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The title of Art Smalley’s new book, Four Types of Problems , is misleading. In that regards, it’s an excellent reference book that belongs on every bookshelf. Identifying the root causes of a problem that prevent something from operating as it should. Innovation that seeks to fundamentally change how something operates.
Epicflow serves companies running multiple complex projects with a shared resource pool operating in the following industries: aerospace and defense, automotive, telecommunications, software development, telecommunications, healthcare as well as government institutions. It has AI-powered functionality for automation and forecasting.
Today I'm talking with Lee Cockerell, the former Executive Vice President of Operations for Walt Disney resort and currently a consultant, author, and speaker. In this episode, you'll hear: How Lee evolved as a leader by shedding defensiveness and operating in trust. Why you need to create a system to be a person of your word.
Next, sanity check your range of rates by researching common salaries in your field, asking an AI tool, or asking other solopreneurs what they charge. No matter how you set your rate, you must have absolute confidence when you quote it!
If you want to submit a review on a book you’ve been reading, we’d love to hear from you! This is not just your normal business book about a company. This is a book about Starbucks, a company that has managed in the short time of its existence to change cultural and societal norms, and make a $5 cup of coffee normal.
Today, we continue our series of book reviews with a look at Beyond the E-Myth, the latest in a long line of great books by Michael Gerber (a marketing genius who has built a world-wide web of products and services to help small businesses grow). Gerber begins by laying out a few basic concepts that guide the rest of the book.
Our awesome intern Nate is here to bring you his unbiased review of a very unique book: People over Profit , authored by Dale Partridge. In the world Partridge inhabits, systems touching everything from healthcare to automotive production to fast food are inefficient, and worse, operating at the expense of the people who make them run. .
Business Operations : Virtual assistants scheduling meetings, automating reminders, and handling repetitive tasks seamlessly. Optimize : Regularly review and refine the impact of AI on your operations. Get your copy of my latest new books available now on my Amazon’s author page. A standout example is Netflix.
A modern consultant is a professional that can work in dynamic industries, operate within multiple types of consulting organizations (e.g., niche, large traditional), and has experience as both an operating manager and an advisor. For more info on the engagement management topic, readers may consider reading my post at [link].
Its main purpose is to ensure the seamless operational performance of engineering companies, including managing engineering teams, strategic planning, solving engineering problems, overseeing engineering projects’ completion, and ensuring that the goals of an engineering organization are met.
Mascot Books is one of the hundreds of thousands of companies to have recently experienced this first-hand, when a malicious attempt was made to fraud their clients into paying invoices that appeared to be sent from Mascot, but weren’t. Learn more about Mascot’s Books and their brilliant work here.
Which leads to our second point — although what you learn will be on a smaller scale than what the Fortune 500 would do (you’ll use less data, involve fewer people, and have much less at stake), you will start developing the ability to see what really matters (and what doesn’t) to the CEO of a company — profits, operations, etc.
Today’s episode, I’m bringing on leadership consultant, keynote speaker and author of the book Manage Like a Mother: Leadership Lessons Drawn from the Wisdom of Mom, Valerie Cockerell. On the show Valerie and I chat about her background growing up in France and how she became an operational leader and leadership trainer at Disney.
And its transforming how businesses operate. These models are trained on massive datasets comprising books, articles, websites, and other textual sources. From summarizing lengthy documents to drafting emails and generating reports, LLMs can reduce operating costs by streamlining workflows and reducing manual effort.
Today, I'm chatting with one of my favorite executives of all time, Jim MacPhee, recently retired Chief Operating Officer and self-proclaimed Experience Steward for Walt Disney World Parks and Resorts. He is also the author of the newly released book Engage, Inspire, Lead. You will not want to miss this episode. Jim MacPhee [link].
But when it comes to internal operations at least, disruption is often both bad for business and for employees, because it causes unevenness in work. Leaders won’t get an accurate picture of how the processes are operating. If something is “disruptive,” then it must by definition be good.
You can book a call with me to make this happen at www.betsyjordyn.com/schedule. To chat about what's going on and to see if coaching is the right avenue for you, book a call here: [link] Connect on LinkedIn: [link] Lori Smith: For over 20 years, Lori has worked in complex, matrix organizations. Are you at risk?
His book, Influence: The psychology of persuasion , remains a best seller 40 years after it was first published, in 1984. In his book, he outlined the six principles of influence he had identified through his scientific research and his work with corporate clients. In 2021, he updated the book to include a new, seventh principle.
in operations or product management). If you haven’t read The Lean Startup by Eric Ries , dovetail the concepts of cohort measurements and startup accounting in that book with the stuff you probably learned in consulting. Often in traditional consulting, one has been trained to put in lot of processes in place for mature companies.
One of us, Luke, is so enthusiastic about CARVER that he cowrote a book on it.). Beginning with Criticality, they might ask, “How critical is the oil pipeline in Abuja, Nigeria, to the company’s overall operations?” The CSO would rank Criticality like this: 5 – Loss of the pipeline would stop operations.
But when it comes to internal operations at least, disruption is often both bad for business and for employees, because it causes unevenness in work. The former president of Wiremold, Art Byrne, explains in his book The Lean Turnaround that he eliminated volume discounts and incentives for sales to book the largest possible orders.
return on sales, return on assets, and market-to-book ratio) can be directly attributed to the decisions and strategies implemented by the CEO. By setting the tone at the top, the CEO establishes the core values, behaviors, and performance expectations that guide decision-making and operational priorities. Are CEOs worth it?
