Management Consulted

JANUARY 22, 2015

He co-founded MobileSuites, an app that puts travel concierge services and hotel information at your fingertips, and which you can (and should) find and sign-up for here. As we were talking, we started thinking that we could really improve the hotel experience, That sort of hit us on the head and we just couldn’t stop thinking about it.

Hotels 100

Hotels Oliver Wyman Travel Recruiting 100

Tom Spencer

AUGUST 4, 2023

This can ensure that businesses operate ethically, transparently, and in the best interest of stakeholders. AI algorithms like natural language processing offer the ability to automatically analyze customer reviews, social media posts, news reports, market sentiment, and other trends to predict emerging risks and opportunities.

Government 78

Government Efficiency Tools Meeting 78

Consulting Success

MAY 15, 2017

In a HBR article many years ago, Christopher Hart shared how BBBK was able to charge ten times more than its competitors and still maintain a disproportionally high market share in the areas where it was operating at the time. BBBK provides services to its clients that include restaurants, high-end hotels, and other businesses.

Consulting 206

Consulting B2B Hotels Examples 206

Tom Spencer

APRIL 1, 2022

Aerospace is one of the fastest growing markets. While both the size of the market and its growth rate are both large, so is its carbon footprint. The Aviation Market. Ever since the Wright Brother’s famous first flight in 1903, the aviation market has gone nowhere but up. per year over the same period. Other Trends.

Trends 88

Trends Engineering Travel Airlines 88

Tom Spencer

JUNE 9, 2018

It is cliché to talk of Airbnb as the hotel company with no properties, or Uber as the taxi company with no cars. Services can help a platform operator differentiate their marketplace from competitors, and also lock in users. Two simple economic rules should guide feature addition.

Advertising 74

Advertising Operations Retail Examples 74

Consulting Success

FEBRUARY 26, 2018

Description: On this episode, I’m talking with Emma Sharley, an experienced and very successful brand and marketing consultant in Australia. She works with retail, technology, and lifestyle client companies on setting up market and brand strategies, brand positioning, transitioning markets, and marketing new products lines.

Retail 153

Retail Fashion Consulting Marketing 153

MishTalk

JUNE 27, 2014

China’s project to build a replica Manhattan is taking shape against a backdrop of vacant office towers and unfinished hotels, underscoring the risks to a slowing economy from the nation’s unprecedented investment boom. Bloomberg reports China Builds Its Own Manhattan -- Except It''s a Ghost Town.

Hotels 78

Hotels Banking Government Construction 78

MishTalk

DECEMBER 29, 2013

Thanks to a new law in France, you have to wait a minimum of 15 minutes except at 4 or 5 star hotels. The "Competition Authority" criticized the decree, emphasizing in particular that the radio taxis also operate on reservation. Want to arrange a limo in France to take you to the airport or go on a private tour?

Tourism 75

Tourism Retail Hotels Operations 75

Asamby Consulting

MARCH 17, 2022

Innovative businesses are able to keep their operations and products relevant to the rapid changing market conditions. Innovation helps organizations optimize their business and stay competitive in the market as mentioned above. As a result, innovation increases the turnover and profit of a business.

Company 52

Company Productivity Meeting Operations 52

Consulting Success

FEBRUARY 26, 2018

On this episode, I’m talking with Emma Sharley, an experienced and very successful brand and marketing consultant in Australia. She works with retail, technology, and lifestyle client companies on setting up market and brand strategies, brand positioning, transitioning markets, and marketing new products lines.

Retail 100

Retail Fashion Consulting Hotels 100

Harvard Business

APRIL 4, 2016

So far, the theory behind this laissez-fair regulatory approach — which many in Silicon Valley are happy to endorse — is that platform companies define new markets for which regulators were not prepared, and as such can’t be regulated in the same way as legacy companies. In contrast, in the U.S., In contrast, in the U.S.,

Hotels 28

Hotels Real Estate Accenture Industry 28

1 to 1

AUGUST 9, 2021

That’s why it’s critical to keep both front and back office operations running smoothly and effectively. For example, hotel receptionists, bank tellers, and other customer service and sales associates who directly interact with customers are considered part of an organization’s front office operations.

