article thumbnail

Can AI Help Your Company Innovate? It Depends

Harvard Business

To investigate what kinds of innovation AI worked with, the authors performed two studies: first, a survey of 331 firms for practices on process improvement and new technology development, and second, an archival analysis of patent data on new technology development for a broader sample of more than 2,000 publicly traded firms.

Company 254
article thumbnail

CC’ing the Boss on Email Makes Employees Feel Less Trusted

Harvard Business

My collaborators and I conducted a series of six studies (a combination of experiments and surveys) to see how cc’ing influences organizational trust. He found that increased transparency led workers to conceal information, even when that information was beneficial, such as process improvements they’d discovered.

Study 136
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Digital Technology Is Changing Farming in Africa

Harvard Business

The process improves farm productivity and reduces input waste by using analytics to facilitate data-driven farming practices for small-scale farmers. Web Soil Survey to provide soil data and information. Critical infrastructure is still required to truly digitally transform agriculture in Africa.

Financial 136
article thumbnail

The Top Eleven Things Employees Want From Their Leader

Rick Conlow

In most employee engagement surveys; leadership communication often has the poorest ratings and the most negative feedback. Interestingly, surveyed CEO’s list communication as a key to their success. In a manufacturing company, we helped them set up process improvement teams in all areas of the business.

article thumbnail

How the U.S. Can Rebuild Its Capacity to Innovate

Harvard Business

firms took offshoring a step further and began contracting design and product development activities overseas around the turn of the millennium when China joined the World Trade Organization and Asian producers started investing in major capacity improvements. That pattern has continued.

article thumbnail

Improving the Patient Experience: People, Process, Place Model

Tom Spencer

Hospitals, health systems, and some private practice groups are working actively and diligently to improve patient satisfaction scores. Through this survey patients answer approximately 32 questions regarding their inpatient stay. A total of 105 surveys were completed between April 24 and May 4, 2015, for a response rate of 10.5

article thumbnail

Pushing Employees to Go the Extra Mile Can Be Counterproductive

Harvard Business

These self-starters need no external cues to help a co-worker learn a new skill; offer suggestions for process improvement; recruit a new employee; or volunteer for an assignment. Surveying 180 teams of employees and managers at U.S. Insight Center. Developing Tomorrow’s Leaders. Sponsored by Korn Ferry.

Study 70