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Back to the Basics in Leadership and Life with former EVP of Operations for the Walt Disney World Resort Lee Cockerell

Consulting Matters

Today I'm talking with Lee Cockerell, the former Executive Vice President of Operations for Walt Disney resort and currently a consultant, author, and speaker. In this episode, you'll hear: How Lee evolved as a leader by shedding defensiveness and operating in trust. Why you need to create a system to be a person of your word.

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Consultant, Contractor, Freelancer - Labels Matter!

Successful Independent Consulting

If you were a hotel chain, would you be a Motel 6, Courtyard by Marriott, or a Ritz-Carlton? By contrast, professional independent consultants operate as microbusinesses. Freelancers use artistic or technical skill to generate work products. If you refer to yourself as a freelancer or consultant, what does that imply?

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Blockchain Will Transform Customer Loyalty Programs

Harvard Business

In some cases, travel loyalty program points differ by journey component (flight, car rental, hotel, dining), leading to fragmented point collections. But the number of airline seats and hotel rooms available for redemption in recent years has been limited by near-record occupancy and load factors.

Travel 133
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Maintaining Your Focus on the Front Lines as Your Company Grows

Harvard Business

Most started out as their company’s first salesperson, its first product developer, or both. Oberoi, founder of the Oberoi Group, a leading luxury-hotel company. That’s a powerful differentiator in the world of luxury hotels, of course, which is a high-touch consumer business. But it can help all sorts of companies.

Company 128
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An Ex-Consultant’s Jump into the Start Up World

Management Consulted

He co-founded MobileSuites, an app that puts travel concierge services and hotel information at your fingertips, and which you can (and should) find and sign-up for here. As we were talking, we started thinking that we could really improve the hotel experience, That sort of hit us on the head and we just couldn’t stop thinking about it.

Hotels 100
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Should Consultants Offer Guarantees? The Answer May Surprise You…

Consulting Success

Now if you’re following this discussion closely, you’ll notice these examples are for products, not services. BBBK provides services to its clients that include restaurants, high-end hotels, and other businesses. Neil Patel also found that offering a guarantee increased his sales by 21%. Guarantee Benefits for Consultants.

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Innovation Should Be a Top Priority for Boards. So Why Isn’t It?

Harvard Business

This isn’t all that surprising given the level of innovation activity in these sectors, but directors operating in similarly disrupted sectors should take note. Just over one-fifth (22%) of boards operating in the IT and telecom industry sought tech expertise when filling their most recent board seat, higher than in any other industry.