LSA Global

JULY 1, 2024

While the specific strategy success metrics vary across different industries and different strategies, metrics tend to fall into four overall buckets: Financial, Customer, Employee, and Other. Here is a list of the top thirteen metrics that CEOs should measure for strategic success.

Metrics 68

Metrics Cash Flow Talent Financial 68

Epicflow

JANUARY 30, 2025

It helps standardize project management practices, ensure alignment with organizational strategy, and provide oversight to deliver projects successfully. By identifying risks, tracking KPIs, and forecasting project outcomes, businesses can adapt their strategies to achieve better results.

Tools 130

Tools Software Efficiency Resources 130

Harvard Business

OCTOBER 23, 2017

We decided to investigate whether gender differences in behavior drive gender differences in outcomes at one of our client organizations, a large multinational business strategy firm, where women were underrepresented in upper management. The metric we used for this is called weighted centrality.

Study 135

Study Data Leadership Survey 135

Harvard Business

JULY 19, 2018

Relatedly, managers tend to hold on to long-held assumed truths that often management scholars’ studies have dispelled. Third, evaluating professors’ scholarly contributions by counting their “A” journal publications incentivizes scholars to produce as many published studies as possible.

Research 132

Research Journal Ethics Metrics 132

Harvard Business

NOVEMBER 8, 2016

The answer to the shift away from reliance on outbound sales could reside in social selling , the strategy of adding social media to the sales professional’s toolbox. Both strategies create valuable content from the consumer’s perspective and use similar social networks and social software tools.

B2B 195

B2B Sales Media Survey 195

Harvard Business

JUNE 13, 2018

For years, agile teams and organizations have measured success using process metrics – time to market, team throughput and cycle times, improved quality, and better predictability of output. An important outcome of agility is increased alignment and visibility between the business strategy and the work that is being done.

Agile 72

Agile Metrics Productivity Resources 72

Epicflow

FEBRUARY 20, 2025

These tools offer features for tracking performance metrics, managing resources, and ensuring alignment with strategic priorities. Facilitates better decision-making by identifying projects that align with business strategy. Strategic Alignment Links projects to organizational goals to prioritize initiatives with the highest value.

Tools 130

Tools Management Software Resources 130

Harvard Business

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. They have “soft” metrics rather than real business goals. Mistake #2: Linking metrics to business outcomes. So where does it all go wrong?

Metrics 127

Metrics Data Benchmarking ROI 127

Harvard Business

FEBRUARY 24, 2017

The CEOs in our study were adept at telling their company’s story. Great stories are credible, simple, consistent, and use both financial and nonfinancial metrics to link a long-term vision and firm values with a distinctive business strategy and focused operational priorities. Adopt a Both/And Performance Mindset.

Metrics 118

Metrics Study Financial Operations 118

Harvard Business

NOVEMBER 1, 2017

We studied Omada’s program as part of our Harvard Medical School initiative to identify and share knowledge about innovative approaches to major health challenges that primary care providers play the lead in treating. One of the key metrics that the Omada program tracks is participants’ weight.

Wireless 176

Wireless Study Pharmaceuticals Groups 176

Harvard Business

OCTOBER 10, 2017

Bernstein studied assembly-line performance at a company he called “Precision.” Every step of the process was measured, and real-time metrics were easily accessible. Tactical performance is how effectively your organization sticks to its strategy. Metrics emphasized speed.

Metrics 135

Metrics Engineering Operations Sales 135

Harvard Business

JUNE 16, 2017

But a Harvard Business Review analytics study of 230 executives suggests a stunning rate of anticipated progress: 15% said they use “ predictive analytics based on HR data and data from other sources within or outside the organization,” while 48% predicted they would be doing so in two years. Consulting firms in the U.S.

Metrics 135

Metrics Analysis Data Talent 135

Harvard Business

AUGUST 9, 2016

It happened slowly at first … but today 91 percent of smartphone users turn to their phone for ideas while doing a task (Source: Google/Ipsos, “Consumers in the Micro-Moment” study, March 2015). Does Your Company Have a Data Science Strategy? Consumers expect more of marketers now. That’s a tall order.

