Management Consulted

JANUARY 22, 2015

He co-founded MobileSuites, an app that puts travel concierge services and hotel information at your fingertips, and which you can (and should) find and sign-up for here. As we were talking, we started thinking that we could really improve the hotel experience, That sort of hit us on the head and we just couldn’t stop thinking about it.

Hotels 100

Hotels Oliver Wyman Travel Recruitment 100

Consulting Success

FEBRUARY 26, 2018

Description: On this episode, I’m talking with Emma Sharley, an experienced and very successful brand and marketing consultant in Australia. She works with retail, technology, and lifestyle client companies on setting up market and brand strategies, brand positioning, transitioning markets, and marketing new products lines.

Retail 153

Retail Fashion Consulting Marketing 153

Harvard Business

APRIL 19, 2017

I’ve learned that truth from 40 years of conducting research in the fields of services marketing, service quality, and health services. One such decision should concern circumstances under which customers are forcibly expelled from the premises, whether an airplane cabin, a hotel lobby, or a sports venue. Use realistic slogans.

Company 124

Company Airlines Hotels Sports 124

MishTalk

JUNE 27, 2014

China’s project to build a replica Manhattan is taking shape against a backdrop of vacant office towers and unfinished hotels, underscoring the risks to a slowing economy from the nation’s unprecedented investment boom. Bloomberg reports China Builds Its Own Manhattan -- Except It''s a Ghost Town.

Hotels 77

Hotels Banking Government Construction 77

Harvard Business

APRIL 4, 2016

So far, the theory behind this laissez-fair regulatory approach — which many in Silicon Valley are happy to endorse — is that platform companies define new markets for which regulators were not prepared, and as such can’t be regulated in the same way as legacy companies. In contrast, in the U.S., In contrast, in the U.S.,

Hotels 70

Hotels Real Estate Accenture Industry 70

Harvard Business

NOVEMBER 12, 2018

A new study out by Spencer Stuart shows an insane number of chief marketing officers who’ve been fired during 2018. I served as CMO for Deloitte Consulting and then Starwood Hotels & Resorts, and when I have coached executive teams through transformations, I’ve seen many teams at an impasse with their CMO.

How To 128

How To Sales Marketing Productivity 128

MishTalk

DECEMBER 29, 2013

Thanks to a new law in France, you have to wait a minimum of 15 minutes except at 4 or 5 star hotels. The "Competition Authority" criticized the decree, emphasizing in particular that the radio taxis also operate on reservation. Want to arrange a limo in France to take you to the airport or go on a private tour?

Tourism 75

Tourism Retail Hotels Operations 75

Tom Spencer

MAY 31, 2024

Whether it’s financial services, healthcare, marketing, digital transformation, or sustainability, these firms bring a level of understanding and knowledge that can only be achieved through focused practice. As a result, these firms can quickly adapt to changes in the market and client needs.

Agile 88

Agile Advertising Travel Consulting 88

Harvard Business

JUNE 22, 2016

In today’s market, tech platforms enable IP and relationships to scale rapidly, and at near-zero cost. Fourth, begin to operate a pilot of your network business by shifting small amounts of capital (including time, talent, and money) to the new initiative.

How To 123

How To Metrics Pharmaceuticals Hotels 123

Harvard Business

JUNE 19, 2017

Initially, a startup has no business model and no market share to defend. But often the legal obstacles confronting startups have been put in place by companies that look to the government and regulators as their first line of defense against new market entrants. None of the renters pay hotel or tourist taxes.

Company 71

Company Hotels Banking Industry 71

Tom Spencer

OCTOBER 4, 2011

AECOM is a leader in providing fully integrated professional, technical and management support services for a broad range of markets. and has operations in more than 20 countries. GHK operates in three main areas: Public Policy, International Development, and Ports and Logistics. 1208, Cityplaza One. 1111 King’s Road.

Consulting 94

Consulting Intellectual Property Engineering Real Estate 94

Harvard Business

SEPTEMBER 21, 2016

They’re “traditional” matchmaker businesses that have been operating platforms for connecting different groups of customers. Village matchmakers started making their living organizing marriage markets millennia ago. After all, platforms, including disruptive ones, are nothing new. Airbnb is the one exception.

