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Retaining existing employees is far more cost-efficient than hiring and training new talent. To ensure that your employees are continually training and getting the help that they need, you need other tools such as job aids, reference guides, and other online resources. Why is a reduced turnover rate so important, you ask?
Globalization and increased connectivity have enabled easy access to talented professionals around the world. This model could have far-reaching implications for an industry that has historically focused on recruiting the best and brightest, then developing that talent for the long haul.
According to PWC , talent, technology and data will set winning professional services firms apart from the competition. Technology combined with data is a matter of life and death for professional services firms where the “product” is a combination of insights and expertise. Do processes produce the right outcome?
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