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Research: How Top Reviewers Skew Online Ratings

Harvard Business

Researchers used data from IMDb, a leading movie platform, to document this bias, and propose an easy-to-implement algorithm to adjust ratings to better align with external proxies of quality. This means that higher-quality products could paradoxically receive lower average ratings than their less-sophisticated competitors.

Research 195
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Going Old School: A Proven Method to Improve Your Sales Productivity

David A Fields

The post Going Old School: A Proven Method to Improve Your Sales Productivity appeared first on David A. Agreements Closing Consultants Context Discussion Creating Value Fees Positioning Proposals adding value agreements Context Document positioning. You’re sending […]. relationships starting projects'

Sales 170
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Effective Manufacturing Operations Management in 2024

Epicflow

MOM helps ensure that your production processes comply with industry standards — this becomes possible thanks to real-time monitoring, accurate documentation, and traceability. What is more, improved product quality contributes to customer satisfaction, which in turn leads to higher sales and boosts profitability.

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Eight Secret Weapons of the Modern Consultant

Steve Shu Consulting

Interpersonal, Facilitation & Leadership Skills – Interpersonal and leadership skills are pretty well-documented in other areas. On facilitation skills, I have seen less documentation on the subject in a concise format. One of my favorite foundational books on leadership is the Leadership Challenge by Kouzes and Posner ( [link] ).

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Facilitation Technique: “Painting the Ends of the Spectrum”

Steve Shu Consulting

Here are a couple of examples of “painting the ends of the spectrum”: Trying to hone in on a direction related to strategy – In discussions with a client, framing the discussion by saying something to the effect of, “On the one spectrum, we can focus on simply reviewing the documents to make sure all parties understand.

Sales 247
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The Lockdown Unlocks Real Work

Markovitz Consulting

Elaborately defined, documented, and monitored processes and procedures? The sales, marketing, product, and customer service teams were stuck at the 11th hour (well, the 12th hour, actually) adjusting for the CEO’s violation of structure. Long commutes? Four-hour meetings? Low-value travel? Gone, gone, gone, and gone.

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Book Review of “The New How” (Business Strategy Book)

Steve Shu Consulting

the book explicitly documents a collaborative process that one can use to develop strategy, a process which from my vantage point has only been addressed either through mentorship and transfer of tacit knowledge or in fragments within other documents.

Strategy 218