Operations 70

Operations Hotels System Industry 70

Tom Spencer

JUNE 9, 2018

It is cliché to talk of Airbnb as the hotel company with no properties, or Uber as the taxi company with no cars. Services can help a platform operator differentiate their marketplace from competitors, and also lock in users. Two simple economic rules should guide feature addition.

Advertising 74

Advertising Operations Retail Examples 74

Harvard Business

MAY 5, 2016

But peruse some of the recent headlines about Iran , and you might wonder whether the market’s potential was overstated. However, despite a weakened economy, political tensions, market uncertainty, and the lingering effects of sanctions, Iran remains an important opportunity for multinationals in emerging markets.

Tourism 70

Tourism Banking Hotels Financial 70

MishTalk

AUGUST 27, 2013

How can a business operate when the currency is on a free-fall?" A paper in August by the same group found that even deep-pocketed consumers were cutting back, with five-star hotels and fine dining restaurants registering a decline of 20 percent in sales in the past three months after prices of imported food ingredients and spirits rose.

Apparel 75

Apparel Finance Hotels Enterprise 75

Harvard Business

MAY 8, 2017

In a study of S&P 500 and Global 500 firms, our team found that those leading the most successful transformations, creating new offerings and business models to push into new growth markets, share common characteristics and strategies. The same was true of Adobe’s Shantanu Narayen. The result was the Booking.com platform.

Methodologies 134

Methodologies Culture Company Metrics 134

Consulting Success

FEBRUARY 26, 2018

On this episode, I’m talking with Emma Sharley, an experienced and very successful brand and marketing consultant in Australia. She works with retail, technology, and lifestyle client companies on setting up market and brand strategies, brand positioning, transitioning markets, and marketing new products lines.

Retail 100

Retail Fashion Consulting Hotels 100

Management Consulted

FEBRUARY 5, 2017

Compensation and benefits are on par to the market, but not adjusted for NYC living (so for take-home pay you might be better off in Atlanta or Dallas as a young McKinseyite, unless the magnetic draw to the Big Apple is just too much). The office at NYC has grown quite a bit the past ~7 years.

Consulting 157

Consulting Deloitte Bain McKinsey 157

Tom Spencer

APRIL 1, 2022

Aerospace is one of the fastest growing markets. While both the size of the market and its growth rate are both large, so is its carbon footprint. The Aviation Market. Ever since the Wright Brother’s famous first flight in 1903, the aviation market has gone nowhere but up. per year over the same period. Other Trends.

Trends 88

Trends Engineering Travel Airlines 88

Harvard Business

FEBRUARY 16, 2018

While India remains a formidably challenging market, there are at least three reasons why global firms cannot overlook India without consequences. India has been increasing its spending on infrastructure such as airports, new cities, hotels, ports, roads, bridges, hospitals, and power plants.

Engineering 71

Engineering Wireless Education Marketing 71

Harvard Business

MAY 11, 2016

They operate platforms that make it easy and efficient for participants to connect and exchange value. Westfield Malls operates shopping malls that help retailers and shoppers to get together. Then there are all the ad-supported media that troll for eyeballs so they can sell them to marketers.

Operations 70

Operations B2B Groups Software 70

Harvard Business

APRIL 26, 2016

Compared to professions like engineering or business disciplines like Finance or Operations, the concept of a dedicated salesperson is relatively recent. Even when the boom in MBA programs coincided with the rise of Marketing as a discipline, Sales was treated like a stepchild at best. Each group has its own operating procedures.

Sales 70

Sales Education Training Training 70

Management Consulted

MARCH 26, 2017

Although historically not known for consulting services (unless you were consulting – ahem, lobbying – government officials), strategy, operations, and even tech consulting have exploded inside and outside the Beltway in the last 10 years. – Washington, DC. They reserve one only on days when they plan to come to the office.

Oliver Wyman 100

Oliver Wyman Consulting Deloitte Bain 100

Harvard Business

APRIL 14, 2016

For instance, the on-demand market claims more than its fair share of “Pioneers” – 29% compared to 23% in the general population – even though this segment requires a degree of assurance and ease-of-use before they will embrace a service innovation. But major corporations are starting to enter on-demand markets.

Survey 70

Survey Data Accenture Hotels 70

Harvard Business

APRIL 20, 2016

Today, guests interact with this platform by wearing an RFID-enabled MagicBand, which serves as a ticket for entry, a store of FastPass ride and dining reservations, a hotel room key, a payment system and more. Today, Delta has industry-leading operations in metrics such as on-time arrivals, flight cancellations, and lost bags.

