Epicflow

AUGUST 30, 2024

This element of MOM involves gathering and analyzing data on key performance indicators, e.g., production output, quality metrics, and equipment efficiency. What is more, improved product quality contributes to customer satisfaction, which in turn leads to higher sales and boosts profitability. Reporting and performance analysis.

Operations 204

Operations Management Efficiency Resources 204

Harvard Business

MARCH 10, 2017

Sales executives with even moderately large, distributed sales forces rely on data to help them understand which activities and behaviors lead to the best outcomes. Refining Sales Team Structure and Roles. At the highest level, Workplace Analytics can provide a factual foundation for decisions on sales structure and roles.

Sales 130

Sales Software Productivity Data 130

Harvard Business

MAY 17, 2017

” Beyond the usual financial metrics, JetBlue also measures the strength of its culture and the quality of its experience. But that was the outcome, not the strategy. ” GE is also using very different metrics for its platform businesses. For example, most retailers are merchants using technology.

Airlines 134

Airlines Strategy Strategy Strategy& 134

LSA Global

JULY 1, 2024

While the specific strategy success metrics vary across different industries and different strategies, metrics tend to fall into four overall buckets: Financial, Customer, Employee, and Other. Here is a list of the top thirteen metrics that CEOs should measure for strategic success.

Metrics 68

Metrics Cash Flow Talent Financial 68

Harvard Business

JULY 27, 2017

To get there, companies should take the time to level-set their efforts with three strategic exercises: Reexamine your goals and strategy. With more and more options for mobile interactions, businesses all too often get their digital strategy wrong — or don’t reassess it often enough. Insight Center.

Strategy 113

Strategy Strategy Strategy& Metrics 113

Harvard Business

SEPTEMBER 23, 2016

While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Most industries cower to a few central metrics, the yardsticks that define the winners and losers. Metrics tried and proven over years become a guide to what’s important, driving resource allocation.

Metrics 70

Metrics Retail Sales Automotive 70

Harvard Business

DECEMBER 20, 2018

Front-line sales professionals and managers rarely find the majority of these capabilities useful in winning more business for the company. CRMs today also serve a lot of masters, from executives in the C-suite, technology, marketing, finance, and, oh yeah, sales. And the sales team — well, they mostly hated it.

Sales 132

Sales How To Metrics Tools 132

Harvard Business

JANUARY 2, 2018

That’s why, no matter what your social media strategy is, it’s always a good idea to go back and make sure you have the basics covered. Although 97% of Fortune 500 corporations are on LinkedIn, 84% are on Facebook, and 86% are on Twitter, many brands entered the social media front lines without a clear strategy.

Media 136

Media Company ROI Metrics 136

Effective Managers

FEBRUARY 4, 2022

Many businesses today have a similar focus on outcomes for the performance measures used to assess how well they are implementing strategy. This focus can create problems in either diverging from strategy or by ignoring issues in the value chain. Session 2: Metrics vs Strategy. A Common Pitfall in Business.

Metrics 130

Metrics Strategy Strategy Strategy& 130

Harvard Business

NOVEMBER 14, 2017

” This and a slew of similar maxims reflect a common view of strategy execution: that it’s distinct from strategy, harder to pull off than defining a strategy, and therefore more critical to success — underpinned by seemingly indisputable virtues such as diligence, discipline, consistency, alignment, and focus.

Strategy 110

Strategy Strategy Strategy& Film 110

Harvard Business

AUGUST 8, 2017

Tesla just delivered its first Model 3, the affordable model that he envisioned in his “secret” strategy some 11 years ago. At the core of the confusion over a company like Tesla is that traditional business metrics are outdated and can create overconfidence or underestimation. Laura Schneider for HBR.

Metrics 71

Metrics Sports Data Marketing 71

LSA Global

JUNE 17, 2024

How to Increase the ROI of Sales Training Even though $20 billion is spent on business sales training per year, more than a third of sales leaders admit that they do not have a clear idea of what measurable return they are looking for on sales training. All those sales skills make sense.