Marketing 106

Marketing Metrics Enterprise Data 106

Harvard Business

DECEMBER 20, 2018

The EVP of sales liked the easy-access dashboard to report on metrics and the forecast. Your sales team needs to understand that they drive the execution of your strategy every time they interact with a client or prospect. Sales management was less positive but acknowledged that it helped them monitor activity.

Sales 132

Sales How To Metrics Tools 132

Harvard Business

OCTOBER 6, 2016

In a Deloitte study of 7,000 organizations this year, 89% of executives rated “ strengthening the leadership pipeline ” an urgent issue. To explain why, I’ll share some findings from a study my colleagues and I just completed at Deloitte. Paul Garbett for HBR. Developing Tomorrow’s Leaders.

Leadership 135

Leadership Deloitte Culture Pharmaceuticals 135

Epicflow

FEBRUARY 20, 2025

These tools offer features for tracking performance metrics, managing resources, and ensuring alignment with strategic priorities. Facilitates better decision-making by identifying projects that align with business strategy. Strategic Alignment Links projects to organizational goals to prioritize initiatives with the highest value.

Tools 130

Tools Management Software Resources 130

Harvard Business

FEBRUARY 16, 2017

McKinsey has a new study out on an important topic — the question of whether corporations systematically take too short a view and do not invest enough for the long term. I was therefore excited to see that McKinsey had a new empirical study that provides evidence in favor of the view that corporations should take longer views.

McKinsey 123

McKinsey Cash Flow Comparison Methodologies 123

Harvard Business

MAY 8, 2018

Prior studies have two common methodological limitations. Sponsored by Accenture Strategy. The ideal metric needed to simultaneously address: (1) the sector’s competitive dynamics, (2) the firm’s productivity relative to its competitors, and (3) what could be attributed to the new CEO. Insight Center.

Study 72

Study Productivity Efficiency Analysis 72

Harvard Business

APRIL 19, 2018

With online technologies and targeted lists, this should be a cost-effective tool for separating the suspects from the prospects, accelerating customer conversion through the sales funnel, and, equally important, optimizing “data-driven marketing” by tying each piece of content to metrics like opens, reads, downloads, and so on.

Marketing 135

Marketing Case Study Case Studies Sales 135

Harvard Business

MARCH 19, 2018

For our survey of 1,624 full-time employees, all participants in a longitudinal study of 4,000 American workers, our goals were two-fold: First, to identify those employees most at risk for feeling lonely at work; and second, to identify key drivers that maximize the benefits of increased social cohesion among employees. Prosocial nudges.

Research 135

Research Report Study Survey 135

Harvard Business

MAY 23, 2018

How do emotions shape strategy making? We investigated this topic when we studied how Nokia executives dealt with the company’s severe strategic challenges between 2007 and 2013. These actions increased trust and led to a more open dialogue about the company’s strategy. ANTTI AIMO-KOIVISTO/Stringer. Getty Images.

Strategy& 75

Strategy& Strategy Strategy Analysis 75

Harvard Business

OCTOBER 13, 2016

According to a study , executives consider less than one-fifth of the meetings they have with salespeople to be valuable. In one study , sellers gave themselves an aggregate grade of B for their meeting preparation, while executive buyers at their accounts provided sellers with a grade of F. Most reps miss the mark. Manage each minute.

Strategy 70

Strategy Strategy Strategy& Hotels 70

Harvard Business

OCTOBER 3, 2018

There are findings that point to positive gains in both cost savings and productivity measures, while other studies, including the recent report from the National Bureau of Economic Research, find that programs can make for good recruitment tools but won’t do much to lower costs or improve health. While more than 60% of U.S.

How To 130

How To Metrics Groups Energy 130

Harvard Business

MAY 9, 2017

While sports are different from other industries in many respects, baseball makes a good test case for this kind of study for several reasons. We first show that, as in prior studies , pay dispersion is negatively related to winning performance above and beyond the effects of the other factors.

Data 116

Data Sports Metrics Case Interview 116

Harvard Business

NOVEMBER 7, 2018

To translate that vision into action, Macia then challenged her team to triple the level of premiums, without sacrificing underwriting quality, in three years — and asked each of them to quickly develop a strategy for how to make that happen in their product areas, and how to best use underwriting and the other support functions to do it.