Software 70

Software Company Intellectual Property Airlines 70

Tom Spencer

AUGUST 4, 2023

This can ensure that businesses operate ethically, transparently, and in the best interest of stakeholders. AI algorithms like natural language processing offer the ability to automatically analyze customer reviews, social media posts, news reports, market sentiment, and other trends to predict emerging risks and opportunities.

Government 78

Government Efficiency Tools Meeting 78

Harvard Business

JANUARY 29, 2018

For the former, we examined the presence and market penetration of disruptor companies; we also considered incumbents’ financial performance. For the latter, we measured incumbents’ operational efficiency, commitment to innovation, and defenses against attack. Supermarkets are a case in point.

Industry 71

Industry Retail Accenture Transportation 71

Harvard Business

SEPTEMBER 28, 2017

After one of her patients dies on the operating table, a lawyer for the patient’s family discovers that the surgeon deliberately withheld the mortality data. Theoretically, marketers could take advantage of this information glut to withhold facts and figures they’d prefer we didn’t see.

Research 72

Research Productivity Policies Marketing 72

Harvard Business

JULY 31, 2017

Digital technology has been roiling markets and disrupting companies for more than two decades, but despite that lengthy history, incumbents are still struggling to enact and deliver on digital transformations. Accor, which is opening its online booking platform to independent hotels offers a good case.

Strategy 71

Strategy Strategy Strategy& ROI 71

freshminds

MAY 24, 2016

It operates in about 270 cities in over 60 countries worldwide and is expanding at a vast rate - the company is currently valued at an amazing $51 billion after a total of seven rounds of funding worth $7.4 an accommodation service expanding from rooms in the homes of individuals to underused space in existing hotels) and vertically (e.g.

Hotels 53

Hotels Transportation Energy Company 53

Harmonious Workplaces

OCTOBER 24, 2023

In 1999, rock-and-roll legend Rikk promoted me within six months from sales associate and drum department head at Sam Ash Music to Operations Manager, where I not only led a warehouse crew, but I became the regional trainer on an Oracle-based POS system at the age of 23. What a funny place to find wisdom — a hotel lobby shop!

Hotels 52

Hotels Training Training Exercises 52

Harvard Business

NOVEMBER 20, 2017

Too many companies still follow a “Plan-then-Do” approach to strategy: The organization works tirelessly to create its best forecasts about the future market and competitive landscape. Webvan was forced to cease operations by 2001. Caesars Entertainment has built test-and-learn into its marketing investments.

Strategy 71

Strategy Strategy Strategy& Company 71

MishTalk

JANUARY 15, 2014

My Thoughts: During periods of market excess, avoiding bubbles and instead investing in out of favor but attractive assets can be quite painful to live through in the short-term. Fed Uncertainty Principle : The fed, by its very existence, has completely distorted the market via self reinforcing observer/participant feedback loops.

Conference 68

Conference Government Education Marketing 68

Asamby Consulting

MARCH 17, 2022

Innovative businesses are able to keep their operations and products relevant to the rapid changing market conditions. Innovation helps organizations optimize their business and stay competitive in the market as mentioned above. As a result, innovation increases the turnover and profit of a business.

Company 52

Company Productivity Meeting Operations 52

Harvard Business

DECEMBER 18, 2017

In the age before the digital revolution, marketers used to tell customers about a product and then work through a traditional step-by-step purchase funnel. It starts by inspiring your customer to tell your story in an authentic way, by building empathy and creating an emotional connection that turns customers into fans.

Sports 70

Sports Industry Data Media 70

Harvard Business

JULY 14, 2017

A platform connects providers and users in a multisided market. As an example, hotel chains like Marriott or Hilton create value chains that deliver rooms and related services to their customers. Operate : Deploy the platform to foster connections and the exchange of value at scale.

Intellectual Property 71

Intellectual Property Strategy Strategy Strategy& 71

Harvard Business

JUNE 26, 2017

Erica Jackson, chief marketing officer of the Mendoza Marathon Corporation, had risen early to watch people line up to register for next year’s event and expected an enthusiastic crowd. Alan Kurtz, MMC’s chief operating officer, was standing off to the side, and she moved to join him, but a racer intercepted her.

Case Studies 71

Case Studies Case Study Study Apparel 71