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Getting an Intricate Operation Back in Sync

Harvard Business

Before I became general manager of The Beverly Hills Hotel, I held the same position at another luxury hotel up the coast. Later, he privately told me he was thinking of leaving the hotel. It’s especially damaging in an enterprise that relies upon the flawless execution of simultaneous interconnected actions.

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Flying High: How to Build Travel Rewards as a Consultant

Tom Spencer

In this article, we will explore a variety of rewards you might be able to gain on airlines, hotels, rental cars, and credit cards. Hotels Staying in hotels goes together with flying, but in some ways there are more options here. You might have to fly to Dallas for work, but there are hundreds of hotels within the city limits.

Travel 88
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What Business Travelers Want Most From Loyalty Programs: Stealthy Luxury

The Crazy Lives of Consultants

We’ve already established that airlines, hotels and the like really want people like me to expense our way through their wares. Most hotels offer status-based floors and lounges , but they rarely keep the riffraff out in practice. Here are some ideas: Hotels should offer programs to “walk” elite guests to nicer properties.

Travel 71
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How the Meaning of Digital Transformation Has Evolved

Harvard Business

It wasn’t long ago and, yet, in technology terms, it’s almost an eternity — ride- or hotel-sharing companies didn’t exist yet and the first generation of social media platforms were just hitting the mainstream. Consumer technology and its potential went largely ignored in the enterprise.

Survey 133
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Salespeople Need a Strategy for Selling to CEOs

Harvard Business

As Marc Benioff, founder of Salesforce.com has noted , “When I look at [our] largest transactions…every transaction was done with the CEO [and] that’s why we’re selling more enterprise software than Oracle or SAP.” How many have the required business acumen and enterprise knowledge? ” Contact.

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The U.S. Isn’t Just Getting Older. It’s Getting More Segregated by Age.

Harvard Business

Judson Manor is a gracious former 1920s luxury hotel near The Cleveland Clinic, Case Western University, and many of the museums and arts institutions in Cleveland, Ohio. HBR/Martin Barraud/Getty Images. Today it houses 120 highly educated retirees with an average age of 79 — and seven 20-something graduate students.

Education 137
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How to Help Your Team Manage Grunt Work

Harvard Business

I love the story told about Sam Pitroda, then the head of C-DOT, India’s telecommunications enterprise. C-DOT had two floors of a five-star hotel as their workspace. Make sure your team sees you occasionally taking on these tasks. A repairman had been called to fix a broken doorknob on the boardroom.