Efficiency 26

Efficiency Productivity How To Operations 26

Harvard Business

AUGUST 7, 2018

Marriott recently teamed up with Amazon to offer a hospitality version of the e-commerce giant’s Echo devices in select hotel rooms. Travelers with an Alexa device at home can book a car rental or hotel through Expedia and Kayak. How companies are using artificial intelligence in their business operations. Insight Center.

Travel 33

Travel Industry Hotels Airlines 33

Organizational Talent Consulting

JULY 24, 2023

The proven benefits of innovation include: increased competitive advantage improved operational productivity reduced costs and increased revenue improved commercial value enhanced problem-solving One modern innovation that is impressive to watch is SpaceX's reusable Falcon 9 (watch the video below). million per launch. & Gołembski, G.

Culture 52

Culture Leadership Journal Study 52

Harvard Business

MARCH 14, 2017

In some cases, travel loyalty program points differ by journey component (flight, car rental, hotel, dining), leading to fragmented point collections. But the number of airline seats and hotel rooms available for redemption in recent years has been limited by near-record occupancy and load factors.

Travel 46

Travel Balance Sheet Hotels Airlines 46

freshminds

MAY 24, 2016

It operates in about 270 cities in over 60 countries worldwide and is expanding at a vast rate - the company is currently valued at an amazing $51 billion after a total of seven rounds of funding worth $7.4 an accommodation service expanding from rooms in the homes of individuals to underused space in existing hotels) and vertically (e.g.

Hotels 53

Hotels Transportation Energy Company 53

Harvard Business

JUNE 19, 2017

Initially, a startup has no business model and no market share to defend. But often the legal obstacles confronting startups have been put in place by companies that look to the government and regulators as their first line of defense against new market entrants. None of the renters pay hotel or tourist taxes.

Company 28

Company Hotels Banking Industry 28

LSA Global

MARCH 1, 2021

Companies that differentiate themselves from the pack create a competitive advantage and improve their ability to make smart choices about how to market, price, prospect, sell, win deals, serve clients, and allocate resources. Do We Do It Faster Than the Competition?

Examples 36

Examples Hotels Airlines Company 36

MishTalk

AUGUST 27, 2013

How can a business operate when the currency is on a free-fall?" A paper in August by the same group found that even deep-pocketed consumers were cutting back, with five-star hotels and fine dining restaurants registering a decline of 20 percent in sales in the past three months after prices of imported food ingredients and spirits rose.

Apparel 76

Apparel Finance Hotels Enterprise 76

Harvard Business

SEPTEMBER 21, 2016

They’re “traditional” matchmaker businesses that have been operating platforms for connecting different groups of customers. Village matchmakers started making their living organizing marriage markets millennia ago. After all, platforms, including disruptive ones, are nothing new. Airbnb is the one exception.

Operations 28

Operations Hotels System Industry 28

Harvard Business

MAY 5, 2016

But peruse some of the recent headlines about Iran , and you might wonder whether the market’s potential was overstated. However, despite a weakened economy, political tensions, market uncertainty, and the lingering effects of sanctions, Iran remains an important opportunity for multinationals in emerging markets.

Tourism 28

Tourism Banking Hotels Financial 28

Harvard Business

NOVEMBER 12, 2018

A new study out by Spencer Stuart shows an insane number of chief marketing officers who’ve been fired during 2018. I served as CMO for Deloitte Consulting and then Starwood Hotels & Resorts, and when I have coached executive teams through transformations, I’ve seen many teams at an impasse with their CMO.

How To 40

How To Sales Marketing Productivity 40

Harvard Business

APRIL 19, 2017

I’ve learned that truth from 40 years of conducting research in the fields of services marketing, service quality, and health services. One such decision should concern circumstances under which customers are forcibly expelled from the premises, whether an airplane cabin, a hotel lobby, or a sports venue. Use realistic slogans.

Company 37

Company Airlines Hotels Sports 37

Management Consulted

FEBRUARY 5, 2017

Compensation and benefits are on par to the market, but not adjusted for NYC living (so for take-home pay you might be better off in Atlanta or Dallas as a young McKinseyite, unless the magnetic draw to the Big Apple is just too much). The office at NYC has grown quite a bit the past ~7 years.

Consulting 157

Consulting Deloitte Bain McKinsey 157

Harvard Business

FEBRUARY 16, 2018

While India remains a formidably challenging market, there are at least three reasons why global firms cannot overlook India without consequences. India has been increasing its spending on infrastructure such as airports, new cities, hotels, ports, roads, bridges, hospitals, and power plants.

