Organizational Development 156

Harvard Business

MAY 30, 2017

Once it determined what was working and what wasn’t, Albert scaled the campaigns, autonomously allocating resources from channel to channel, making content recommendations, and so on. In other words, the system allocated resources only to what had been proven to work, thereby increasing digital marketing ROI.

Sales 134

Sales Tools ROI Advertising 134

Harvard Business

DECEMBER 4, 2017

Corporations are spending massive resources educating their workforces on the dangers of clicking on untrusted links in emails and text messages, but it’s all but impossible to make 100% of your employees 100% perfect at detecting phishing attempts 100% of the time. Instead, practical security is about tradeoffs and ROI.

Data 108

Data ROI System Education 108

Effective Managers

NOVEMBER 24, 2020

Ensuring that your team understands how to operate within their new working conditions is a key part of creating a culture of accountability. As quarantine begins to ease, and businesses are starting to operate as normal again, organizations must take advantage of the changes they have made and assess which ones they want to keep.

Culture 130

Culture Operations ROI Tools 130

1 to 1

JUNE 13, 2024

When all the Venns, funnels, PowerPoints, histograms, flowcharts, and scatter plots are set aside, however, something remarkable becomes evident: While there are two dozen CX ROI metrics to track, companies need only focus on four. The “Four Gold CX ROI Metrics” webinar was the final episode in the three-part series hosted by ECXO.

ROI 32

ROI Metrics Sales Benchmarking 32

Harvard Business

OCTOBER 9, 2018

The list of actions companies take is well-developed and documented, and most large companies do the following: Slash energy use and emissions in operations. Engage employees, through awards and incentives, to innovate, find operational savings, and develop products that cut customers’ emissions as well. Embrace renewable energy.

Energy 132

Energy Government Efficiency Transportation 132

PM Alliance

MAY 12, 2023

And because most system implementations are more than just IT projects, bringing numerous operational considerations and workflow changes as part of the equation, project teams sometimes struggle to bring a diverse group of stakeholders into alignment. Growth plans may also change what executives believe is most important in the near term.

ROI 73

ROI Data Financial Operations 73

Progressus

NOVEMBER 28, 2023

Even so, many project-driven organizations still operate with a bevy of spreadsheets in a siloed environment. Many project-driven organizations are finding that they can operate much more efficiently with Enterprise Resource Planning (ERP) software. Accelerate operational impact.

Software 52

Software ROI Operations Efficiency 52

Harvard Business

OCTOBER 30, 2018

By Brian Selby, Senior Vice President, Worldwide Sales Operations, Tableau Software. Are your sales resources allocated properly to drive growth? One company failed to leverage its data on relative productivity of sales reps across geographies and inefficiently allocated scarce sales resources to the right growth opportunities.

Sales 70

Sales Data Enterprise Operations 70

Harvard Business

MARCH 22, 2017

That takes time and resources – and it also requires bringing creative thinking to unfamiliar problems. Each outbound communication is measured individually for immediate ROI. The result is an ability to quickly adjust and re-allocate resources. These members are 2.6

Marketing 134

Marketing Agile Fashion Sales 134

Kates Kesler

JUNE 11, 2014

PepsiCo is a $65B food and beverage giant, with a dozen global brands, operating in 190 countries. Global category and brand leaders influenced a small portion of those resources, and few of the ideas that were developed in-market were scalable. In three years the progress is impressive, especially in the healthcare sector.

Apparel 82

Apparel Healthcare Enterprise Chemicals 82

Consultant Ninja

JULY 27, 2009

Structural Driver: The organizations in the health care system operate inefficient operational structures. I fail to see the logic that the government will be more efficient at building operational structures than the private sector. Question: In the Obama plan, which one of these three cost drivers is getting reversed?