Leadership 132

Leadership Handbook Healthcare Emotional Intelligence 132

Harvard Business

OCTOBER 25, 2018

This neglect has hindered their ability to leverage data into talent strategies that can help transform their businesses. HR leaders can start by upskilling their teams in areas that impact two critical business outcomes: building bench strength and tying HR metrics to financial success. Develop data visualization skills.

Data 132

Data Talent Survey Recruitment 132

Rick Conlow

AUGUST 19, 2021

Leadership through position power involves these strategies: Domination approach. Fear strategies. Leadership through personal power includes these strategies: Service approach. Their study’s methodology included a questionnaire and case studies. Employees are subordinate. “Do Do as I say!”. It is a result.

eBook 144

eBook Leadership Emotional Intelligence Research 144

Harvard Business

AUGUST 21, 2017

A classic 1998 Stanford University study accurately predicted that by 2020 advances in technology will have eliminated many lower to mid-level jobs. Here are six strategies to help you and your team members achieve better work-life sustainability through setting and keeping boundaries.

Boston Consulting Group 135

Boston Consulting Group Study Conference Survey 135

Harvard Business

JULY 25, 2016

Yet IBM’s C-Suite Study reports that nearly half of CMOs believe they are not prepared to manage the challenges of social media. This disparity highlights an important, and potentially costly, problem: Marketers continue to increase social media spending, yet many are still uncertain about management, strategies, and integration.

Media 70

Media Strategy Strategy Strategy& 70

Harvard Business

AUGUST 1, 2018

More recently, a study compared the commonly used crime risk analysis tool COMPAS against recidivism predictions from 400 untrained workers recruited via Amazon Mechanical Turk. Combine traditional machine learning metrics with fairness measures. Pair data scientists with a social scientist. Several tactics have been proposed.

Data 126

Data Training Training Metrics 126

Harvard Business

MAY 8, 2017

In a study of S&P 500 and Global 500 firms, our team found that those leading the most successful transformations, creating new offerings and business models to push into new growth markets, share common characteristics and strategies. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Methodologies 135

Methodologies Culture Company Metrics 135

Harvard Business

FEBRUARY 16, 2018

Map a strategy. Case Study #1: Stay current and build relationships with your colleagues so that you understand what motivates them. With Jeff Wald, the president and COO, an analytic thinker, she started with the metrics. ” Case Study #2: Create a message that resonates, and forge a path for others to become proponents.

How To 195

How To Case Studies Case Study Conference 195

Harvard Business

OCTOBER 30, 2017

This research confirms that when it comes to strategy execution, there is a knowing-doing gap. The Gap Between Strategy and Execution. And it comes at a cost that is all too familiar: Most initiatives set up to execute strategy fail to deliver the intended benefits. Insight Center. Sponsored by the Brightline Initiative.

Strategy 72

Strategy Strategy& Strategy Government 72

Harvard Business

NOVEMBER 9, 2016

These high-performing health systems offered a key insight: To sustain change, you need a strong strategy for engaging and standardizing the work of frontline managers. Some systems that we studied have focused on these support departments to introduce their pilots and build goodwill among caregivers.

Healthcare 117

Healthcare System Operations Metrics 117

Harvard Business

AUGUST 29, 2016

Below are 10 that significantly affect customer value across all categories studied. Companies deploying emotional-connection-based strategies and metrics to design, prioritize, and measure the customer experience find that increasing customers’ emotional connection drives significant improvements in financial outcomes.

Retail 132

Retail Apparel Financial ROI 132

Harvard Business

AUGUST 31, 2018

A recent study of VC firms found that more-diverse teams had higher financial returns than their homogenous counterparts. To look into this question, I conducted a case study as part of my dissertation research involving 23 women of color at a Fortune 500 company. What made their ascent possible? They confidently seize opportunities.

Management 132

Management Leadership Culture Development 132

Harvard Business

MARCH 8, 2018

These are all very different strategic needs requiring different implementation approaches and performance metrics. The second question providers must ask is how they will measure the success of their virtual care services.

Retail 72

Retail Strategy Strategy Strategy& 72