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What Companies Succeeding with AI Do Differently

Harvard Business

In 2021, researchers at MIT and McKinsey teamed up to ask more than 100 companies how they were using AI in their operations and to learn what separated the highest-performing companies from the rest. They conducted a similar survey in 2023 to see what had changed.

Company 239
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CEOs Often Feel Lonely. Here’s How They Can Cope.

Harvard Business

The loneliness experienced by CEOs stems not from a lack of social connections but from the heavy burden of leadership and decision-making especially during crises, when they look to their board, senior executives, or operational managers to steady the ship but feel they arent up to the task or are divided.

Survey 211
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Survey: People’s Trust Has Declined in Business, Media, Government, and NGOs

Harvard Business

For 17 years the Edelman Trust Barometer has surveyed tens of thousands of people across dozens of countries about their level of trust in business, media, government, and NGOs. This is Edelman’s 17th annual trust and credibility survey. Just 52% of respondents to our survey said they trust business to do what is right.

Survey 133
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Is Your Organizational Transformation Veering Off Course?

Harvard Business

These can range from exogenous shocks, such as inflation, supply-chain disruption, or political events; operating-model issues, such as the need to change technology, governance, or ways of working; or human dynamics, such as employee confidence in or ownership of the change.

Course 246
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What Makes a Company Great at Producing Leaders?

Harvard Business

To better understand which companies are top talent incubators today, the authors worked with the Official Board, a firm that provides data on corporate organizational charts and executive movement, to survey of 853 executives and interview executive search consultants.

Company 252
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A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Investment in AI is growing and is increasingly coming from organizations outside the tech space.

Survey 134
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Great Businesses Scale Their Learning, Not Just Their Operations

Harvard Business

For example, our informal survey of where employees are spending their time in major departments across large companies suggests that 60-70% of their time is consumed in “exception handling” – addressing unexpected events that the existing processes can’t handle.