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Back to the Basics in Leadership and Life with former EVP of Operations for the Walt Disney World Resort Lee Cockerell

Consulting Matters

Lee is not just a great leader; he also turned his leadership success into a highly profitable leadership and management training business, so he's got some best practices on how he stands out in the market and wins clients. Related Blog, Video, or Podcast Episode: The Balanced Way to Achieve Scale and Sale with CEO Mark Johnson.

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More Universities Need to Teach Sales

Harvard Business

For decades, Sales and Academia remained worlds apart and the business world did fine. But Sales is changing, Academia is out of touch, and this is bad for business and the academy. Sales was traditionally seen as a form of service work, with an emphasis primarily on developing moral character.

Sales 70
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Getting an Intricate Operation Back in Sync

Harvard Business

Before I became general manager of The Beverly Hills Hotel, I held the same position at another luxury hotel up the coast. The sales and marketing director said he was receiving complaints about sloppy service. Later, he privately told me he was thinking of leaving the hotel. And something was wrong.

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IMC USA 2017 Conference Open for Registration!

IMC USA

The conference dates are October 20-22 in Atlanta, Georgia, at the JW Marriott Atlanta Buckhead Hotel. The JW Marriott Atlanta Buckhead is just blocks away from great shopping at Lenox Mall, Phipps Plaza and the Lenox MARTA train station. Connect, Learn, Grow at IMC USA Conference 2017! Our 2017 Conference Venue. Atlanta Attractions.

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What Nursing Parents Need to Know About Pumping During Work Travel

Harvard Business

Given the corporate climate, she felt enormous pressure to attend the company’s annual sales meeting, which meant leaving her 14-week-old son at home. Show up earlier to the airport than you’re used to, so you can pump before you take off, and reserve early check-ins at your hotels to facilitate pumping on arrival.

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Another Ghost Town in China, This Time a Replica of Manhattan

MishTalk

Ghost cities, ghost malls, and empty train stations in China have been in the news for years. China’s project to build a replica Manhattan is taking shape against a backdrop of vacant office towers and unfinished hotels, underscoring the risks to a slowing economy from the nation’s unprecedented investment boom.

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Servant Leadership: Principles, Popularity, and Payoff

Rick Conlow

The Container Store offers its employees competitive pay and benefits, as well as a strong focus on training and development. Marriott International: Marriott International is a global hotel chain recognized for its commitment to servant leadership. Study the literature, get training and coaching, and do your homework.