Harvard Business

MARCH 21, 2018

These kinds of statements speak to a leader’s choice of values, and a failure to understand the relationships between a safe work environment and operational performance. The reality is that virtually all workplace injuries are preventable, and safety management and operational excellence are intimately linked. At Cummins, Inc.,

Operations 190

Operations Chemicals System Metrics 190

Consulting Matters

AUGUST 4, 2022

Today I'm talking with Lee Cockerell, the former Executive Vice President of Operations for Walt Disney resort and currently a consultant, author, and speaker. In this episode, you'll hear: How Lee evolved as a leader by shedding defensiveness and operating in trust. Why you need to create a system to be a person of your word.

Operations 156

Operations Leadership Hotels Sports 156

Effective Managers

MARCH 17, 2025

As management consultants, weve all seen the consequencesteams that struggle, managers who micromanage or disengage, and organizations that fail to operate at peak effectiveness. Skills and Knowledge Have they developed the specific leadership and managerial competencies required for the new role?

How To 148

How To Talent Tools Leadership 148

Harvard Business

SEPTEMBER 30, 2024

Addressing the risk cannot be left to procurement and operations teams alone, however smart and skillful they are. Under the surface, supply chain risk has become severe, systemic, and strategic. Boards and CEOs need to put supply chains back at the top of their agendas.

Operations 250

Operations Financial System Leadership 250

LSA Global

MARCH 10, 2025

They also updated their operating principles to guide how teams are expected to work together to fulfill the companys mission. They wanted a highly customized action learning leadership development workshop to prepare key team leaders to effectively lead, manage, and coach diverse teams to higher performance. Job Value 98.4%

Leadership 60

Leadership Company Talent Training 60

Harvard Business

APRIL 23, 2018

This type of top-down leadership is outdated, and, more importantly, counterproductive. Humility and servant leadership do not imply that leaders have low self-esteem, or take on an attitude of servility. Customer satisfaction increased by 54 percent during the two-year period of Jungkiu’s humble leadership. Adapted from.

Leadership 172

Leadership PricewaterhouseCoopers Banking Examples 172

Harvard Business

SEPTEMBER 13, 2024

These individuals — referred to as “SuperTech” leaders — are most likely to be known as chief information officers, but they also have broad responsibility for data and technology functions, and many also have operational responsibilities within the business.

Company 247

Company Data Operations Leadership 247

Harvard Business

AUGUST 21, 2024

Harvard Business School professor Amy Edmondson offers a window into NASA’s organizational challenges.

Leadership 221

Leadership Operations Culture Management 221

Steve Shu Consulting

JUNE 15, 2011

A modern consultant is a professional that can work in dynamic industries, operate within multiple types of consulting organizations (e.g., niche, large traditional), and has experience as both an operating manager and an advisor. For more info on the engagement management topic, readers may consider reading my post at [link].

Consulting 337

Consulting Development Analysis Leadership 337

Harvard Business

OCTOBER 17, 2018

Medicine involves leadership. Nearly all physicians take on significant leadership responsibilities over the course of their career, but unlike any other occupation where management skills are important, physicians are neither taught how to lead nor are they typically rewarded for good leadership. STOCK4B-RF/Getty Images.

Training 132

Training Training Leadership Healthcare 132

Successful Independent Consulting

JANUARY 28, 2025

On-Demand by RGP : Specializes in operational and implementation support; projects tend to be longer-term roles focusing on functional expertise like accounting, finance, HR, IT, and supply chain. SolomonEdwards : Provides financial, operational, and technology consulting. Korn Ferry : Excels at filling interim leadership positions.

Cash Flow 195

Cash Flow Consulting Intellectual Property Resumes 195

Effective Managers

JUNE 19, 2024

The COVID-19 pandemic has brought unprecedented changes to the business world, challenging traditional leadership models and pushing leaders to adapt in ways previously unimaginable. As we navigate this post-pandemic landscape, it’s clear that the future of leadership hinges on embracing change and evolving to meet new demands.

Leadership 130

Leadership Agile Operations Data 130

Consulting Matters

SEPTEMBER 7, 2023

Meg's impressive journey to the top and her insights on leadership and personal development are truly enlightening. Growing up with a father involved in the space program and an education in marketing, Meg’s roots have significantly influenced her perspective on leadership.

