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In the Best Sales Teams, About Half of the People Are in Support Roles

Harvard Business

The efficiency of their sales departments, as measured by sales ROI (gross margin over total sales cost), also varies widely: The top 25% of companies we analyzed boast a sales ROI that is more than twice that of the bottom 25%. Sales efficiency can benefits from high levels of support in two ways.

Sales 131
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What I Learned From 10 Years of Doing PR for Apple

Harvard Business

” Little did I know that over the next 10 years I’d be part of the biggest corporate turnaround in global history. These are available free on sites such as Word Count Tools and Readability Score. It was an approach that helped us use our time most efficiently. Strive to become an expert in your field.

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Why the Insurance Industry Can’t Risk Overlooking Artificial Intelligence - SPONSOR CONTENT FROM COGNIZANT

Harvard Business

An example is The North Face, which is experimenting with its Fluid Expert Personal Shopper tool, powered by IBM’s Watson, to provide customers with a more intuitive search experience through a natural language capability. Read more from Cognizant: What Consumers Want Online Now from Their Health Care Plans.

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The First Step to Fixing U.S. Manufacturing

Harvard Business

Past work by McKinsey found that inefficiencies in manufacturer-supplier interactions add up to roughly 5% of development, tooling, and product costs in the auto industry. Similar inefficiencies affect other industries as well, and they are likely to multiply as manufacturers seek to expand product portfolios and reduce turnaround times.

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Executives on Demand: What are part-time CEOs and why does every business need one?

SkillQuo

A Modern Market for High-level Temporary Positions: ‘Supertemps’ Businesses need hard-hitting, impactful individuals who can quickly and efficiently solve an urgent business need in the short-term, the void is filled by those who offer high-quality, C-level services on a temporary, when needed, service basis.

SMB 60
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Why you need a company wiki (and how to build it effectively)

Asamby Consulting

This articles outlines how to build a company wiki: Understand if and why you need a wiki Define the goals for your wiki Choose the best tool to house your wiki Define the structure Start creating and compiling content Keep your wiki used and up to date Why do I need a wiki for my company? That's easiest to achieve with a digital tool.

Company 52
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Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

1 to 1

And, while some customer service associates may initially fear automation – perhaps worrying it will take over part or all of their job – smart automation actually prepares employees with the tools they need so they’re ready to hit the ground running when volume surges hit. Streamlining Efficiency. Most likely, the answer is: both.