Harvard Business

SEPTEMBER 19, 2023

Covid-19 was the death knell for traditional hierarchical command-and-control operations management. In its place a new model has emerged that’s far better equipped to deal with today’s disruptive, volatile, and unpredictable environment. This model is built on four pillars — trust, talent, transparency, and technology.

Operations 254

Operations Management Talent Examples 254

Harvard Business

SEPTEMBER 13, 2023

Especially in high-hazard industries, there’s nothing more central to your firm’s operations than worker safety. It identifies numerous best practices that any industry or firm can apply to reduce injury rates and improve worker safety, so that employees and your company can thrive.

Operations 249

Operations Construction Industry Company 249

Harvard Business

NOVEMBER 15, 2024

Companies operating in Latin America and the Caribbean are facing a dynamic and increasingly complex political landscape. They can no longer rely on alliances with national government leaders in power or costly arbitration when things go awry. Instead, they need better strategies to manage risk.

Operations 200

Operations Government Media Strategy 200

Harvard Business

DECEMBER 19, 2024

The companies that succeed with AI arent necessarily those with the most advanced models or the largest data sets theyre the ones that bring together diverse expertise to make the smartest decisions.

Finance 195

Finance Engineering Operations Data 195

Epicflow

JULY 5, 2024

Integrations This capability will be useful if a company has already implemented a project management tool. As a result, a company can ensure the staffing of their projects with the required resources. Without tools, obtaining and managing this data is a real challenge, especially for companies running multiple projects.

Tools 253

Tools Software Resources Efficiency 253

Harvard Business

DECEMBER 8, 2023

GE is well known as an “academy company” — a talent incubator that exports effective leaders to other organizations and even industries.

Company 252

Company Talent Survey Interviews 252

Harvard Business

SEPTEMBER 12, 2023

How to scale a technology company with a mission to improve patient outcomes in surgical procedures.

Operations 233

Operations Company How To Organizational Development 233

Harvard Business

JUNE 23, 2023

Companies are integrating AI into their operations so quickly that job losses are likely to mount before the gains arrive. Adopting a bias for boldness and a startup mentality will help companies find the agility to make the most of this moment, and protect jobs as a result.

Company 254

Company Agile Operations 254

Harvard Business

AUGUST 5, 2024

To address this problem, companies need to develop a contextual global AI ethics model that prioritizes collaboration with local teams and stakeholders and devolves decision-making authority to those local teams. This is particularly necessary if their operations span several geographies.

Ethics 247

Ethics Company Culture Operations 247

Harvard Business

FEBRUARY 12, 2024

Public company boards are typically focused on oversight, supporting the management team while keeping a respectful distance from day-to-day operations. In contrast, boards of companies owned by private equity tend to be much more hands-on.

Company 242

Company Operations Culture Strategy 242

Harvard Business

SEPTEMBER 6, 2024

Current climate reporting focuses primarily on reducing carbon emissions within companies’ direct operations and value chains, often overlooking the broader impact businesses can have on society.

Company 230

Company Guidelines Report Policies 230

Clarity Consultants

JANUARY 5, 2022

Today, companies are facing a slew of new challenges. Many companies rapidly embraced remote work in response to the pandemic, a strategy that wasn’t inherently part of their workplaces before COVID-19. Often, the biggest key is to continuously assess your workforce and company goals. Contact us today.

Training 299

Training Training Leadership Company 299

Harvard Business

MARCH 26, 2024

But companies rarely use this same approach in the execution of their own growth strategy. The same due diligence skills and tools can be found in most large companies, but they are usually siloed in the corporate development team — the folks who handle M&A, who rarely have a chance to apply their expertise to a company’s ongoing operations.

Company 241

Company Tools Operations Strategy 241

Harvard Business

MAY 20, 2024

In 2022, Pierre-Etienne Bindschedler, the company’s president and third-generation owner, committed to reporting the carbon footprint of each product on every customer invoice, and to help customers reduce the embedded GHG emissions in the products they purchased.

Company 234

Company Analysis Data Operations 234

Harvard Business

MARCH 8, 2024

Companies like Costco, Salesforce, Amazon, and Patagonia demonstrate the power of understanding and capitalizing on unique market differentiators. Strategic clarity is more than operational proficiency; it’s about deeply recognizing a company’s distinctive strengths and aligning every operation with this core identity.

Company 240

Company Ethics Operations Talent 240

Harvard Business

NOVEMBER 19, 2024

Three operational differences that allow them to make the most of the technology.

Company 230

Company Operations Retail Industry 230

Harvard Business

JULY 29, 2024

In any other election cycle, the predictable increase and decrease in uncertainty offers shrewd managers unique opportunities for operating, investment, and financing decisions. The authors explain why and outline several considerations for company leaders planning their investment decisions. In the U.S.,

Company 218

Company Finance Policies Operations 218

Harvard Business

JULY 4, 2024

These strategies not only reduce AI’s environmental footprint but also enhance operational efficiency and cost-effectiveness, balancing innovation with sustainability.

Company 252

Company Energy Efficiency Government 252

Harvard Business

DECEMBER 12, 2024

How leaders made business-altering decisions while navigating pressures from social media, employees, customers, politicians, and the stock market.

