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Your Favorite HBR Articles of 2023

Harvard Business

And how specifically did it change the way you operate? They called out articles ranging from a 2001 classic article about managing your energy as a worker to a recent magazine piece on storytelling for leaders. We heard from readers in a variety of different industries, writing in from various corners of the world.

Energy 250
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The Common Myths About Performance Reviews, Debunked

Harvard Business

But amid these changes, how many organizations have ever taken a close look at how performance reviews actually operate in their own workplace, over the long term? corporation between 2001 and 2007. At the company we studied, there was little evidence that good performers this year would be good performers next year.

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Leaders Who Get Change Right Know How to Listen

Harvard Business

When presentations expert Nancy Duarte and I analyzed successful change initiatives, or movements , in business and society, we found that their leaders invested a lot of time in early listening tours and then empathically and systematically articulated their vision to one stakeholder group after another — even in the face of pressure to act.

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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

It’s worth noting that the companies and business units in my study were tracked between 2001 and 2007. One of JLL’s main clients, Bank of America [BofA], told JLL in 2001 that it no longer wanted to deal with each of JLL’s business units independently. Bagged salad would not have risen to what is now, a $2.5-billion-a-year

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We May Not Have a Clear Path, But We Each Have One

Harmonious Workplaces

In 1999, rock-and-roll legend Rikk promoted me within six months from sales associate and drum department head at Sam Ash Music to Operations Manager, where I not only led a warehouse crew, but I became the regional trainer on an Oracle-based POS system at the age of 23. That’s a lot of bending!

Hotels 52
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How to Use Reflection to Bring Out Your Best in the New Year

Organizational Talent Consulting

Like a computer operating system governs the computer's processing capability, our internal traits and attributes influence our external behaviors and habits. International Journal of Educational Management, 15(3), 119-124. The role of individual traits in reflection. References: Densten, I. & Gray, J. Di Stefano, Gino, F.,

Journal 52
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4 Steps to Develop More Motivation

Organizational Talent Consulting

The Premack principle, response deprivation, and establishing operations. Premack principle: A guide to using the first/then rule. Master ABA. Fishbach, A. How to keep working when you're not feeling it. Harvard Business Review. & Morris, E. The Behavior Analyst, 24(2), 173-180. The truth about motivating employees to be more productive.