Harvard Business

JUNE 7, 2017

For example, our informal survey of where employees are spending their time in major departments across large companies suggests that 60-70% of their time is consumed in “exception handling” – addressing unexpected events that the existing processes can’t handle.

Operations 134

Operations Efficiency Productivity Examples 134

Harvard Business

MARCH 22, 2018

A recent global survey of almost 1,300 IT and business leaders found companies are keenly aware of the importance of agile. However, the report found one group, the Agility Masters, who have been able to leverage agile throughout their company, reporting 60 percent higher revenue and profit growth than the rest of the organizations surveyed.

Agile 87

Agile Survey Company Data 87

Consulting Matters

JANUARY 17, 2020

Understands how the culture and power networks operate within the client system. Helps clients anticipate the Customer/Client, Employee, and Financial/Operational impact of business decisions. Speaks the language of business – financials, data and analytics. Political Savvy. Maintains confidentiality. Proactive Advocacy.

Methodologies 207

Methodologies System Data Financial 207

Harvard Business

OCTOBER 9, 2017

Subordinates can change the power dynamics by engaging in two types of power-balancing operations. We examined abusive supervision and the influence of these power-balancing operations in two field studies. They can decrease their dependence on the supervisor or increase the supervisor’s dependence on them.

Research 181

Research Real Estate Study Resources 181

Harvard Business

APRIL 28, 2017

I’ve been surveying executives of Fortune 1000 companies about their data investments since 2012, and for the first time a near majority – 48.4% — report that their firms are achieving measurable results from their big data investments , with 80.7% of executives characterizing their big data investments as “successful.”

Data 133

Data Company Survey Video 133

Consulting Matters

JUNE 30, 2020

This year, we created a survey that we administered to both new and seasoned consultants to learn more about what drives smart people to start their own consulting businesses and what stands in the way of achieving their full potential. But there are many factors that hold them back. Through cost reductions, I was released from the company.

Study 156

Study Consulting Survey Methodologies 156

Tom Spencer

APRIL 25, 2025

LinkedIn s 2024 survey revealed that 9 out of 10 global executives rank soft skills as more critical than ever, listing them as the #1 most in-demand skill. times faster than other roles. Harvard Business School reports that 71% of employers value emotional intelligence over technical expertise when hiring.

Leadership 88

Leadership Emotional Intelligence Interviews Deloitte 88

Harvard Business

MAY 24, 2016

Traditionally, they might get vendors such as Gallup to survey employee engagement. Operations in a Connected World. But it turns out these methods don’t just have to do with technology and operations. ” The biweekly engagement survey is also useful for assessing team health. Insight Center.

Metrics 132

Metrics Survey Software Operations 132

Clarity Consultants

OCTOBER 19, 2023

L&D leaders have been instrumental in helping employers and employees pivot to pandemic protocols and navigate both remote and hybrid operations and corporate culture. The survey provided insight into how job seeker motivation varies across age groups. For individuals, agility fuels career growth and relevance.

Agile 147

Agile Trends Training Training 147

Epicflow

NOVEMBER 8, 2024

The State of Project Management 2018 survey by Wellingtone reveals a harsh truth — dissatisfaction with the current level of project management maturity in organizations all over the world is higher than a year ago.

Management 222

Management Cash Flow Industry Real Estate 222

Harvard Business

APRIL 14, 2017

My own firm released a survey recently of 835 large companies (with an average revenue of $20 billion) that predicts a net job loss of between 4% and 7% in key business functions by the year 2020 due to AI. In stark contrast, very few of the companies we surveyed were using AI to eliminate jobs altogether. bribes and kickbacks).

Company 163

Company Survey Finance Engineering 163

Harvard Business

NOVEMBER 2, 2020

According to a March survey conducted by the Institute for Supply Chain Management, nearly 75% of U.S. companies reported supply chain disruptions due to coronavirus-related issues. Before the pandemic, supply chain resiliency in most industries hadn’t been seriously tested, at least not to the extent that it has recently.