ROI 64

ROI Training Training Sales 64

Harvard Business

JULY 12, 2018

Here are some of the strategies that we’ve used, which are hopefully helpful for your business whether it’s an early-stage startup with limited funding or a more mature organization that has a restricted budget. A caveat here: Make sure incentives align with metrics over which the employee has control.

Strategy 132

Strategy Strategy Strategy& Recruiting 132

Harvard Business

APRIL 19, 2018

Companies have hired writers and Chief Content Officers to run departments, create blogs and other materials, and, in the process, some have assured sales people that content marketing can mean the end of cold calling. Our data also indicate that much of marketing and sales collateral is read by prospects outside of the normal work week.

Marketing 133

Marketing Case Studies Case Study Sales 133

Harvard Business

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. Tactical performance is how effectively your organization sticks to its strategy. The second type, known as adaptive performance , is how effectively your organization diverges from its strategy. Metrics emphasized speed.

Metrics 134

Metrics Engineering Operations Sales 134

Strategic Planning and Management Insights

MARCH 6, 2023

SME Strategy is a strategy consulting firm that specializes in helping organizations align their teams and operations around a shared vision, mission, values, goals, and action plans. However, without a data strategy , the likelihood of achieving successful outcomes is greatly diminished.

Report 98

Report Data Strategy Strategy 98

Chad Barr

FEBRUARY 5, 2025

For business leaders, this requires a balanced approach: leverage AI insights, but apply human oversight to ensure content, strategies, and decisions are fair, inclusive, and ethical. Whether you’re developing marketing strategies, creating content, or solving complex business challenges, AI can help you break through creative blocks.

Tools 52

Tools Data Ethics Metrics 52

Consulting Matters

JUNE 24, 2020

Your best copy and strategies come from the conversation that inside your ideal client’s heads (not yours). To ensure your system works and scales: Install metrics for each aspect of the system. And that system isn't networking to find more successful consultants or generous nexus people to act as your unpaid sales force.

Consulting 156

Consulting How To System Sales 156

Harvard Business

JUNE 13, 2017

One client I worked with recently — let’s call it Sales and Product Co. Why is the previous strategy no longer good enough? And perhaps most overlooked of all: How does this new strategy or change link to previous strategies? — was trying to make its business more customer-centric.

How To 134

How To Metrics Resources Sales 134

LSA Global

JULY 15, 2024

How to Deliver Better Sales Training We know from sales assessment data that far too many sales teams lack the proper business sales training , sales coaching, and sales support to consistently meet or exceed their sales targets. Most organizations need higher sales rep.

Training 56

Training Training Sales Culture 56

Harvard Business

SEPTEMBER 11, 2017

Along the way, I’ve talked to hundreds of founders, sales and marketing leaders, customer success VPs, and front-line reps about how to build a customer-first SaaS organization. Don’t obsess over metrics like inquiry volume or time to close tickets. What not to do. Don’t optimize for efficiency. Your goal is success.

Metrics 132

Metrics Engineering Efficiency Operations 132

Harvard Business

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. They have “soft” metrics rather than real business goals. Mistake #2: Linking metrics to business outcomes. So where does it all go wrong?

Metrics 125

Metrics Data Benchmarking ROI 125

LSA Global

FEBRUARY 9, 2018

Why a Winning Sales Strategy Matters|. Strategic sales clarity accounts for 31% of the difference between high and low performing sales teams. When it comes to a winning sales strategy, our clients work most effectively when they begin by answering six very basic sales strategy questions.

Sales 34

Sales Strategy Strategy Strategy& 34

Makarios Consulting

DECEMBER 13, 2023

The CEO brought in a new head of sales. We’ve got to hit 25% sales revenue growth this year. The head of sales got on it. She allocated some time and resources to hunt for new clients, but focused primarily on farming existing accounts to expand sales, capitalizing on the company’s reputation and relationships.

Metrics 76

Metrics Sales Meeting Course 76

Harvard Business

JULY 25, 2016

This disparity highlights an important, and potentially costly, problem: Marketers continue to increase social media spending, yet many are still uncertain about management, strategies, and integration. Still more articles offer a glimpse into other brands’ social media strategies. But what will your brand post?

