Harvard Business

MAY 25, 2016

Sales reps are most effective when they have the right amount of support staff, but exactly how much support staff does a company need, and how should it be structured? Call it a Goldilocks quandary: Too little support, and your sales people can’t do their jobs well; too much, and you’re wasting money.

Sales 131

Sales ROI Efficiency Operations 131

1 to 1

JUNE 1, 2021

RPA lets associates focus on more worthwhile tasks: improving customer experience , driving bottom-line results, and reducing turnaround time – all with the capability of completing processes and requests around the clock and eliminating human error. Brands can achieve triple digit ROI from RPA and other CX automation tools.

Software 26

Software Turnaround Automotive ROI 26

1 to 1

AUGUST 18, 2021

At-home hiring lets retailers dip into a wide talent pool of a diverse and highly skilled workforce when needed to support customer service and sales inquiries. Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime.

Retail 26

Retail Strategy Strategy Strategy& 26