Harvard Business

OCTOBER 6, 2016

Investments in traditional leadership development are often misguided and a waste of money. In a Deloitte study of 7,000 organizations this year, 89% of executives rated “ strengthening the leadership pipeline ” an urgent issue. Paul Garbett for HBR. It’s not that development itself isn’t important.

Leadership 136

Leadership Deloitte Culture Pharmaceuticals 136

Harvard Business

NOVEMBER 7, 2018

Recently the Chief HR Officer for a healthcare firm asked us to identify the best new framework for leadership that she could use to train and develop a cadre of high potentials. Explicit in our HR officer’s question was her assumption that the newest thinking on leadership development must contain something essential.

Leadership 132

Leadership Handbook Healthcare Emotional Intelligence 132

Harvard Business

JUNE 23, 2016

That, in brief, is the concept of a leadership circle. While a natural inclination, this group is (by design) representative of current operating units and functions, which often have a status quo to defend. Creating a leadership circle is a step toward addressing these shortfalls.

Leadership 127

Leadership Pharmaceuticals Company Groups 127

LSA Global

DECEMBER 2, 2024

We know from leadership simulation assessment data that the impact of CEOs on strategy matters. The Areas Where the Impact of CEOs on Strategy is Greatest A CEO’s vision, leadership style, and decision-making capabilities serve as the cornerstone for defining, aligning, and executing strategic initiatives.

Strategy 69

Strategy Strategy& Strategy Leadership 69

Epicflow

JUNE 10, 2024

In addition, their focus on effective resource allocation, stakeholder engagement, and change management contributes to enhanced operational efficiency, increased agility, and improved project outcomes. Soft skills A CPO requires similar skills as a project manager but with a strong focus on leadership and strategic thinking.

Resources 178

Resources Methodologies Efficiency Metrics 178

LSA Global

JULY 1, 2024

While the specific strategy success metrics vary across different industries and different strategies, metrics tend to fall into four overall buckets: Financial, Customer, Employee, and Other. Here is a list of the top thirteen metrics that CEOs should measure for strategic success.

Metrics 68

Metrics Cash Flow Talent Financial 68

Tom Spencer

NOVEMBER 15, 2024

Use concrete metrics to demonstrate your contributions, such as cost savings, revenue growth, or operational improvements. For example, some of my peers at my MBB firm took on internal rotations as Chiefs of Staff for senior leadership, gaining unique insights into global consulting operations.

Consulting 60

Consulting Finance Nonprofit Transportation 60

Harvard Business

NOVEMBER 29, 2018

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Metrics that are reported daily, such as “units at capacity.” CAPTION TEXT HERE/Getty Images.

System 130

System Healthcare Metrics Report 130

LSA Global

JANUARY 6, 2025

Alignment with Ways of Working, Resources, and Capabilities We know from leadership simulation assessment data that too many leaders ignore cultural and operational realities. Strategies that clash with organizational culture or overlook operational constraints are unlikely to gain traction.

Research 67

Research Analysis Strategy Strategy& 67

LSA Global

JANUARY 22, 2025

Teams operate best when they understand, believe in , and commit to a meaningful and shared purpose. To optimize team potential, start by clearly defining the teams mission , goals, roles, success metrics , interdependencies, and expected outcomes. High performing teams invest in getting and keeping the mix right.

Management 68

Management How To Construction Training 68

LSA Global

APRIL 10, 2025

Alignment might involve reclarifying the business case for change , redesigning roles, updating strategy success metrics , or streamlining workflows. When the internal operating model supports the changes you seek, people are far more likely to adopt and sustain new behaviors.

Research 54

Research Change Management System Strategy& 54

Harvard Business

DECEMBER 1, 2016

What does digital leadership look like in this sense? Leadership is changing — fast. One large media organization faces large incumbent players and operates in a market that is growing quickly. What’s unique about this company’s leadership? We call this operating structure the “network of teams.”

Leadership 70

Leadership Metrics Operations Culture 70

LSA Global

APRIL 21, 2025

Foundational Skills for New Sales Hires: Setting the Stage for Long-Term Success We know from sales leadership simulation assessment data that the pressure on new sales hires to ramp quickly and deliver measurable impact is higher than ever. They must understand how to engage and align with cross-functional teams.