Media 70

Media Strategy Strategy Strategy& 70

LSA Global

APRIL 15, 2024

Developing an effective sales strategy requires a deep understanding of market dynamics and the ability to adapt to evolving trends. Let’s delve into the intricacies of constructing an effective sales strategy that makes sense to your people, your customers, and your business as a whole.

Sales 36

Sales Strategy Strategy Strategy& 36

LSA Global

APRIL 15, 2024

Developing an effective sales strategy requires a deep understanding of market dynamics and the ability to adapt to evolving trends. Let’s delve into the intricacies of constructing an effective sales strategy that makes sense to your people, your customers, and your business as a whole.

Sales 36

Sales Strategy Strategy Strategy& 36

Harvard Business

OCTOBER 13, 2016

A change in sales or other customer-acquisition processes, for example, will affect multiple aspects of their business models: the types of orders their firms get, capacity planning, operations, delivery, post-sales requirements, and daily interactions among these groups. Who among your current sales team has this ability?

Strategy 70

Strategy Strategy Strategy& Hotels 70

Harvard Business

MAY 23, 2018

How do emotions shape strategy making? These actions increased trust and led to a more open dialogue about the company’s strategy. Practice #2: Reduce emotional attachment to the prevailing strategy by generating many new options – not just one alternative. ANTTI AIMO-KOIVISTO/Stringer. Getty Images.

Strategy 73

Strategy Strategy Strategy& Analysis 73

Harvard Business

OCTOBER 9, 2018

This is the perfect chance to change the way you communicate to better highlight your changing strategy. Has the company decided to pursue a new business vertical based on data collected by the sales team in the field? Is real-time web traffic an important metric for the team to keep an eye on?

Data 128

Data Sales Case Interview Meeting 128

LSA Global

MARCH 17, 2025

Top 10 Sales Rep Performance Checklist: Essential Habits for Success We know from sales leadership simulation assessment data that top sales reps do not just wing it they follow a disciplined, strategic, and customer-first sales process. Using storytelling to make the sales pitch compelling, engaging, and relatable.

Sales 36

Sales B2B Data Trends 36

LSA Global

AUGUST 25, 2020

Is It Time to Pivot Your Sales Strategy? Are you and your sales team agile enough? You will find out just how quickly you can pivot your sales strategy and your sales team when a crisis occurs. Do you need to pivot your sales strategy or sales approach? And now we have one – COVID 19.

Sales 36

Sales Strategy Strategy Strategy& 36

Harvard Business

AUGUST 7, 2018

Why is it that when a group of managers gets together for a strategic planning session they often emerge with a document that’s devoid of “strategy”, and often not even a plan ? ” The latter is a list of actions interspersed with a sprinkling of desired results, all utterly useless in terms of strategy.

Case Interview 133

Case Interview Groups Small Business Examples 133

Consulting Matters

DECEMBER 16, 2022

The overall organizational system includes three primary systems: The business strategy is all about WHAT the organization wants to accomplish. The organization strategy is about HOW the organization will achieve its business strategy. The people strategy is about the WHO.

Consulting 156

Consulting System Sales Meeting 156

Harvard Business

MAY 30, 2018

Data should be designed with an eye towards imputation — so the holes in the data can filled as needed to drive strategy. For example, while it is true that search advertising can be correlated with purchase because customers are in a motivated state to buy, it does not follow that ads caused sales. purchase funnel metrics).

Marketing 133

Marketing Data Advertising Talent 133

Harvard Business

FEBRUARY 16, 2018

Together, standing meetings should synchronize the entire organization in a meeting cadence that executes strategy and delivers results. At the consumer product company, many of the standing meetings were of groups that had been formed years prior, but as the organization evolved and shifted strategies, were never dissolved.

Meeting 134

Meeting How To Government Finance 134

Harvard Business

JUNE 22, 2016

This will require reporting on new metrics. Dashboards usually include metrics such as number of interactions on your digital platform (sales or other), number of active network partners, value created, for both the firm and its partners, and the overall sentiment of the network regarding its collaboration.

How To 125

How To Metrics Pharmaceuticals Hotels 125