Survey 172

Survey Report Industry Company 172

Clarity Consultants

FEBRUARY 9, 2025

Cost savings: Measure reductions in operational costs due to increased efficiency or reduced errors. Engagement scores: Use surveys to assess employee satisfaction and motivation improvements. Profit margins: Assess improvements in profit margins resulting from enhanced employee performance.

Metrics 147

Metrics ROI Training Training 147

Epicflow

JULY 12, 2022

However, according to the survey by NewVantage Partners [1] conducted in 2021, only 24% of companies have managed to develop into data-driven ones. Basic day-to-day operations will be automated, and people will be able to focus more on innovation, collaboration, and communication. . Surprising figures, aren’t they? Cultural challenges.

Data 187

Data Analysis Efficiency Survey 187

Harvard Business

SEPTEMBER 3, 2018

However, a new survey by my HR advisory firm Future Workplace called “The Employee Experience” reveals the reality is that employees crave something far more fundamental and essential to human needs. Airbnb has pushed the limits of designing its customer call center operation in Portland, Oregon.

Real Estate 133

Real Estate Survey Study Wireless 133

Harvard Business

SEPTEMBER 21, 2018

We conducted a survey of over 5,000 board members from around the world to find out. Fewer than one-third (30%) of respondents to our survey see innovation as one of the top three challenges their company faces in achieving its strategic objectives, and just 21% think that technology trends are a major strategic challenge.

Telecommunications 127

Telecommunications Survey Biotechnology Industry 127

Harvard Business

FEBRUARY 15, 2017

According to Glassdoor’s 2015 Employment Confidence Survey, about 60% of people report that benefits and perks are a major factor in considering whether to accept a job offer. The survey also found that 80% of employees would choose additional benefits over a pay raise.

Insurance 134

Insurance Insurance Survey Policies 134

Harvard Business

NOVEMBER 6, 2018

In our research we collected survey data from a manufacturing plant in Malaysia in 2014. We surveyed 291 employees and their supervisors (from 35 teams overall). They could also call out problems such as faulty safety gear or violations of standard operating procedures on the shop floor.

Culture 133

Culture Company Operations Survey 133

Harvard Business

NOVEMBER 15, 2018

A recent Navigant survey found that U.S. hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. Cost reduction requires an honest and thorough reassessment of everything the health system does and ultimately, a change in the organization’s operating culture.

System 128

System Management Nonprofit Operations 128

Harvard Business

MARCH 16, 2017

His department sends out a survey for all employees to fill out every six months. The HR department keeps track of every promotion, while the operations department monitors which employees leave the organization. The survey did not collect data in a reliable, validated way. Design a more rigorous survey with better measures.

Data 131

Data Case Interview Analysis Survey 131

Harvard Business

APRIL 25, 2017

In employer surveys that we conducted with the Economist Intelligence Unit, we found that less than half of respondents said they agree or strongly agree that their leaders were inspiring or were unlocking motivation in employees. We asked survey recipients what inspired them about their colleagues. What we found surprised us.

How To 134

How To Culture Survey Video 134

Harvard Business

MAY 25, 2016

Survey-based reports find that firms are currently spending an estimated $36 billion on storage and infrastructure, and that is expected to double by 2020. However, looking at the surveys and consulting reports, it is unclear what the precise use cases are that will drive this positive ROI from big data. Insight Center.

Data 132

Data Advertising Operations Case Study 132

Tom Spencer

APRIL 12, 2024

Whether you are in consulting, strategy, operations, or product management, the ability to manage meetings effectively is a crucial skill that can significantly impact the success of your endeavors. Stick to the Schedule In the fast-paced world of consulting and operations, time is of the essence.

Meeting 143

Meeting Productivity Management How To 143

Harvard Business

NOVEMBER 17, 2017

For decades, we’ve often thought of leadership profiles in unique buckets—two popular varieties were the “visionaries”, who embrace strategy and think about amazing things to do, and the “operators”, who get stuff done.

Strategy 141

Strategy Strategy Strategy& How To 141

Harvard Business

NOVEMBER 8, 2018

To understand physicians’ evolving reality, Bain’s biennial Europe Front Line of Health Care Survey tracks European practitioners’ attitudes, priorities and decision-making power. Overall, it has improved patient outcomes and reduced the operating costs of clinical services.

