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How to Elegantly Handle a Request for References

David A Fields

There’s nothing untoward about a prospect asking for references. The post How to Elegantly Handle a Request for References appeared first on David A. You could simply hand over a few names with contact information, or you could take a more nuanced approach. Prospective clients need information and reassurance before … Continued.

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How to Get the Best Possible Recommendation from a Job Reference

Harvard Business

Choose the right people, then make sure they’re prepared.

How To 174
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Research: Customer Referrals Are Contagious

Harvard Business

New research reveals the surprising power of “referral contagion,” where referred customers not only buy more but also refer 30-57% more new customers than others. This phenomenon, observed across industries, is driven by social factors like the perception of referring as appropriate and the tendency to befriend similar people.

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The Role of Emotional Intelligence in Management

Effective Managers

Emotional intelligence, often abbreviated as EQ (Emotional Quotient) or EI, refers to the ability to recognize, understand, manage, and utilize emotions effectively in ourselves and others. Discussing the Importance of Emotional Intelligence in Effective Management Effective management goes beyond technical skills and industry knowledge.

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Research: How to Build Consensus Around a New Idea

Harvard Business

New research suggests that this rejection can be due to people’s lack of shared criteria or reference points when evaluating a potential innovation’s value. Previous research has found that new ideas are seen as risky and are often rejected.

Research 252
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Fit to Role: Aligning Skills and Job Requirements for Optimal Performance

Effective Managers

Understanding Fit to Role Fit to role refers to the degree to which an employee’s skills, experience, and abilities match the demands of the job. This blog explores the importance of fit to role and how organizations can effectively match individual capabilities with job demands.

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How and When Your Consulting Firm Should Solicit Feedback

David A Fields

You know this for three reasons: they tell you, they engage your firm for follow-on work and they refer you to other prospects. (If Could your clients be even happier, contract even more consulting projects from you and refer you more often? If they send you s’mores, they’re really happy!) … Continued.