Sales 62

Sales Balance Sheet B2B Training 62

Harvard Business

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. Metrics emphasized speed. Every spot on every line was visible to managers.

Metrics 136

Metrics Engineering Operations Sales 136

Harvard Business

NOVEMBER 23, 2017

To do this, we examined how 49 enterprise leadership teams spend their time and also looked at their perceived effectiveness on critical behaviors of a senior team. That time is spent establishing financial and operational metrics, aligning goals with overarching strategy, allocating resources, and reviewing key metrics.

Strategy& 136

Strategy& Strategy Strategy Enterprise 136

Harvard Business

OCTOBER 25, 2018

We base this claim about HR’s digital skills gap on the results of our latest global leadership survey. Co-produced by our three organizations, the survey gauged nearly 28,000 business leaders across industries about the state and trajectory of leadership. Implement leadership planning models.

Data 132

Data Talent Survey Recruitment 132

Harvard Business

FEBRUARY 24, 2017

We offer such a roadmap here, the outcome of a research project , at the Center for Higher Ambition Leadership, with 25 CEOs and their practices for mastering short-term pressures and creating long-term social and economic value, even in the toughest conditions. The CEOs in our study were adept at telling their company’s story.

Metrics 114

Metrics Study Financial Operations 114

Harvard Business

JUNE 22, 2016

Fourth, begin to operate a pilot of your network business by shifting small amounts of capital (including time, talent, and money) to the new initiative. This will require reporting on new metrics. Organizational transformation must begin with a leadership transformation.

How To 124

How To Metrics Pharmaceuticals Hotels 124

Harvard Business

SEPTEMBER 19, 2018

But such a change would probably not change how resources are allocated or businesses operate. CEOs have shown leadership in presenting these long-term plans; however, to date, we have not had evidence on the capital market consequences that the presentation of a long-term plan may have.

Metrics 126

Metrics Financial Marketing Trends 126

Harvard Business

SEPTEMBER 11, 2017

Don’t obsess over metrics like inquiry volume or time to close tickets. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e., Establish models, not just metrics.

Metrics 132

Metrics Engineering Efficiency Operations 132

1 to 1

APRIL 10, 2025

This means ensuring that every investment in CX improvement is linked to measurable business outcomes , gaining leadership buy-in , and ensuring every department contributes to a unified, customer-centric vision. Action Point: Develop a CX vision that directly ties into financial and operational goals (e.g.,

B2B 26

B2B Strategy& Strategy Strategy 26

Harvard Business

NOVEMBER 6, 2018

These data scientists design, define, and implement metrics, run and interpret experiments, create dashboards, draw causal inferences, and generate recommendations from modeling and measurement. In larger and more sophisticated data operations, more fine-grained roles are necessary. In larger operations, each may be a team unto itself.

Data 132

Data Engineering Software Operations 132

Harvard Business

MAY 25, 2017

Other firms have ventured down this path, including the conglomerate Wesfarmers , with its 200,000-plus staff, and the global hospital operator Ramsay Health Care. Corporations are now taking a further step beyond objective metrics, which can be financial and nonfinancial, to include subjective measures — tagged as “soft.”

Financial 123

Financial Banking Metrics Benchmarking 123

Brimstone Consulting

NOVEMBER 6, 2020

How a private equity-backed artisanal food manufacturer stemmed losses, rebuilt the leadership team, and positioned the company for growth. Simultaneously, the incomplete integration of recent acquisitions was negatively impacting operations and the organization’s supply chain. CASE STUDY.

Agile 58

Agile Leadership Development Case Study 58

LSA Global

NOVEMBER 11, 2024

Regardless of approach, all groups operate in a context about their shared fate based upon how necessary, willing, able, and dependable they believe those around them to be. Lack Of Team Leadership Skills We know from leadership simulation assessment data that team leaders must be able to create an environment that promotes team cohesion.

