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How to Become a Go-To Person Within a Consulting Firm

Steve Shu Consulting

For one firm I worked for, I came up with “standard” framework approach for doing business plan analyses for municipal wireless deployments. My team also created an approach for doing wireless spectrum valuation. Publish articles in a focused area or practice (aka marketing).

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How Customer Service Can Turn Angry Customers into Loyal Ones

Harvard Business

Using data from Twitter (where one of us works), we designed an experiment to study customer service interactions in two industries that generate a significant number of customer service complaints: airlines and wireless carriers. We offered a similar exercise for wireless service customers. from March 2015 to April 2016.

Wireless 135
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2024 Events for Project Managers, Business Leaders, and Industry Professionals

Epicflow

Check out our selection of events for project/resource managers, business leaders, and industry professionals, which will provide you with valuable insights into recent trends and challenges, networking opportunities, and contribute to your professional development.

Industry 130
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Digitalization of Aerospace Engineering: Main Difficulties and Ways to Overcome Them

Epicflow

So, every company that wants to stay competitive in the market must digitalize its processes sooner or later. . Finally, it requires investment in cybersecurity risk management to protect the data that becomes attractive for cybercriminals. . Giving priority to diversity, equity, and inclusion in hiring and talent management. [4;

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A Smarter Way to Reduce Customer Defections - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

HBS Executive Education brings you these articles about business management courtesy of Harvard Business School Working Knowledge. Once hooked, marketers protect those investments by attempting to keep patrons happy, engaged, and most of all, loyal. At Harvard Business School’s General Management Program. With Sunil Gupta.

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The Role of 5G in Online Sports Betting

Tom Spencer

5G networks are a promising wireless technology that online bookmakers and sports betting operators should factor into their business strategy. This article discusses what this wireless technology is about, some of the advantages 5G offers, and the future direction of 5G as it relates to online sports betting. But, what is 5G?

Sports 78
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What Does Whole Foods Get from Amazon? Alexa, for Starters

Harvard Business

Before synergies can be realized (the proverbial 1+1=3), the entities have to act as one and govern their joint activities well (1+1=1 is the management equation, you might say). Can the stores be transformed into cashierless, wireless purchasing markets ? Can Alexa sell Whole Foods’s inventory?