Tom Spencer

APRIL 1, 2022

These include offsetting greenhouse gas production by purchasing carbon credits, investing in more efficient gas turbine engines, using sustainable aviation fuel, and manufacturing with novel materials and 3D printing methods. This includes not only commercial airlines, but also cargo planes and military aircraft. The Aviation Market.

Trends 88

Trends Engineering Travel Airlines 88

Harvard Business

OCTOBER 19, 2017

Airlines are arguably more operationally complex, asset-intensive, and regulated than hospitals, yet the best performers are doing a better job by far than most hospitals at keeping costs low and make a decent profit while delivering what their customers expect. katyau/Getty Images. These examples are relevant to health care for two reasons.

Data 71

Data Airlines Transportation Operations 71

Harvard Business

JULY 9, 2018

But it’s particularly difficult for large, traditional firms , especially those which operate in consolidated, non-growth industries (think pulp and paper, steel, airlines) and which are often located away from the metropolitan areas where data scientists live. There were no processes in place to share the learning.

Talent 116

Talent Recruitment Recruiting Boston Consulting Group 116

Consultant Ninja

JUNE 4, 2009

Consulting knowledge, however, appears not to be cumulative: there is no 'evidence' that consultancy advice works and considerable evidence that it is often concerned with the generation of fads for needs of insecure managers rather than organisational efficiency. So there you go. June 6, 2009 at 7:16 AM. July 19, 2010 at 7:39 AM.

Consulting 100

Consulting Management Oliver Wyman Airlines 100

Consultant Ninja

JULY 31, 2009

This process restricts efficient uses of health services and buries cost. Short Term Approach: The only efficient method of gaining access to lower risk pools is by participating in high deductible accounts which means you pay less for relatively less service. Subscribe to: Post Comments (Atom). Friday, July 31, 2009. Consulting. (88).

Consulting 100

Consulting Oliver Wyman Management Insurance 100

Consultant Ninja

JULY 27, 2009

I fail to see the logic that the government will be more efficient at building operational structures than the private sector. However, I'm puzzled by the logic that government will be able to design an industry organizational structure that is more efficient than the private sector. Posted by Consultant Ninja. at 8:21 PM.

Consulting 113

Consulting Insurance Insurance Oliver Wyman 113

Consulting Success

JULY 10, 2017

Her clients also include JCPenney, United Airlines, Hilton Vacations, and many others. She is an organizational development and strategy consultant who previously worked with Walt Disney World.

Organizational Development 133

Organizational Development Development Interviews Consulting 133

Harvard Business

OCTOBER 12, 2016

Let’s look at an example that most of us directly interact with for hundreds, if not thousands, of hours annually: the airline industry. Pilots are a critical pool of talent for an airline; there must be a sufficient supply with appropriate skills to operate the airline.

Airlines 70

Airlines Talent Company Analysis 70

Harvard Business

APRIL 4, 2018

Take United Airlines CEO Oscar Munoz, whose initial response to the violent removal of a fare-paying passenger from one of the company’s planes led to a public backlash. Recent public scandals demonstrate what lack of humility can do in a public setting.

Research 134

Research Pharmaceuticals Airlines Journal 134

Harvard Business

JULY 26, 2017

Even if you think you already delegate effectively to an extent, I bet you have room for even greater efficiency and resulting peace of mind, whether on the home or work front. Calling an airline to change seat assignments for the following day while you are in all-day meetings. The skill is learning how to delegate.

How To 134

How To Examples Hotels Airlines 134

Harvard Business

AUGUST 1, 2016

An estimated 21% of carbon emissions in the United States are attributable to companies, and yet to date there is scant research on how to make firm operations more efficient in terms of reducing pollution. For many years, teams at Virgin Atlantic have been testing ways to motivate efficient decision-making in the cockpit.

Efficiency 70

Efficiency Metrics Study Groups 70

Consultant Ninja

MARCH 31, 2009

I think this approach is more efficient because it reduces transaction related costs and provides a gain sharing program which is mutually beneficial for all parties. Either way, I am not nearly as pessimistic as everyone else. Subscribe to: Post Comments (Atom). Tuesday, March 31, 2009. I am a strategy consultant at. Consulting. (88).