When I was an organizational development consultant for Disney, I worked with the Imagineers and Operators. The Operators viewed Imagineers as people who had their heads in the sky, and Imagineers viewed Operators as so focused on day to day that they couldn't see the big picture. Book a free strategy call with Jen!
Fourth, protect your success by putting standard operating procedures in place and making them work for you. Every Credible Person is the Author of a Book. He took that advice to heart, and the impact of that decision on his business has been incredible — even though he likens writing a book to passing a kidney stone.
Think of AI like a calculator for business operations. Process Optimization AI can identify bottlenecks and inefficiencies in your workflows, helping you streamline operations. Get your copy of my latest new books available now on my Amazon’s author page. Let’s create a future-proof strategy together.
There will be some players that will be way more agile than others and able to capitalize on both important behavioral implications and operational tactics. However, there will also be those that look at this as an opportunity. But this discussion isn’t limited to Secure Act 2.0…. Anchoring is a powerful force that inhibits change.
Book a time with me to clarify your brand position and operate in your unique strengths, just like Jared. Related Blog, Video or Podcast Episode: Amplify Your Brand Image by Writing Books with Roberta Matuson (Ep22). Take time to reflect and trust your gut. Discard what doesn't fit who you are or your business.
Visual data are always shown on a 2D flat screen, on displays that force health care providers to look away from the patient, and even away from their own hands while operating. This is especially true for procedures done outside an operating room. Because everyone has pre-operative imaging, the procedures are generally well-planned.
But when it comes to internal operations at least, disruption is often both bad for business and for employees, because it causes unevenness in work. Last week , I wrote about how kaizen events can disrupt daily operations and overburden employees. If something is “disruptive,” then it must by definition be good.
On March 25 mighty Uber bowed out of Southeast Asia by selling its operation in several countries to local rival Grab. In 2016 the company sold its China operation to Didi Chuxing because of the fierce competitiveness of the local player. A year later, Uber admitted defeat in another region, selling its operation in Russia to Yandex.
” This is not just a tech milestone—it’s a harbinger of a seismic shift in how businesses operate, innovate, and grow. For example: Are you ready to integrate AI agents into your operations to cut costs and boost productivity and revenues? Do you have a strategy to align with AI systems for seamless collaboration?
Streamline your systems: If you’re feeling overwhelmed, it might be time to invest in systems and tools that can simplify your marketing, client delivery, and operations. Let that guide your decisions about your business structure, clients, and services. Platforms like Kajabi can be a game-changer for managing everything in one place.
Notice any organization's three big numbers: Revenue, all the operating expenses, and net earnings. However, they do not specifically affect operating expenses, interest, or taxes, other key components of the P&L statement. That's the idea behind expenses, especially operating expenses. Want to decrease operating expenses?
Making matters more challenging, these shifts are happening across practically every retail category – books, entertainment, housewares, clothing, food, financial services, and even energy. By incorporating these disruptors into its own operations, a retailer can more easily pose challenging questions and embrace change more quickly.
Second, the stock price increase is larger for companies operating in industries where the natural environment is financially material to the firms’ operations. increase in long-term value, measured by the ratio of the firm’s market value to the book value of its assets. percentage points. percentage points.
As we approach the year-end, I wanted to share some thoughts from my book, The Consulting Apprenticeship: 40 Jump-Ideas for You and Your Business. It is a technique that I’ve seen a number of operating companies and management consulting firms use effectively.
On their own merits, worker-owned businesses can show policy makers, investors, managers, and advisers that companies with democratic ownership values and structures are operated with the same profit motivation as other companies. At the same time, legislative and community programs designed to support worker ownership should be expanded.
Because I realise that without a guide book or road map for start-up consultants, getting your foot in the door with government organisations can seem impossible. Make sure your proposal demonstrates clear understanding of the client’s operating environment. In other words, you understand their operating environment.
Theodore Kinni argues in Strategy + Business that leaders must practice management by walking around (MBWA), a concept popularized by Tom Peters and Bob Waterman in their seminal book, In Search of Excellence. As a result, leaders won’t get an accurate picture of how the processes are operating. Good luck with that.
Book a call with me at www.betsyjordyn.com/schedule, and let's chat about your project. Back to the Basics in Leadership and Life with former EVP of Operations for the Walt Disney World Resort Lee Cockerell. Connect on LinkedIn: Betsy Jordyn [link]. Vern Schellenger [link]. What Is A Brand And Why Do You Need One?
I had taken one step toward this two years ago, when I named one partner president and another chief operating officer. But in recent years, as I’ve become more involved in business development, client relationships, and managing the complexities of operating our company, I have had less time for researching new investment ideas.
Organizational Development Book. There are a number of ways to do this, as I outline in my new book Alive at Work. In the huddle, employees asked Jungkiu if they could open and close the same times as the mall’s operating hours (rather than the typical branch operating hours). Adapted from. Alive at Work.
We spoke about the challenges that businesses face when they stop growing, which is the subject of my first book, " On the Brink: A Fresh Lens to Take Your Business to New Heights , " that shares seven case studies of clients who had gotten stuck or stalled. As we spoke, I realized that we can always learn new things in new ways.
Often people will point out that many of these companies have run into trouble since he wrote the book. Similarly, one of the primary drivers of GE’s fall from grace was the reckless pursuit of profits from its financing operations. Healthy companies pursue profit relentlessly, but only as a means to an end, not the end itself.
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