Consulting 113

Consulting Insurance Insurance Oliver Wyman 113

Harvard Business

DECEMBER 4, 2018

In the past, internal communications strategies that focused on efforts such as low-readership employee magazines or in-house intranet content often earned a reputation for draining resources without having much impact. Businesses Are at an Internal Communication Crossroads. Enabling Middle Management Communication Improves Work.

Research 70

Research Operations Survey ROI 70

Harvard Business

SEPTEMBER 19, 2016

“When we work on making our devices accessible by the blind,” he added, “I don’t consider the bloody ROI.” ” Then he added, “If you want me to do things only for ROI reasons, you should get out of this stock.” ” Cook was speaking as a true capitalist.

ROI 70

ROI Pharmaceuticals Analysis Financial 70

The Nonprofit Consultant

APRIL 3, 2014

Not that this focus on charitable ROI (return on investment) didn''t have its critics. As part of the whole, "nonprofits need to operate more like businesses" meme, the means for analysis are primarily market-driven tools for evaluating programs that exist because of market failures. So, why help one person in poverty in the U.S.

Nonprofit 53

Nonprofit ROI Analysis Culture 53

Harvard Business

JULY 21, 2016

The findings show that fewer than half of analytics programs met initial return-on-investment (ROI) goals. But poor ROI is only part of the story. When the CEO assigns ownership of analytics, that executive will command bigger budgets and more time on the board agenda and will oversee a powerful new pool of resources.

ROI 70

ROI Data Tools Company 70

Progressus

NOVEMBER 9, 2023

For those companies, project accounting is one component of several operational mechanisms used in controlling projects, maximizing project profitability, and ensuring customer satisfaction. Accurately assign task responsibilities keeping all project resources on the same page and avoiding over-booking.

Resources 52

Resources Report ROI Data 52

Progressus

NOVEMBER 27, 2023

According to the United States Government Accountability Office , ten of the government’s legacy systems cost approximately $337 million annually to operate and maintain. Dynamics 365 is an opportunity to transform the way in which you operate. What are Legacy Systems?

System 52

System ROI Software Government 52

Harvard Business

JUNE 7, 2017

Determining the ROI for any cybersecurity investment, from staff training to AI-enabled authentication managers, can best be described as an enigma shrouded in mystery. Even the known costs, such as penalties for data breaches in highly regulated industries like health care, are a small piece of the ROI calculation.

ROI 74

ROI Metrics System Data 74

Harvard Business

APRIL 19, 2016

Leaders of corporate strategic development need to analyze all of these considerations and be prepared for disruption to ripple through many functions — not just product development and manufacturing, but also finance, tax, legal, human resources, and IT. Are there operations you would shed? Threat analysis.

Intellectual Property 70

Intellectual Property Automotive Analysis Pharmaceuticals 70

Harvard Business

AUGUST 29, 2018

Typically they end up as an app or a custom feature in an Enterprise Resource Planning (ERP) system. You may be used to big budgets up front, in the tens of millions of dollars for large IT-led transformation efforts and ROI three years later, but that’s not what we’re talking about here.

Strategy 70

Strategy Strategy Strategy& Agile 70

Harvard Business

JUNE 8, 2018

Like many competitors in the apparel industry, Vineyard Vines has kept their operations lean in order to preserve operating margins. This means that they simply do not have the human resources to perform the onerous data analysis and behavioral segmentation needed to inform true one-to-one marketing.

Retail 77

Retail Engineering Apparel Data 77

LSA Global

SEPTEMBER 16, 2024

We know from our organizational alignment research that, while all growth plans require access to financial and people resources, there are various ways and different paces to invest in growth. Growth does not happen without the right people in the right roles with the right resources and mindset to innovate, act, and scale at hyper speed.

Sales 52

Sales Intellectual Property Financial Culture 52

Harvard Business

MAY 29, 2018

Each of these lessons deals with a different aspect of creating and scaling a new business model, defined as a way of growing in new markets via four components that must work together as a system: the customer value proposition, the profit formula, as well as key resources, and key organizational processes. Be ambitious but start small.