Leadership 156

Leadership Interviews Change Management Development 156

Clarity Consultants

DECEMBER 23, 2021

Instead, change is part of their broader operational paradigm. Change often means that your workforce will need to act, behave, think, or operate differently, which won’t go over well with everyone. 5 Principles of Positive Leadership When Change is Inevitable. Successful companies are rarely stagnant. Define Your Vision.

Metrics 306

Metrics Operations Leadership Efficiency 306

Harvard Business

MARCH 8, 2024

Strategic clarity is more than operational proficiency; it’s about deeply recognizing a company’s distinctive strengths and aligning every operation with this core identity. Companies like Costco, Salesforce, Amazon, and Patagonia demonstrate the power of understanding and capitalizing on unique market differentiators.

Company 249

Company Ethics Operations Talent 249

Harvard Business

NOVEMBER 17, 2023

As more businesses in the hospitality industry consider robots as a solution to a thinned frontline service workforce, owners and operators must recognize that their investment in a service robot extends beyond the hardware and software.

Software 250

Software Operations Training Training 250

Effective Managers

NOVEMBER 18, 2024

Building a culturally competent workforce is becoming more important as businesses operate in an increasingly globalized world. Ethical leadership, characterized by transparency, integrity, and accountability, is central to this shift. Another trend gaining traction is the growing emphasis on employee well-being.

Trends 148

Trends Ethics Emotional Intelligence Tools 148

Harvard Business

SEPTEMBER 26, 2023

Technological progress and new digital products have perennially been relied upon for improving operations. With focused leadership and follow-through, GROSS has led to saving thousands of hours across the HPH system and to other health systems adopting the practice. But the truth is, tech can often make bureaucracy worse.

System 253

System Operations Study Time Management 253

Effective Managers

JUNE 14, 2024

TEC Canada is not just an organization; it is a dynamic community dedicated to fostering leadership excellence, driving innovation, and achieving remarkable results. These resources are designed to support leaders in making informed decisions, optimizing their operations, and achieving their goals. Or send me an email.

Leadership 130

Leadership Emotional Intelligence Resources Tools 130

Effective Managers

JUNE 14, 2024

TEC Canada is not just an organization; it is a dynamic community dedicated to fostering leadership excellence, driving innovation, and achieving remarkable results. These resources are designed to support leaders in making informed decisions, optimizing their operations, and achieving their goals. Or send me an email.

Leadership 130

Leadership Emotional Intelligence Resources Tools 130

Clarity Consultants

FEBRUARY 25, 2025

Characters should reflect the diversity of your organizations workforce and illustrate the importance of problem-solving, teamwork, and leadership. Developing strong storytelling skills can make abstract topics like leadership, ethics, and innovation more tangible and memorable.

Training 130

Training Training Case Study Case Studies 130

LSA Global

DECEMBER 2, 2024

We know from leadership simulation assessment data that the impact of CEOs on strategy matters. The Areas Where the Impact of CEOs on Strategy is Greatest A CEO’s vision, leadership style, and decision-making capabilities serve as the cornerstone for defining, aligning, and executing strategic initiatives.

Strategy 69

Strategy Strategy Strategy& Leadership 69

Consulting Success

JANUARY 14, 2019

Mark Pierce, owner, operator and founder of E5 Leadership Academy, has been teaching people how to fish rather than giving them a fish.

Consulting 178

Consulting Education Financial Operations 178

Clarity Consultants

MARCH 12, 2025

Deeper insights require examining financial metrics, employee engagement, and operational efficiencies. They deployed a recruitment strategy that quickly identified and onboarded consultants adept at integrating into the client’s operations. Clarity Consultants responded with a scalable workforce solution.

Case Studies 130

Case Studies Case Study ROI Metrics 130

Markovitz Consulting

APRIL 7, 2020

when the lean operating system she helped install enabled the staff at the Starbucks stores around Newtown, CT manage the chaos and trauma around the Newtown massacre. So, an initiative that was intended to create a consistent experience for the customer was actually creating slightly different operations in every store.