Engineering 28

Engineering Wireless Education Marketing 28

MishTalk

JANUARY 26, 2015

The ATRI study, “ Analysis of the Operational Costs of Trucking ,” has been tracking truckers’ costs annually since 2008. It is derived directly from carriers’ financial and operational data and provides a vital benchmarking tool for both carriers and shippers. Hotels fight Airbnb. per mile in 2013. Taxi drivers fight Uber.

Hotels 28

Hotels Education Transportation Industry 28

MishTalk

OCTOBER 3, 2015

Autonomous taxis will operate in test mode next year with a goal of full production by 2020. It's just a test, but it won't take five years for live operation. Sitka Pacific is an asset management firm whose goal is strong performance and low volatility, regardless of market direction. I predicted robot taxis and trucks by 2020.

Transportation 28

Transportation Journal Travel Hotels 28

Harvard Business

JANUARY 29, 2018

For the former, we examined the presence and market penetration of disruptor companies; we also considered incumbents’ financial performance. For the latter, we measured incumbents’ operational efficiency, commitment to innovation, and defenses against attack. Supermarkets are a case in point.

Industry 28

Industry Retail Accenture Transportation 28

Harvard Business

MAY 11, 2016

They operate platforms that make it easy and efficient for participants to connect and exchange value. Westfield Malls operates shopping malls that help retailers and shoppers to get together. Then there are all the ad-supported media that troll for eyeballs so they can sell them to marketers.

Operations 28

Operations B2B Groups Software 28

Harvard Business

APRIL 26, 2016

Compared to professions like engineering or business disciplines like Finance or Operations, the concept of a dedicated salesperson is relatively recent. Even when the boom in MBA programs coincided with the rise of Marketing as a discipline, Sales was treated like a stepchild at best. Each group has its own operating procedures.

Sales 28

Sales Education Training Training 28

Harvard Business

APRIL 14, 2016

For instance, the on-demand market claims more than its fair share of “Pioneers” – 29% compared to 23% in the general population – even though this segment requires a degree of assurance and ease-of-use before they will embrace a service innovation. But major corporations are starting to enter on-demand markets.

Survey 28

Survey Data Accenture Hotels 28

Harvard Business

APRIL 20, 2016

Today, guests interact with this platform by wearing an RFID-enabled MagicBand, which serves as a ticket for entry, a store of FastPass ride and dining reservations, a hotel room key, a payment system and more. Today, Delta has industry-leading operations in metrics such as on-time arrivals, flight cancellations, and lost bags.

Software 28

Software Company Intellectual Property Airlines 28

Harvard Business

SEPTEMBER 28, 2017

After one of her patients dies on the operating table, a lawyer for the patient’s family discovers that the surgeon deliberately withheld the mortality data. Theoretically, marketers could take advantage of this information glut to withhold facts and figures they’d prefer we didn’t see.

Research 29

Research Productivity Policies Marketing 29

Harvard Business

JULY 31, 2017

Digital technology has been roiling markets and disrupting companies for more than two decades, but despite that lengthy history, incumbents are still struggling to enact and deliver on digital transformations. Accor, which is opening its online booking platform to independent hotels offers a good case.

Strategy 28

Strategy Strategy& Strategy ROI 28

MishTalk

JANUARY 15, 2014

My Thoughts: During periods of market excess, avoiding bubbles and instead investing in out of favor but attractive assets can be quite painful to live through in the short-term. Fed Uncertainty Principle : The fed, by its very existence, has completely distorted the market via self reinforcing observer/participant feedback loops.

Conference 69

Conference Government Education Marketing 69

Harvard Business

JUNE 22, 2016

In today’s market, tech platforms enable IP and relationships to scale rapidly, and at near-zero cost. Fourth, begin to operate a pilot of your network business by shifting small amounts of capital (including time, talent, and money) to the new initiative.

How To 37

How To Metrics Pharmaceuticals Hotels 37

Harvard Business

MAY 8, 2017

In a study of S&P 500 and Global 500 firms, our team found that those leading the most successful transformations, creating new offerings and business models to push into new growth markets, share common characteristics and strategies. The same was true of Adobe’s Shantanu Narayen. The result was the Booking.com platform.

Methodologies 53

Methodologies Culture Metrics Company 53