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Research: How Companies Can Support Managers They Send Abroad

Harvard Business

Common wisdom goes that the success or failure of an expatriate manager an employee sent to a new country to handle their companys initiatives there depends on their possession of certain personal traits, like cultural intelligence and adaptability.

Research 201
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Consultant Ninja: How Consultants Manage Frequent Flyer Miles.

Consultant Ninja

Management Consultant | Excel Jockey | Slide Monkey | Corporate Insurgent | One-Eyed Man in the Valley of the Blind Mckinsey | Bain | BCG | Booz | Oliver Wyman. How Consultants Manage Frequent Flyer Miles. Management Consulting. skip to main | skip to sidebar. Consultant Ninja. Monday, September 27, 2010. Check it out.

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Consultant Ninja: Reasons not to stay in Consulting: Management.

Consultant Ninja

Management Consultant | Excel Jockey | Slide Monkey | Corporate Insurgent | One-Eyed Man in the Valley of the Blind Mckinsey | Bain | BCG | Booz | Oliver Wyman. Yesterday upon arrival at her hotel she received a fruit basket, a warm welcome from the staff who greeted her by first name, and the below card. Management Consulting.

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Study: Replying to Customer Reviews Results in Better Ratings

Harvard Business

Every now and then, firms make mistakes that leave their customers unsatisfied: a restaurant misplaces an order, a hotel’s air conditioning breaks down, or a dry cleaner damages a garment. On TripAdvisor, management responses are common: Roughly one-third of reviews receive a response, and nearly half of all hotels respond to reviews.

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Google Enters the Hotel Business, Takes on Advertisers Priceline, Expedia, and Trip Advisor

MishTalk

Thus, I welcome the Wall Street Journal report Google Checks In to the Hotel Business. Google Inc (GOOG) is moving boldly to play a larger role in booking hotel rooms—at the risk of offending some of its most important advertisers. The idea is to encourage travelers to plan more of their trips directly on Google.

Hotels 68
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Management Consulted Goes to London (and Beyond)

Management Consulted

” And to cap off our London adventure, we had an 8-hour open bootcamp at the Grosvenor House, a schmancy hotel overlooking Hyde Park. It is a very informative session, suitable for both entry-level and more experienced consulting interviewees.” We had such a great time cracking case questions with our participants.

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A Success Story: A Leading Fortune 500 Hospitality Company Upgrades Training Materials for More Effective Onboarding

Clarity Consultants

Starwood Hotels and Resorts Worldwide (now part of Marriott) is one of the world’s leading hotel and leisure companies. Starwood management recognized the value of providing focused, comprehensive training to new hires, who generally have no concept of the company’s brands and related customer service expectations.

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