Healthcare 125

Healthcare Efficiency Bain Survey 125

Harvard Business

OCTOBER 25, 2018

We base this claim about HR’s digital skills gap on the results of our latest global leadership survey. Co-produced by our three organizations, the survey gauged nearly 28,000 business leaders across industries about the state and trajectory of leadership.

Data 132

Data Talent Survey Recruiting 132

Harvard Business

DECEMBER 20, 2018

These are major changes that will affect every aspect of how the firm operates — from the services it offers to the structure of her organization. While working with the CEO who was making strategic shifts in her company, we talked about how she could acknowledge some of the fears revealed in a company-wide survey.

Banking 133

Banking Interviews Retail Survey 133

Harvard Business

MARCH 28, 2017

In a new Korn Ferry Futurestep global survey of more than 1,100 talent acquisition professionals, 54 percent said it’s harder to find qualified talent now than it was just one year ago. The survey revealed that talent acquisition professionals can’t rely on what worked in the past when recruiting top talent today.

Talent 106

Talent Recruitment Recruiting Survey 106

Markovitz Consulting

NOVEMBER 19, 2019

Of course, software firm 37 Signals has been operating four-day work weeks over the summer since 2008. Indeed, a recent survey by the Society of Human Resource Management indicates that fifteen percent of companies offer a 32-hour workweek.

Time Management 145

Time Management Balance Sheet Management Software 145

Harvard Business

FEBRUARY 6, 2018

For existing health care companies, the operative words in that mandate have been “health care”; for Amazon, the operative words likely are “service that needs to be delivered to a customer.” At its root, health care is a service that needs to be delivered to a customer.

Retail 133

Retail Operations Data Insurance 133

Harvard Business

DECEMBER 28, 2016

Additional survey research of 221 shoppers helps to explain the phenomenon. According to working papers that include panel surveys of 150 consumers listing 450 products, several products are embarrassing only to a particular gender: for women it’s facial hair removal products and for men it’s (somewhat surprisingly) toilet paper.

Retail 117

Retail Survey Sales Productivity 117

LSA Global

APRIL 10, 2025

When the internal operating model supports the changes you seek, people are far more likely to adopt and sustain new behaviors. Alignment might involve reclarifying the business case for change , redesigning roles, updating strategy success metrics , or streamlining workflows.

Research 54

Research Change Management System Strategy 54

Harvard Business

FEBRUARY 20, 2018

Today more companies are operating in knowledge and service economies. We survey our workforce twice a year, asking what employees value most. In our most recent survey, more than a quarter of Facebook employees rated all three buckets as important. ” Survey says: false. per year). Finally, we turned to function.

Company 134

Company Engineering Survey Groups 134

Harvard Business

OCTOBER 27, 2017

In a recent survey , Bain & Company found that just 2% of companies are successful in achieving their sustainability goals. However, like many of the companies surveyed by Bain, we were unsure how to connect our strategic vision around sustainability with meaningful operational changes. Simone Golob/Getty Images.

Company 134

Company Strategy Strategy Strategy& 134

Harvard Business

MARCH 8, 2017

In a survey conducted by EY Beacon Institute and Harvard Business Review Analytic Services, 90% of executives said their companies now recognize the importance of having “an aspirational reason for being which inspires and provides a call to action for an organization…and provides benefit to society.”

Balance Sheet 134

Balance Sheet Survey Meeting Study 134

Harvard Business

NOVEMBER 12, 2018

Meanwhile, in a survey of 89 institutional investors by Callan , 43% of respondents said they incorporate sustainability factors into their investment decisions — up 21 percentage points from 2013. The challenge of running a sustainable enterprise has taken center stage among shareholders.

How To 129

How To Survey Metrics Energy 129

Brimstone Consulting

JULY 17, 2022

The CEO of a large technology company was delighted when the results of the annual employee engagement survey showed that 97% of senior leaders surveyed said they clearly understood the company’s priorities and how their work contributed to corporate objectives.

Survey 85

Survey Leadership Strategy Strategy 85