Balance Sheet 100

Balance Sheet Marketing Banking Consulting 100

Harvard Business

APRIL 11, 2017

Among those that have met that fate in recent months are initiatives at Target, Alaska Airlines, Coca-Cola, the New York Times, and Chubb. Operators in the business units love hitting goals and finding new efficiencies. Three years later, many of these ambitious ventures will have quietly expired without an obituary.

Survey 134

Survey Groups Energy Research 134

Seth Godin Blog

FEBRUARY 28, 2014

American Airlines, our worst possible domestic airline, always does best in routes where travelers don''t have a choice. This is one reason Amazon''s efficiencies are so fearsome--they prefer to start in a market with competition. Most companies (and non-profits) fear competition.

Airlines 51

Airlines Travel Efficiency System 51

Harvard Business

AUGUST 2, 2018

Instead, employees throughout the organization will be able to spot the low-hanging fruit where AI could make your organization more efficient. People do not need to know how to fly a plane to be able to spot sensible new airline routes. But, only if they know what AI is capable of doing, and what it should never do.

Data 131

Data Software Tools Travel 131

Seth Godin Blog

AUGUST 27, 2017

Anyone who has done the math will tell you that word of mouth is the most efficient way to gain trust, spread the word and grow.   Airline, my two-year-old can't sit in a row by herself, and the agent on the phone said you'd work it so we could sit together! It only takes a moment to destroy. I don't care. It's not my fault.

Airlines 55

Airlines Course Efficiency Operations 55

Harvard Business

JUNE 21, 2016

And, crucially, the DOJ did not see benefits to the concentration — no countervailing pro-competitive or efficiency effects that might have tilted the balance in favor of approval. This would reduce options for customers (huge oil companies themselves) and may reduce innovation, they reasoned. Open and shut case they said.

Guidelines 99

Guidelines Airlines Industry Company 99

Harvard Business

OCTOBER 9, 2017

Some companies use this software for process innovation; others develop new products; others seek efficiencies and cost savings. The company’s customers – airlines – found this frustrating because sometimes planes land late and need to take off early. The inspection process typically took eight hours.

Data 71

Data Airlines System Sales 71

The Crazy Lives of Consultants

NOVEMBER 7, 2018

Although all airlines suck, you still have to pick one. And these lines tended to spill out across the terminal, blocking annoying-electric-carts and business-people-with-somewhere-to-go with equal efficiency. So I picked United. I fly a lot so they pretend to treat me well (as long as it doesn't cost them anything).

Airlines 55

Airlines Groups System Efficiency 55

Harvard Business

DECEMBER 13, 2016

Senior leaders gathered employees together at a series of town hall events where the CEO asked them to focus on two operational priorities: efficiency (reducing delivery times) and customer satisfaction (ensuring customers had a good experience). What about efficiency? One employee, Mary, got the message. But then she froze.

How To 70

How To Operations Efficiency Banking 70

Harvard Business

JUNE 2, 2016

Suppose you owned an airline and ordered an engine from Rolls-Royce or GE. The result, or outcome, is that farmers can manage their operations more efficiently and increase crop yields. What are you really looking for? A piece of machinery to meet a product need? Insight Center. Operations in a Connected World. Sponsored by Accenture.

Productivity 70

Productivity Company Engineering Sales 70

Harvard Business

DECEMBER 4, 2017

And that’s not just social media accounts; it’s bank accounts, retailer gift card accounts with cash and credit cards attached, airline loyalty accounts with years of accumulated frequent flyer points, and other accounts with real value. This statistic is alarming, but in fact it significantly understates the scope of the threat.

Data 108

Data ROI System Education 108

Harvard Business

MAY 6, 2016

This is stunning efficiency. You can complain to an airline on Twitter about a flight delay but you have to go through a song and dance to see if the person at the other end can help. I didn’t have to sit and wait for a reply because I received notifications. This is the second big feature of Messenger. It works like Messenger.

Enterprise 70

Enterprise Efficiency Airlines Media 70

Harvard Business

OCTOBER 18, 2016

Support investments are those that improve business efficiency and management effectiveness but, in themselves, do not sustain the business or provide any competitive advantage. They are about achieving cost reduction and efficiency improvements through automation or meeting government requirements.

Tools 70

Tools Operations System Software 70

Harvard Business

APRIL 20, 2016

Software doesn’t simply make existing products smarter or existing processes more efficient; it enables new models of delivery, engagement, and innovation that are far more productive and informative than the old. Intent to return has improved substantially even as Disney is able to accommodate an additional 5,000 daily visitors.

