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The Importance of Hospitable Leadership in Hospitality

People Business Psychology

We often hear and read that leadership is crucial in business. Having worked in the luxury-segment hotel industry, I subscribe to the idea that leaders have a strong influence of how, and how well, the workforce operates – especially in the hotel industry. More than anything, retention is driven by leadership.

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3 Steps to Cultivate an Innovation Culture

Organizational Talent Consulting

The following are three proven strategies leaders can use to help employees overcome a fear of failure: Game Theory: Game theory can be used in a safe environment without the harmful consequences of the real world to teach employees about failure as learning. Competing values leadership: Creating value in organizations. Bishop, D., &

Culture 52
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The New Pressures Facing CMOs and How to Overcome Them

Harvard Business

A new study out by Spencer Stuart shows an insane number of chief marketing officers who’ve been fired during 2018. I served as CMO for Deloitte Consulting and then Starwood Hotels & Resorts, and when I have coached executive teams through transformations, I’ve seen many teams at an impasse with their CMO.

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