article thumbnail

Best Practices in Client Relationship Management

Effective Managers

Provide Value-Added Services Offering additional value can differentiate your business and strengthen client relationships: Educational Content: Provide clients with valuable resources such as industry insights, white papers, and case studies. Alignment: Ensure that all departments are aligned with the goal of enhancing client relationships.

article thumbnail

Measuring the Long-Term Impact of L&D Initiatives on Business Performance

Clarity Consultants

This article provides a comprehensive framework for measuring the long-term impact of L&D initiatives and tracking the ROI of learning programs over extended periods, complete with real-world success stories and actionable metrics. Productivity metrics: Assess changes in output per employee or team efficiency.

Metrics 147
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Business Roundtable’s Stakeholder Pledge, Five Years Later

Harvard Business

Proponents will need to define more clearly what stakeholder capitalism is, strengthen its theoretical foundations, and develop a playbook for implementing it, including metrics for measuring performance and guidelines for making tradeoffs.

article thumbnail

Instructional Design Consulting: Choosing the Right Partner for Your Business

Clarity Consultants

Expertise and Experience Instructional design consultants bring a wealth of expertise and a deep understanding of educational methodologies. Effective consultants should have clear metrics for assessing the impact of their training on performance improvement and learner satisfaction. Ready to transform your training programs?

article thumbnail

Find the Right Metrics for Your Sales Team

Harvard Business

As a consequence, managers don’t have a clear sense of what is really driving sales in their business, while salespeople, who are inundated with dozens of metrics, get lost in the day-to-day noise. The challenge, of course, is to decide on the right metrics. Wins are the most common metric used across sales roles and industries.

Metrics 123
article thumbnail

A Better Metric for the Value of a Worker Training Program

Harvard Business

According to the Georgetown University Center on Education and the Workforce , spending on programs in the U.S. These metrics are useful but miss the big picture, in part because they mistake a program’s cost for its value. Debating the utility of specific metrics might seem like a minor thing. Think about it.

Metrics 131
article thumbnail

Optimizing Portfolio Profit through DIPP-guided Resource Allocation

Epicflow

‣ Stephen Devaux (USA), is a project management theorist, consultant, author, and educator with 36 years of experience. To have real integration to support decision-making, we need a single metric that works for all parameters. And for scope/cost/schedule integration, the metric would have to work for all three sides.

Resources 130