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Why Retailers Are Turning to Third-Party Marketplaces

Harvard Business

Some traditional retailers including Walmart, Target, and Best Buy are adopting third-party marketplaces, which connect customers with external sellers and thereby offer customers a much broader selection. Many other traditional retailers are considering whether to follow suit. Making the choice isnt clear-cut.

Retail 227
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Why Retail Health Clinics Failed

Harvard Business

There is a place for retail chains in health care — but they need to overhaul their strategies if they want to succeed.

Retail 220
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Making Omnichannel Work for Luxury Retail

Harvard Business

Achieving true omnichannel excellence in luxury retail is a formidable challenge due to the inherent need for high-touch customer experiences and the complexity of managing multiple distribution channels, including e-commerce and third-party resellers.

Retail 225
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How Digital Technologies Could Boost Tiny Retailers in Developing Countries

Harvard Business

Micro-retailers are vitally important to the economies of developing countries and to consumer packaged goods companies. Three strategies can address them. But their full potential is not being realized. The adoption of digital technologies could help change that. But for that to happen, obstacles must be overcome.

Retail 247
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The Strategic Advantage Omnichannel Retailers Have Over Amazon

Harvard Business

New research suggests that encouraging in-store pickup over home delivery could lead to more profitable sales, higher market shares, and sustainability-performance gains.

Retail 242
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A Study of 46,000 Shoppers Shows That Omnichannel Retailing Works

Harvard Business

Traditional retailers are feeling the heat. Even as competition intensifies , shoppers’ visits to retail stores are declining every year, leading one industry veteran to ominously ask his peers , “Is anyone not seeing large traffic declines?” ” Online retail, on the other hand, is thriving.

Retail 133
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3 Changes Retailers Need to Make to Survive

Harvard Business

Few industries are being disrupted as drastically as the retail industry. More retail purchases are moving online, and a growing number of manufacturers now sell to consumers directly, cutting out retailers entirely. The Gap Between Strategy and Execution. Below, we explore each one, in turn: Empower mid-level teams.

Retail 127