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Just How Bad Is Business Travel for Your Health? Here’s the Data.

Harvard Business

Checking into a hotel for a conference several years ago, I asked the receptionist where I could get some dinner. There was no restaurant in the hotel, I was told; my only options were ordering delivery from a fast-casual chain or a pizza joint. Eric Raptosh Photography/Getty Images.

Travel 76
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Recruiting versus reality

Tom Spencer

insurance) or types of work (e.g. It’s also worth noting that consulting travel isn’t really travel: on your usual Monday to Thursday run, you’ll see a lot of airports, taxis and hotels, a routine nowhere near as glamourous as people think. You’ll get great learning and development opportunities”.

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How Customers Perceive a Price Is as Important as the Price Itself

Harvard Business

Aggregator and comparison websites have brought greater price visibility and ease of product comparison to banking, insurance, hotels and other consumer markets. The intense competition on pricing that pervades many industries makes consumer perception more important than ever.

Retail 132
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Innovation Should Be a Top Priority for Boards. So Why Isn’t It?

Harvard Business

apparel, automobiles, retailing, media, hotels, restaurants & leisure); Consumer Staples (e.g., banking & financial services, insurance, real estate); Healthcare (e.g., food, beverage & tobacco, household and personal products); Energy & Utilities (e.g., chemicals, metals & mining, paper & forest products).

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How to Focus on What’s Important, Not Just What’s Urgent

Harvard Business

If you’re like most people, these priorities slip to the back of your mind while you work on low-importance, time-specific tasks, such as booking a hotel room for a conference, clearing out your email inbox, or writing a monthly newsletter. achieving public recognition (getting invited to sit on industry panels or writing a book).

How To 134
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Your Customers Still Want to Talk to a Human Being

Harvard Business

The challenge is particularly acute for businesses that operate in categories such as insurance, lending, travel, or healthcare. Consider this example : a major hotel chain invested heavily in online search ads for one of its resorts with a well-known golf course.

Hotels 71
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De-escalation

Alan Weiss

Escalation costs companies a fortune, all because they don’t trust employees or lower level managers to make the right decisions AND the default position is to fight the customer who’s no doubt trying to get away with something.

Hotels 52