Groups 68

Groups Change Management Culture Training 68

Markovitz Consulting

MAY 19, 2021

We can argue over specific metrics, but we’d all agree that we have to account for physical as well as mental/emotional health. As with individuals, there will be disagreement over metrics, but clearly we have to consider financial performance, internal stakeholders (employees), and external stakeholders (community).

Company 124

Company Balance Sheet Metrics Engineering 124

Brimstone Consulting

JUNE 17, 2020

Aligning your senior leadership team will help drive the results needed to move your organization forward through recovery. The alignment of the senior leadership team impacts growth, performance, profitability, and the ability of an organization to navigate change and disruption. Ownership ensures accountability and execution.

Leadership 52

Leadership Agile Metrics Operations 52

Harvard Business

AUGUST 31, 2018

Developing a diverse leadership pipeline can benefit companies in all sectors. And yet black women’s advancement into leadership roles has remained stagnant , even as the number of them in professional and managerial roles has increased. They pursue management challenges.

Management 132

Management Leadership Culture Development 132

Makarios Consulting

SEPTEMBER 16, 2020

We have never yet come across a leadership team that said, “We don’t want good information. We don’t need to track metrics to succeed as a business.” But we have worked with many leadership teams that acknowledged, “We don’t know what metrics to track to get meaningful insights so that we can make strategic, timely business decisions.”

Metrics 52

Metrics Agile Leadership Trends 52

Harvard Business

AUGUST 30, 2018

In 2016 the leadership team of a national retail organization asked us to help boost their frontline performance. They reached out to us because we wrote a book describing how these performance outcomes would be improved with an operating model that increases motivation.). To show how it works, we’ll walk you through an example.

How To 131

How To Retail Productivity Sales 131

Markovitz Consulting

OCTOBER 29, 2019

Culp has also shifted focus away from earnings per share, which was once the most important metric at GE. Under Culp’s leadership, EPS is viewed not as the end goal of the business, but rather the result of well-managed operations. What executive would advocate for ignorant, uninformed and disengaged workers?

Operations 100

Operations Journal Metrics Finance 100

Brimstone Consulting

NOVEMBER 29, 2021

The board, leadership team, employees, shareholders – they all are at once excited and anxious about the impact a new leader will have on the organization, the bottom line, and what the change in leadership means for them as individuals. The pressure on leaders to execute and deliver results has arguably never been greater.

Leadership 81

Leadership Agile Metrics Strategy& 81

Harvard Business

NOVEMBER 9, 2016

what this produces for the business and for shareholders — the critical outcome metrics by which the organization will be judged. For the past 30 years, the literature on leadership and empowerment has advised leaders not to be too prescriptive about these questions, lest they undermine employee empowerment.

Leadership 132

Leadership Agile Course Exercises 132

Harvard Business

JUNE 13, 2018

consume more of leadership’s time (41%–60% of their time, on average, as compared with 20%–40% for other reorgs). consume more of leadership’s time (41%–60% of their time, on average, as compared with 20%–40% for other reorgs). Competing in the Future. Sponsored by Accenture Strategy.

How To 124

How To Accenture Benchmarking Survey 124

Harvard Business

OCTOBER 27, 2017

However, like many of the companies surveyed by Bain, we were unsure how to connect our strategic vision around sustainability with meaningful operational changes. They are often the first to recognize and raise up areas of improvement, and it’s important that leadership is ready to listen. What lessons can we share?

Company 136

Company Strategy& Strategy Strategy 136

Effective Managers

JUNE 9, 2021

the outcome measures, which are culture, performance metrics and ultimately profit, the people measures – how well we use our people to execute our strategy and achieve our outcomes. Managerial Leadership. As a result, managers do not focus on their managerial leadership work. Hence the term – managerial leadership.

Consulting 130

Consulting Enterprise Industry Management 130

Harvard Business

JULY 19, 2017

Many companies are attempting a radical — and often rapid — shift from hierarchical structures to more agile environments, in order to operate at the speed required by today’s competitive marketplace. Senior leadership teams that embrace agile do a few things differently. This takes time. Systematic Inc.,

Agile 73

Agile How To Enterprise Leadership 73