Remove Airlines Remove Efficiency Remove Enterprise
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The Barriers to Recruiting and Employing Digital Talent

Harvard Business

But it’s particularly difficult for large, traditional firms , especially those which operate in consolidated, non-growth industries (think pulp and paper, steel, airlines) and which are often located away from the metropolitan areas where data scientists live. There were no processes in place to share the learning.

Talent 119
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The Real Power of Platforms Is Helping People Self-Organize

Harvard Business

Uber has shown how you can actually empower many thousands of people to self-organize to tackle a task (shuffling people to their destination in this case) without the preplanning that is the norm in traditional enterprises. Airline operations are a huge optimization challenge. How does Uber handle the holiday crunch?

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Why Facebook Messenger Is a Big Deal for Customer Service

Harvard Business

For Messenger to show up as an option, so soon after launch, shows Facebook’s reach inside large organizations; in other words, it’s the secret sauce of enterprise software combined with the ubiquity of mobile devices. This is stunning efficiency. Here’s my interaction with Rogers (with private bits blurred out).

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You Can’t Secure 100% of Your Data 100% of the Time

Harvard Business

And that’s not just social media accounts; it’s bank accounts, retailer gift card accounts with cash and credit cards attached, airline loyalty accounts with years of accumulated frequent flyer points, and other accounts with real value. This statistic is alarming, but in fact it significantly understates the scope of the threat.

Data 111
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Don’t Be Tyrannized by Old Metrics

Harvard Business

Former Walmart.com CEO Carter Cast recalled to me, “Back in the early 2000s there were many things we wanted to accomplish with our online business but had a hard time doing because of the perception that we’d interfere with the well-oiled efficiency of the physical stores. Power by the hour aligns customers and suppliers.

Metrics 70
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An Agenda for the Future of Global Business

Harvard Business

This action will entail making unfamiliar and uncomfortable choices, including balancing short-term returns with supporting economic and societal progress to strengthen enterprises for the long term. The agenda goes far beyond political activism; it attacks root causes by committing to sustaining an inclusive model of economic growth.

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How Winning Organizations Last 100 Years

Harvard Business

Most businesses focus on serving customers, owning resources, being efficient and growing — but the Centennials don’t. And finally, rather than trying to be efficient, by putting similar people together, they make them walk around and work on different projects, to create movement and bumps. Disruptive experts.

Study 132