Consulting Matters

SEPTEMBER 30, 2020

I asked my partner Jen Hamilton - our community Chief Operating Officer to be my guest today and share all the deets on the what you'll need and how much it all costs so that you can plan in advance for both the startup and ongoing costs. Basically, this is where the lifeblood of your business is because these are where sales happen.

Consulting 296

Consulting How To Insurance Insurance 296

Markovitz Consulting

JANUARY 7, 2019

But when it comes to internal operations at least, disruption is often both bad for business and for employees, because it causes unevenness in work. Leaders won’t get an accurate picture of how the processes are operating. Next week: sales incentives and volume discounts.

Operations 160

Operations Retail Resources Productivity 160

Steve Shu Consulting

JULY 4, 2017

One often needs to do the same thing in startups in terms of measuring sales processes and figuring out what is working and not working (e.g., in operations or product management). Often in traditional consulting, one has been trained to put in lot of processes in place for mature companies.

Consulting 150

Consulting Management Sales Operations 150

Consulting Matters

OCTOBER 10, 2024

Set Up Marketing, Sales, and Client Delivery for Efficiency Time is your most valuable asset, especially when you’re a parent. That’s why it’s so important to set up your marketing, sales, and client delivery systems to work for you, not against you. Efficiency is the name of the game here. Ready to make it happen?

Consulting 156

Consulting How To System Efficiency 156

LSA Global

DECEMBER 2, 2024

return on sales, return on assets, and market-to-book ratio) can be directly attributed to the decisions and strategies implemented by the CEO. By setting the tone at the top, the CEO establishes the core values, behaviors, and performance expectations that guide decision-making and operational priorities. Are CEOs worth it?

Strategy 69

Strategy Strategy Strategy& Leadership 69

Markovitz Consulting

JANUARY 21, 2019

But when it comes to internal operations at least, disruption is often both bad for business and for employees, because it causes unevenness in work. Last week , I wrote about how sales incentives cause salespeople to stuff the company’s distribution channels with inventory far in excess of consumer demand.

Finance 145

Finance Financial Meeting Examples 145

MishTalk

OCTOBER 30, 2014

In other words, there may be more to the recent flash-crash than just one weak retail sales datum a deeper malaise surrounding weak profits may be driving events. Is Your Favorite Company Cooking the Books? In addition to his own excellent analysis, Albert linked to Montier''s C-Score: Are your favourite stocks cooking the books?

Company 70

Company Cash Flow Sales Report 70

Consulting Matters

JANUARY 23, 2020

As author Caroline Turner states in her book Difference Works: Improving Retention, Productivity and Profitability Through inclusion , “ I lacked the passion to keep it up.” Yet we are not there because we are still operating in corporate cultures that are aligned towards how man think and operate vs. how women are wired.

Operations 218

Operations Travel Chemicals System 218

Tom Spencer

APRIL 17, 2014

The profitability framework can help executives, consultants and entrepreneurs to diagnose and respond to falling prices, declining sales volume, or rising costs. Revenue can come from various sources including advertising and product sales, but is normally thought of as being a function of price per unit and units sold.

Sales 104

Sales Balance Sheet Examples Productivity 104

Chad Barr

FEBRUARY 5, 2025

Think of AI like a calculator for business operations. This allows you to personalize marketing, sales, and service interactions at scale. Process Optimization AI can identify bottlenecks and inefficiencies in your workflows, helping you streamline operations. Let’s create a future-proof strategy together.

Tools 52

Tools Data Ethics Metrics 52

Harvard Business

JUNE 14, 2017

One gigabyte can hold the contents of enough books to cover a 30-foot-long shelf. And yet front-line employees are still often left operating with data that’s “too little, too late.” The company used to focus on aggressive sales goals — specifically, generating 200,000 new credit card customers per month.

Data 126

Data Banking Sales Accenture 126

Harvard Business

AUGUST 30, 2018

They reached out to us because we wrote a book describing how these performance outcomes would be improved with an operating model that increases motivation.). Prior to this pilot, the operating model of the stores was focused on creating emotional and economic pressure to drive performance. Focus on Learning, Not Pressure.

How To 131

How To Retail Productivity Sales 131

Asamby Consulting

JANUARY 13, 2022

Why you need a COO or Operations Manager. Either their operations have grown quite a bit or they are in the midst of growing. Many founders and CEOs ask us this question: Do I need an operations manager? But there are a few questions: Why is it necessary to hire an operations person? We answer with a resounding yes.

