Tom Spencer

APRIL 25, 2025

In a rapidly shifting business landscape, with advances like AI, quantum computing, advanced robotics, blockchain, and gene editing, spending valuable time and resources developing a strategically useless plan may be more damaging than having no strategy at all. This scenario plays out far too often in the corporate world.

Resources 88

Resources Strategy Strategy Strategy& 88

BCG

SEPTEMBER 21, 2016

In the airline business, one late aircraft early in the morning can lead to more than 70 delayed planes later in the day. Airlines have a tough time getting their arms around OTP and how to manage it—with good reason. Article Wednesday, September 21, 2016. Sometimes it pays to sweat the small stuff. Take on-time performance (OTP).

Airlines 40

Airlines Turnaround Operations Financial 40

Management Consulted

JUNE 14, 2015

Founded in 1995 by former Bain consultants and headquartered in New York City, they focus on developing airline strategy and implementing major operational turnaround. In fact, one of our interview coaches, Michael Hecht, used to work for The Seabury Group and now works for Delta Airlines as a member of their Skymiles team.

Groups 100

Groups Interviews Culture Case Interview 100

Tom Spencer

JULY 2, 2015

Your client is a low-cost airline headquartered in Philadelphia with frequent service to cities along the East Coast of the United States. They want to develop a growth strategy for the next five years. Virgin Galactic has developed a new rocket that can take off and land like a normal plane. Turnarounds.

Consulting 60

Consulting Turnaround Case Interview Retail 60

Confessions of a Consultant

DECEMBER 10, 2017

The legendary book ‘Moments of Truth’ by Jan Carlzon, detailed the business turnaround enacted at Scandinavian Airlines Systems (SAS) and was on the executive best-seller bookshelf in the late 1980’s. They have now developed a new hybrid grape that acts as an anti-diuretic. It’s hardly a new idea.

Turnaround 40

Turnaround Airlines Development Media 40

The Crazy Lives of Consultants

JANUARY 29, 2010

Not solitary do we have the unexcelled prices but our turnaround heyday for your Xrumer posting is wonderful fast. Do you think the best way to get the cheapest plane tickets is by calling the airline? Finding cheap airline tickets can be one of the most frustrating experiences that most of us learn very quickly.

Consulting 40

Consulting Airlines Hotels Sales 40