Software 70

Software Company Intellectual Property Airlines 70

Harvard Business

MARCH 8, 2018

Like banks, airlines, and retailers, health care providers will need to offer an easy, digital front-end experience to their customers. Improved access is another potential benefit, as telehealth tools can free up time for providers to see new and more complex patients in-person by efficiently moving more routine visits out of the office.

Retail 71

Retail Strategy Strategy Strategy& 71

Seth Godin Blog

APRIL 26, 2014

It’s entirely possible to create buildings or signs or products that are brutally efficient, where no effort is put into grace or style or beauty. You may have noticed while traveling on airlines like American that many of the employees you encounter act as though they’re trapped. A variation on kindness is design.

Airlines 55

Airlines Efficiency Construction Travel 55

Seth Godin Blog

AUGUST 27, 2017

Anyone who has done the math will tell you that word of mouth is the most efficient way to gain trust, spread the word and grow.   Airline, my two-year-old can't sit in a row by herself, and the agent on the phone said you'd work it so we could sit together! It only takes a moment to destroy. I don't care. It's not my fault.

Airlines 42

Airlines Course Efficiency Operations 42

Harvard Business

JUNE 26, 2017

Ask people how to develop a good corporate culture, and most of them will immediately suggest offering generous employee benefits, like they do at Starbucks, or letting people dress casually, as Southwest Airlines does. If your culture and brand are mismatched, you can end up with happy, productive employees who produce the wrong results.

Culture 71

Culture Company Cash Flow Operations 71

Seth Godin Blog

DECEMBER 23, 2019

Forty years ago, passengers didn’t know which airline flew where and when. And forty years ago, airlines had no easy way to find out who wanted to fly somewhere. So paying 10% of their revenue to a human who will use a terminal instead of the passenger using a computer hardly makes sense for the airline.

Travel 32

Travel Airlines Fashion Efficiency 32

Harvard Business

SEPTEMBER 23, 2016

Former Walmart.com CEO Carter Cast recalled to me, “Back in the early 2000s there were many things we wanted to accomplish with our online business but had a hard time doing because of the perception that we’d interfere with the well-oiled efficiency of the physical stores. Power by the hour aligns customers and suppliers.

Metrics 70

Metrics Retail Sales Automotive 70

Harvard Business

SEPTEMBER 15, 2017

How could a well-trained crew flying a modern airliner so abruptly lose control of their aircraft during a routine flight? Following the AF447 disaster, the FAA urged airlines to encourage more hand-flying to prevent the erosion of basic piloting skills and this points to one avenue that others might follow.

Airlines 72

Airlines System Data Examples 72

Harvard Business

JUNE 13, 2017

Using systems engineering, we can integrate technologies and build hospitals and clinics that ensure consistently safe, high-quality, and efficient care. We don’t expect airlines to build their own planes. They buy them from experienced system integrators such as Boeing or Airbus.

Data 71

Data System Wireless Productivity 71

Harvard Business

DECEMBER 28, 2017

The efficiencies of online business have continued to fell the old giants of retailing. The remix of this sector, too, started early on, with automotive and airline mergers in the late 1990s and then again around the great recession. Yes, the mighty tech gods are fighting for control of the machines that run our world. How we move.

Healthcare 70

Healthcare Automotive Chemicals Retail 70

Harvard Business

OCTOBER 31, 2016

These capabilities transcend a simple mastery of sales fundamentals and require proficiency in things like logistics efficiency, value-added services, and regulatory compliance. The second is the use of a status-based incentive program for distributors, with different tiers of benefits and consequences based on clearly published criteria.

Sales 70

Sales Marketing Survey Finance 70

Harvard Business

JUNE 12, 2018

One novel use of this location-based data is KLM Royal Dutch Airlines’ surprise campaign , where the company identified passengers who checked into its flights on Foursquare and tweeted about waiting to board. Finally, the simultaneous optimization of trust and relevance is an inherently difficult balancing act.

Data 71

Data Media Guidelines Travel 71

Seth Godin Blog

OCTOBER 13, 2013

The airlines stumbled, started playing with both service and scarcity, and unravelled the myth. The rich guy who gives $20 million to a university isn''t doing it because the school is likely to spend his money in the most efficient way. We''re also seeing luxury goods being purchased by people not ordinarily thought of as wealthy.

B2B 53

B2B Airlines McKinsey Travel 53