Operations 52

Operations Management Methodologies Report 52

Tom Spencer

MARCH 8, 2024

From entrepreneurs putting a new product on the market to executives at a public company revamping a product line, effective pricing is a key pillar of any successful sales and marketing strategy. This is achieved by striking a balance between setting prices that attract customers while maximizing profitability from sales.

Productivity 158

Productivity Sales Strategy Strategy& 158

Harvard Business

JULY 26, 2018

On March 25 mighty Uber bowed out of Southeast Asia by selling its operation in several countries to local rival Grab. Three months after the sale, in June 2018, Toyota decided to pour $1 billion into Grab, in a bid to expand other offerings in the region including food delivery and electronic payments.

Recruitment 125

Recruitment Recruiting Transportation Advertising 125

Management Consulted

DECEMBER 11, 2013

Capgemini Consulting has an executive committee with a CEO, Xavier Hochet, and a Deputy CEO, Ken Toombs, who also doubles is the Global Sales Officer and CEO of Capgemini Consulting North America. Reading: Capgemini Consulting Books. The board committees have no decision-making authority. Industries. Office Locations.

Capgemini 192

Capgemini Interviews Consulting Accenture 192

Harvard Business

SEPTEMBER 28, 2018

Instead, we bring people into different contexts — removed from typical day-to-day company operations — that can serve as a metaphor for what customers experience and therefore jolt employees into a more empathetic stance. If her dream destination is to get home to Kansas, then Dorothy has to book it like a cruise.

Energy 130

Energy Exercises Groups Meeting 130

MishTalk

JULY 30, 2013

Recommended Books. Retail Sales Rise in Germany and France, Decline in Italy; Margin Squeeze in Germany and France. Italy: Sharpest drop in retail sales since April. In Italy, Markit reports Sharpest drop in retail sales since April. Rate of decline in retail sales accelerates for second straight month. Key points.

Retail 68

Retail Sales Real Estate Financial 68

Rick Conlow

NOVEMBER 29, 2019

To be the best you can be in customer service, sales, leadership, sports, or any other endeavor, you need to change, too. Sometimes that change means operating on yourself! Begin operating on your own situation by simply counting the how many times the letter f appears. Read a new book in your field every month.

Exercises 125

Exercises Film eBook How To 125

Harvard Business

NOVEMBER 15, 2017

Making matters more challenging, these shifts are happening across practically every retail category – books, entertainment, housewares, clothing, food, financial services, and even energy. By incorporating these disruptors into its own operations, a retailer can more easily pose challenging questions and embrace change more quickly.

Retail 128

Retail Operations Productivity Industry 128

Tom Spencer

OCTOBER 8, 2013

The four alternative growth strategies are: Market Penetration: a strategy to increase sales without departing from the original product-market strategy. This involves increasing sales to existing customers and finding new customers for existing products. The Four Growth Alternatives. the firm has a strong R&D team.

Productivity 113

Productivity Transportation Development Marketing 113

Harvard Business

NOVEMBER 1, 2018

You can’t read about this in a book — you simply have to experience the work to appreciate it. Poor data is the norm — fouling operations, adding cost, and breeding mistrust in analytics. To help illustrate this, consider “umbrella sales.” rain) or decrease sales (e.g., explanatory) variable.

Data 132

Data Analysis Sales Exercises 132

Tom Spencer

DECEMBER 7, 2013

Cialdini gives an example of a beef wholesaler who was able to increase her sales of beef by telling customers that there would be a shortage of beef in a few months time. Cialdini provides an example of a telephone receptionist whose job was to take restaurant bookings. The number of calls went through the roof.

Operations 94

Operations Examples Consulting Sales 94

Harvard Business

AUGUST 7, 2018

I had taken one step toward this two years ago, when I named one partner president and another chief operating officer. Most firms have a suite of core products that make up much of their sales and profits. I reassigned some of my operating functions to my younger partners, who need to master them before I leave.

Media 118

Media Operations Research Development 118

Consulting Success

JANUARY 15, 2018

This Silicon Valley-based previous electrical engineer with a passion for theater studied at Carnegie Mellon, then started his career in product marketing and sales before becoming a VP General Manager. Additionally, because Stuart is fully booked, he has had to figure out ways to scale his business if he’s not willing to hire on employees.