Transportation 71

Transportation ROI Metrics Productivity 71

Strategic Planning and Management Insights

MARCH 6, 2023

SME Strategy is a strategy consulting firm that specializes in helping organizations align their teams and operations around a shared vision, mission, values, goals, and action plans. Too often, organizations fall into the trap of setting multiple destination goals that are disconnected, leading to a lack of focus and wasted resources.

Report 96

Report Data Strategy Strategy 96

Harvard Business

OCTOBER 8, 2018

The remaining 80%, he said, is about the relationships we build with patients, the physical environments we create, and the resources we provide that enable patients to tap into whatever they need for spiritual sustenance. A mentor told me early in my career that only 20% of healing involves the high-tech stuff.

Metrics 70

Metrics System Healthcare Culture 70

Progressus

OCTOBER 27, 2023

And —rather than selling physical products, they deal in less tangible resources like time, insights, and expertise – billed either by hour or by project. A client will now pay for the overall gains such as tax savings, ROIs, insurance claims, and so on. They demand more resources, take more time, and are more difficult to execute.

Industry 52

Industry SMB Software Talent 52

Asamby Consulting

MAY 4, 2022

For one particular reason: it involves the most human resources, requires preparation and a follow-up, the latter drawing in even more resources. This is surely ringing alarm bells for CEOs, Business Managers, and Operations Managers. It shows immediate benefits while freeing up resources. But can we revert back?

Meeting 52

Meeting Tools Survey Productivity 52

Nash Consulting

MAY 21, 2024

It not only reflects a significant loss in ROI from training investments but creates a “flavor of the year” culture, where people learn to hold their breath and wait for the new change to eventually and inevitably go away. This scenario is not just disappointing; it's costly, and not that uncommon.

Training 52

Training Training How To Meeting 52

1 to 1

OCTOBER 12, 2020

Mention digital transformation to a CFO, and you would likely get push-back about big expenses and little ROI. Digital became a lifeline for companies struggling to maintain their operations and customer experiences in a completely virtual marketplace. They can be deployed quickly, often without IT resources.

ROI 26

ROI Healthcare Insurance Insurance 26

Tsavo Neal

JANUARY 25, 2018

Resources page. ROI calculator. –Cal Friesen, Thought Leadership Resources. Further Reading: Why you need to get your firm’s ideas into trade publications (Thought Leadership Resources). The resource should be directly related to what they are reading about when to come to your article. Case studies.

Consulting 68

Consulting Advertising Case Interview Conference 68

1 to 1

JUNE 1, 2021

It streamlines operations and frees customer-facing employees up to focus on more meaningful interactions with customers. Brands can achieve triple digit ROI from RPA and other CX automation tools. In short, it’s helping brands work smarter, not harder. Successful brands are those which take a thoughtful, humanized approach.

Software 26

Software Turnaround Automotive ROI 26

1 to 1

AUGUST 18, 2021

The unprecedented product and human demands that came out of the pandemic tested retailers’ resources. With post-pandemic online shopping increasing and deals running longer and earlier, consistent quality and service levels are essential to keep operations running smoothly and customers happy. Tap into the power of remote work.

Retail 26

Retail Strategy Strategy Strategy& 26

Harvard Business

MARCH 2, 2018

While the three centers have quite different structures and operations, in our research and experience we found that they share six primary challenges: Establishing strategies for new project selection: Centers struggle to identify and rank problems, ideas or projects that will likely translate to positive health and system outcomes.

Healthcare 127

Healthcare Metrics Engineering Financial 127

1 to 1

DECEMBER 11, 2024

Every feature request represents a signalsometimes an isolated need, sometimes a broader trendbut responding to every demand can lead to resource strain, product dilution, and missed strategic opportunities. For example: High impact, low feasibility: Requires prioritization but warrants resource adjustments.

ROI 26

ROI Data Resources B2B 26