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As we begin this new year, I encourage you to spend some quiet time reflecting on this past year - the unforeseen challenges, the changes you made to your leadership habits, and what is most important. Why critical reflection matters Reflection is a powerful leadership tool. Biases are present in all leaders. Open-mindedness.
Ranjay Gulati, the Jaime and Josefina Chua Tiampo Professor of Business Administration at HBS, heads the Advanced Management Program — which empowers executives with the management expertise and cross-functional perspective to drive performance across domains, industries, and borders. “It doesn’t happen overnight.
When presentations expert Nancy Duarte and I analyzed successful change initiatives, or movements , in business and society, we found that their leaders invested a lot of time in early listening tours and then empathically and systematically articulated their vision to one stakeholder group after another — even in the face of pressure to act.
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L&D, goal-setting theory of motivation, and leadership training took shape during those five years with the band. In 1997, Jim promoted me from CSR (customer service representative) to assistant manager of Blockbuster within a few months just prior to my graduation from college. That’s a lot of bending!
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