Operations 56

Operations Enterprise Banking Video 56

Management Consulted

JULY 2, 2013

First, a 101 on strategy consulting for you newbies to the site – having an insider view into the strategy and operations of a company requires that you quickly become an expert on day-to-day activities in light of the overall company vision. 2) Strategy consulting offers the opportunity to work for a global corporation’s CEO.

Financial 252

Financial Consulting Strategy Strategy 252

Makarios Consulting

APRIL 12, 2023

If you think you can operate out of two different sets of core values, the truth is that you do not have any set of core values. Posner explain the nature of values in their classic work The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations. The post Leadership Challenge: Are You Anchored or Adrift?

Leadership 93

Leadership Operations Exercises Conference 93

Consulting Matters

NOVEMBER 12, 2018

These questions are designed to help you get to the root of individual performance problems – which may or not not require training to solve (and help you extend the value of your leadership training contracts.). Are tools and equipment operative? Document Operating Guidelines. Provide leadership performance coaching.

How To 223

How To Training Training Guidelines 223

Tom Spencer

NOVEMBER 8, 2024

My career path has taken me through consulting, joining a startup and becoming an operator, and then returning to consulting at an MBB firm. Innovation and Thought Leadership Contrary to the perception that consulting firms are old and slow to adapt, MBB firms are often at the forefront of innovation across industries.

McKinsey 78

McKinsey Methodologies Transportation Bain 78

Consulting Matters

FEBRUARY 29, 2024

Parenthood: The unsung hero of leadership and consulting success Agree or disagree: How you parent reflects how you lead in the workplace. Today’s episode, I’m bringing on leadership consultant, keynote speaker and author of the book Manage Like a Mother: Leadership Lessons Drawn from the Wisdom of Mom, Valerie Cockerell.

Leadership 156

Leadership Operations Consulting Development 156

Markovitz Consulting

DECEMBER 1, 2020

The preparation for that week, combined with the burden of having the leadership team unavailable for such a long period of time, hamstrung Ford’s ability to react to operational issues in a timely manner. Obviously, working from home presents a different set of challenges.

Boston Consulting Group 259

Boston Consulting Group Meeting Travel Productivity 259

Steve Shu Consulting

JULY 25, 2014

Yet as another example, at Allianz Global Investors we took another approach by setting up a Center for Behavioral Finance with a Chief Behavioral Economist and then establishing a number of initiatives within the Center to provide thought leadership and support the larger business. Operating Model Development.

Video 230

Video Analysis Operations Development 230

Tom Spencer

OCTOBER 25, 2024

This article delves into the rising importance of ESG metrics, how companies are integrating them into their operations, provides leading examples, and highlights the evolving regulatory landscape. Governance Metrics: These assess the quality of a company’s leadership, executive compensation, and adherence to ethical standards.

Metrics 78

Metrics Ethics Government Financial 78

Harvard Business

JULY 12, 2024

When efforts to improve health care, the failures are often blamed on leadership and culture. But the main problem often is the underlying systems.

System 250

System Efficiency Culture Leadership 250

Consulting Matters

JULY 7, 2022

Do you want to know what executives in world-class companies think about leadership and why they hire consultants and coaches? Today, I'm chatting with one of my favorite executives of all time, Jim MacPhee, recently retired Chief Operating Officer and self-proclaimed Experience Steward for Walt Disney World Parks and Resorts.

Operations 156

Operations Leadership Consulting Transportation 156

Clarity Consultants

SEPTEMBER 13, 2024

Succession planning and talent management strategies are essential in ensuring that companies are prepared for leadership transitions and equipped to thrive in the face of new challenges. The Power of Succession Planning Succession planning is a proactive process that prepares organizations for inevitable leadership changes.

Talent 147

Talent Management Emotional Intelligence Leadership 147

Harvard Business

MAY 14, 2024

Leaders who are exploring how AI might fit into their business operations must not only navigate a vast and ever-changing landscape of tools, but they must also facilitate a significant cultural shift within their organizations. But research shows that leaders do not fully understand their employees’ use of, and readiness for, AI.

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Research Company Culture Tools 254