Harvard Business

SEPTEMBER 24, 2018

In Grand Rapids, Michigan, for instance, Grid70 houses design, business innovation, and product development teams from a grocery chain, shoe retailer, and consumer goods manufacturer — no coding required. At Grid70, one tenant reported a 30%–40% reduction in product development time after a redesign of their workspace.

Company 128

Company Case Interview Engineering ROI 128

Harvard Business

SEPTEMBER 25, 2018

They spend their days developing new content — videos, photos, blog posts, and podcasts — and engaging their followers. Headquarters has more resources to dedicate to developing best practices for identifying influencers, defining specific methods and goals for influencer collaborations, and tracking ROI.

B2B 124

B2B Education Media B2C 124

1 to 1

JUNE 13, 2024

When all the Venns, funnels, PowerPoints, histograms, flowcharts, and scatter plots are set aside, however, something remarkable becomes evident: While there are two dozen CX ROI metrics to track, companies need only focus on four. The “Four Gold CX ROI Metrics” webinar was the final episode in the three-part series hosted by ECXO.

ROI 32

ROI Metrics Sales Benchmarking 32

Harvard Business

NOVEMBER 7, 2017

In my work analyzing the thinking styles of leaders in organizations, I’ve found that strategy is usually developed by people who have a big-picture orientation, while execution is often done by those with a detail orientation. I consistently see measurement as an afterthought in strategy development.

Strategy 134

Strategy Strategy& Strategy Metrics 134

Harvard Business

JUNE 8, 2018

That “little” privately-held business has grown tremendously since its launch and currently has more than 90 physical retail locations and a highly successful eCommerce business. As we all know, Amazon has the technology to do this, but it’s proprietary and not available to retailers.

Retail 78

Retail Engineering Apparel Data 78

Harvard Business

MARCH 22, 2017

Customers today are not just consumers; they are also creators, developing content and ideas — and encountering challenges — right along with you. Like many retailers, Macy’s has traditionally spent 85% of its marketing budget on driving sales. Each outbound communication is measured individually for immediate ROI.

Marketing 134

Marketing Agile Fashion Sales 134

Harvard Business

APRIL 19, 2016

It may do to physical goods what cloud computing is now doing to digital services; what the PC, internet, and smart mobility have done to personal computing; and what outsourcing did to software development and business processing — take mass distribution and innovation to the next level while realigning the very geography of work and trade.

Intellectual Property 70

Intellectual Property Automotive Analysis Pharmaceuticals 70

Harvard Business

MAY 7, 2018

How exactly are they doing that, and thereby realizing further gains in ROI? When companies get more proficient in timing their marketing activities, they often realize another benefit: freed-up time for brand building, creative development and data mining. ” What Marketing Leaders Do Differently.

Marketing 71

Marketing Bain Advertising Data 71

1 to 1

AUGUST 18, 2021

At the 2020 National Retail Federation , on the eve of the pandemic, our writers noted that the future of retail was about removing barriers. Among so much change this much remains true, but how do we make retail experiences as easy and enjoyable as possible in our post-COVID world? Retailers need to remain nimble.

Retail 26

Retail Strategy Strategy& Strategy 26

Harvard Business

AUGUST 22, 2016

In one, a star researcher said that he was leaving as there was no space for creativity anymore, as the company squeezed budgets and eliminated roles without a clear ROI. In a recent retreat with the executive team of a retailer that is facing a genuine tangle and trying to get back on track, we kept it simple.

Company 70

Company Sales Retail Engineering 70

Tom Spencer

AUGUST 17, 2019

I have developed a vast network in Blockchain especially in Berlin. Similarly, these intermediaries don’t necessarily have a lot to do with one another: a farm, exporter, shipment company, distributor, retailer, don’t share information with each other. And then you can call these retailers and say pull back the orders.

Case Interview 60

Case Interview Retail Examples Sales 60