Company 181

Company Media Marketing Ethics 181

Clarity Consultants

NOVEMBER 4, 2020

When COVID-19 led to widespread shelter-in-place orders, fundamentally altering the business world, many companies shifted their focus away from employee training. Businesses were concerned about staying fundamentally operational and ensuring newly telecommuting employees were able to handle their duties.

Training 229

Training Training Company Operations 229

Harvard Business

OCTOBER 18, 2023

Lack of speed has been troubling companies for decades. Slow-moving companies increasingly will find themselves fighting for relevance or, in some cases, pure survival — and leaders know it. Slow-moving companies increasingly will find themselves fighting for relevance or, in some cases, pure survival — and leaders know it.

Company 250

Company Data Marketing How To 250

Harvard Business

OCTOBER 6, 2023

Managers tend to think about liquidity as a finance issue, but in face the behaviors of the sales and operations team — and how they communicate and work together — can have a direct affect on a company’s cash position.

Cash Flow 249

Cash Flow Marketing Company Finance 249

Harvard Business

MAY 14, 2024

Leaders who are exploring how AI might fit into their business operations must not only navigate a vast and ever-changing landscape of tools, but they must also facilitate a significant cultural shift within their organizations. But research shows that leaders do not fully understand their employees’ use of, and readiness for, AI.

Research 251

Research Company Culture Tools 251

Harvard Business

SEPTEMBER 8, 2023

SMEs do not have the same regulatory pressures that can lead larger companies to measure and mitigate their risks, but they also have fewer buffer resources to resist unexpected shocks. They are one large potential incident away from bankruptcy.

Company 253

Company Management Resources Operations 253

Harvard Business

SEPTEMBER 13, 2024

These individuals — referred to as “SuperTech” leaders — are most likely to be known as chief information officers, but they also have broad responsibility for data and technology functions, and many also have operational responsibilities within the business.

Company 237

Company Data Operations Leadership 237

Epicflow

NOVEMBER 13, 2024

Epicflow serves engineering-driven companies in the following industries: manufacturing, aerospace and defense, automotive, telecommunications, software development, healthcare, and government institutions. Kantata Kantata is a resource and project management tool mostly oriented at companies providing professional services.

Tools 240

Tools Software Resources Healthcare 240

Epicflow

JUNE 21, 2023

Among other things, this can be achieved by improving a company’s operational efficiency. How is it possible to increase operational efficiency in project-based organizations? What Is Operational Efficiency and Why Improve It? Improving operational efficiency means delivering more output with the same or less input.

Efficiency 130

Efficiency Operations How To Resources 130

Harvard Business

JUNE 27, 2024

Even smaller and medium-size enterprises can become more sustainable by finding other companies that need their waste.

Company 225

Company Enterprise Operations Management 225

Tom Spencer

OCTOBER 27, 2023

Business operations teams play a critical role in the success and growth of both big companies and small startups. Let’s explore the role of business operations teams in greater detail for both big companies and small startups.

Operations 88

Operations Company Efficiency Resources 88

Harvard Business

OCTOBER 21, 2022

The ways in which companies can create and capture value have changed profoundly. Most aren’t keeping up.

Company 225

Company Operations Strategy Strategy 225

Harvard Business

SEPTEMBER 17, 2024

But as companies race to automate their customer service operations in recent years, many are inadvertently creating new barriers for deaf and hard of hearing people. The Americans with Disabilities Act (ADA) has served a critical role in advancing accessible and equitable communications for deaf and hard of hearing individuals.

Company 192

Company Engineering Efficiency Operations 192

Harvard Business

JULY 27, 2023

Today’s companies are likely to tout how their work benefits human welfare or “makes the world a better place.” Over five studies, job candidates consistently reported that they worried asking for higher pay from these companies would be seen as greedy or inappropriate.

Research 172

Research Company Financial Operations 172

Harvard Business

JUNE 21, 2024

A study of automation usage in warehouse and logistics companies around the world suggests that blending human labor with robotics leads to greater efficiency than full automation alone. Human-robot collaboration, employed by companies like DHL and CEVA, enhances productivity, reduces worker fatigue, and increases job satisfaction.

Research 237

Research Operations Efficiency System 237

Harvard Business

DECEMBER 7, 2022

The “production as a service” model enables firms to contract with independent factory operators on an as-needed basis.

Company 174

Company Operations Productivity Strategy 174

Consulting Matters

AUGUST 4, 2022

Today I'm talking with Lee Cockerell, the former Executive Vice President of Operations for Walt Disney resort and currently a consultant, author, and speaker. In this episode, you'll hear: How Lee evolved as a leader by shedding defensiveness and operating in trust. Why you need to create a system to be a person of your word.

Operations 156

Operations Leadership Hotels Sports 156

LSA Global

MARCH 10, 2025

Net Promoter Score This global and fast-paced Life Sciences company shifted its growth strategy to meet changing market conditions. Net Promoter Score This global and fast-paced Life Sciences company shifted its growth strategy to meet changing market conditions. Job Value 98.4% Satisfaction 96.4% Job Value 98.4% Satisfaction 96.4%

Leadership 60

Leadership Company Talent Training 60

Harvard Business

SEPTEMBER 22, 2023

Cross-training employees on a variety of tasks can be a powerful tool for improving operations, as well as for attracting and retaining workers. For one thing, when employees are more productive and contribute more, companies can pay them more. Of course, that’s good for the business, but it also makes the job better for workers.

Training 244

Training Training Industry Operations 244