Marketing 202

Marketing Consulting How To Culture 202

Harvard Business

MARCH 22, 2017

Brocade, a data and network solutions provider, created a “customer first” program by identifying their top 200 customers, who account for 80% of their sales. Like many retailers, Macy’s has traditionally spent 85% of its marketing budget on driving sales. These members are 2.6 The results?

Marketing 134

Marketing Agile Fashion Sales 134

Management Consulted

JULY 17, 2016

You need to demonstrate an understanding of which operating costs are going to be increased for the new initiative, any costs to the client for launching the new initiative, and maybe even calculate the payback period to demonstrate the true impact on the business. The basic question here is, “why have sales gone down?”

Case Interview 100

Case Interview Interviews Insurance Insurance 100

Management Consulted

JULY 17, 2016

You need to demonstrate an understanding of which operating costs are going to be increased for the new initiative, any costs to the client for launching the new initiative, and maybe even calculate the payback period to demonstrate the true impact on the business. The basic question here is, “why have sales gone down?”

Case Interview 100

Case Interview Interviews Insurance Insurance 100

Tsavo Neal

JULY 20, 2017

Podcasts make amazing listening material for commutes, travel, and listening for when you don’t feel like taking out a book. We discuss what actually works in generating business, from writing books to organizing events to old-fashioned relationship building. Sales for Nerds by Reuben Shwartz. 7 days a week.

Consulting 113

Consulting Interviews Sales Travel 113

Tom Spencer

MAY 31, 2012

Bain operates in 47 offices across 30 countries. In Ausralia, Bain operates out of Sydney, Melbourne and Perth. Founded in 1963 by Bruce Henderson, BCG operates in more than 75 offices worldwide. In Australia, BCG operates out of Sydney, Canberra, Melbourne and Perth. McKinsey operates in 98 locations worldwide.

Oliver Wyman 122

Oliver Wyman Strategy Strategy Strategy& 122

CaseInterview.com

DECEMBER 20, 2020

In the book The Checklist Manifesto by surgeon Atul Gawande (one of my favorite books on building scalable operations), the author discusses the errors that occur in surgery. The two errors that stick out most in my mind are: Operating on the wrong part of the patient (e.g., and 2) What were our sales yesterday?

Case Interview 105

Case Interview Interviews Resources Policies 105

Tom Spencer

SEPTEMBER 29, 2011

Established in 1989, Accenture operates in more than 120 countries worldwide. Founded in 1983, A&M operates in 38 cities worldwide. Applied Value offers strategy, finance, and operations management services. Kearney operates across 55 locations world wide. Bain operates in 47 offices across 30 countries.

Oliver Wyman 107

Oliver Wyman Strategy Strategy Strategy& 107

Harvard Business

JULY 11, 2018

To focus on businesses that are closer in spirit to the prototypical high-tech startup, we used a variety of indicators: whether the firm was granted a patent, received VC investment, or operated in an industry that employs a high fraction of STEM workers. Among the top 0.1% These prominent founders may not have peaked when very young.

Research 134

Research Biotechnology Industry Media 134

Harvard Business

JUNE 10, 2016

The trend is heating up the sales field as well, enabling entirely new ways of selling. For example, AI applications can take over the time-consuming tasks of initiating contact with a sales lead and then qualifying, following up, and sustaining the lead. Operations in a Connected World. Insight Center. Sponsored by Accenture.

Development 70

Development Sales Accenture McKinsey 70

Harvard Business

MARCH 21, 2017

” In Amazon’s growing brick-and-mortar bookstores, Prime members can buy books for discounted prices, while others have to pay the cover price. With approximately 160 million items for sale, Amazon has become the go-to outlet for anything. ” Walmart can’t compete with this value proposition, at least not yet.

Strategy 131

Strategy Strategy Strategy& Retail 131

CaseInterview.com

APRIL 8, 2020

(This is the topic of my book Extreme Revenue Growth.). If you have a surge in qualified leads but aren’t closing them, you know the constraint in the overall system lies in the sales team. There’s a growing concern around having enough medical staff available who know how to operate a ventilator.

System 111

System Education Operations Training 111

Tom Spencer

MARCH 18, 2013

Just like a regular business, but with one key difference; a social enterprise operates for social, environmental or cultural purposes rather than with a view to profit. On the revenue side, insufficient focus on marketing can lead to weak sales growth. Definitions. Helpful Links. Sustainable Social Enterprise. in Business Strategy.

Enterprise 99

Enterprise Consulting Case Interview Engineering 99