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Using the Right Performance Metrics: Watch out for P&Ls

Kates Kesler

Metrics serve as a powerful motivator and unfortunately, are often perfectly designed to drive sub-optimal results. In team sports, measuring vital, non-point metrics and de-emphasizing individual metrics is not a new concept. For a simple comparison, consider this sports team analogy.

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Customized New Manager Training for Services Organization

LSA Global

The New Manager Training program results were: 97.6% Net Promoter Score This services organization wanted to design and deliver Customized New Manager Training because they are undergoing massive growth and change. Their leaders and managers are being asked to do more through their teams in new and challenging areas.

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The 3 Pillars of an Effective Data Management Strategy: Monitoring, Tracking, and Reporting

Strategic Planning and Management Insights

Our strategic planning services offer guidance on how a strategic planning facilitator can provide support in constructing an effective strategic plan that ensures your strategy is communicated and implemented across your entire organization. Does your organization have a data management strategy but struggle to implement it?

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Manager Action Learning for Services Organization

LSA Global

The New Manager Training program results were: 98% Job Relevance 100% Satisfaction 181% Knowledge Gain 98.1% The New Manager Training program results were: 98% Job Relevance 100% Satisfaction 181% Knowledge Gain 98.1% Do your managers know how to create strategic clarity and commitment with their teams?

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Key Components for Effective Coaching and Feedback from Managers at Work

LSA Global

Effective Coaching and Feedback from Managers at Work Matters Effective coaching and feedback from managers at work nurtures talent, enhances performance, boosts engagement, and fosters continuous growth. Do your leaders and managers know how to build enough trust to truly help others to perform at their peak?

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Managing Risks and Controlling Projects: How Data-Driven Project Management Come in Useful for Multi-Project Environments

Epicflow

This article is inspired by the webinar featuring Epicflow co-founder Jan Willem Tromp and professor Mario Vanhoucke based on his latest book “The Illusion of Control: Project Data, Computer Algorithms and Human Intuition for Project Management and Control”. So, what do you need for an efficient risk analysis? First of all, you need data.

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Don’t Be Tyrannized by Old Metrics

Harvard Business

Many business leaders are fond of the spurious Peter Drucker quote that “you can’t manage what you can’t measure.” While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. But these metrics can become tyrants.

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