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Measuring the Long-Term Impact of L&D Initiatives on Business Performance

Clarity Consultants

Are you aiming to increase sales, improve customer satisfaction, or boost employee retention? For example, if your goal is to increase sales, your L&D programs might focus on enhancing sales techniques, product knowledge, or customer relationship management skills. Start by clearly defining your business goals.

Metrics 147
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IBM Consulting Interviews: Navigating the IBM GBS Maze

Management Consulted

Recognizing client’s needs for help managing IT operations and resources, IBM Vice President Robert M. Although it started as a tiny group, paling in comparison to the bohemoth revenues of the firm’s hardware sales, this group is now known as IBM Global Services (IGS) which is responsible for 50% of IBM’s revenue globally.

IBM GBS 203
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How a Fast-Growing Startup Built Its Sales Team for Long-Term Success

Harvard Business

It’s common for leaders of sales teams to focus almost exclusively on short-term tactics and current operations while failing to think and act in a way that supports the longer-term needs of their businesses — and it’s hard to fault them. This danger is prevalent in sales. Denver Post/Getty Images.

Sales 71
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How a Fast-Growing Startup Built Its Sales Team for Long-Term Success

Harvard Business

It’s common for leaders of sales teams to focus almost exclusively on short-term tactics and current operations while failing to think and act in a way that supports the longer-term needs of their businesses — and it’s hard to fault them. This danger is prevalent in sales. Denver Post/Getty Images.

Sales 71
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5 Surprising Findings About How People Actually Buy Clothes and Shoes

Harvard Business

Many manufacturers try to answer these questions using point-of-sale data, which often comes filtered by the retailers that gather the information; media coverage, which tends to focus on the new; and previous sales of their products, which reflect the past. Myth: The sales channel doesn’t matter. Insight Center.

Apparel 132
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A Look into Microsoft’s Data-Driven Approach to Improving Sales

Harvard Business

Companies are beginning to utilize their employees’ behavioral data — generally known as people analytics — to better understand and improve their sales operations , with strong results. Microsoft, where we work, is no exception, and B2B sales is one of the areas where we are seeing the most value.

Sales 71
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4 Ways to Develop Practical Business Understanding for Consulting

Management Consulted

Although there are several things, here are 2 key ones: First, you will learn different aspects of the business — everything from product development to sales to customer relations — and have some experience in each area. What will you learn from starting a business that will help you prepare for consulting?