Harvard Business

SEPTEMBER 19, 2023

Covid-19 was the death knell for traditional hierarchical command-and-control operations management. In its place a new model has emerged that’s far better equipped to deal with today’s disruptive, volatile, and unpredictable environment.

Operations 254

Operations Management Talent Examples 254

Harvard Business

MARCH 27, 2024

It’s insufficient to just share the goals and objectives of your strategy and hope implementation will succeed.

Strategy& 248

Strategy& Strategy Strategy Operations 248

Effective Managers

NOVEMBER 25, 2024

The rise of automation, artificial intelligence (AI), and digital tools has reshaped the way teams operate, and leaders must adapt to this transformation to remain effective. Diversity, equity, and inclusion (DEI) are no longer just nice-to-have initiatives—they are central to a successful organizational strategy.

Leadership 234

Leadership Agile Tools Culture 234

Harvard Business

NOVEMBER 13, 2023

Companies can tread three paths: transactional (profit-focused), toxic (misaligned actions under a guise of societal benefit), or transcendent (true alignment of values and operations).

Strategy& 254

Strategy& Strategy Strategy Operations 254

Harvard Business

MARCH 1, 2024

Companies that integrate the cost of capital into their strategy and planning reap real benefits. To do that, executives need to rediscover the concept of economic profit (EP) — that is, revenue minus not just operating and administrative costs, but also the cost of the capital needed to produce that revenue.

Strategy& 247

Strategy& Strategy Strategy Operations 247

Harvard Business

DECEMBER 23, 2024

The loneliness experienced by CEOs stems not from a lack of social connections but from the heavy burden of leadership and decision-making especially during crises, when they look to their board, senior executives, or operational managers to steady the ship but feel they arent up to the task or are divided.

Survey 215

Survey Interviews Operations Leadership 215

Effective Managers

JANUARY 23, 2025

Properly understanding and implementing cross-functional authority is essential for ensuring smooth operations and effective collaboration. Challenges and Implementation Strategies Implementing these forms of authority can be challenging, as it requires a delicate balance between autonomy and control.

Policies 238

Policies Operations Culture Leadership 238

Harvard Business

SEPTEMBER 12, 2023

How to scale a technology company with a mission to improve patient outcomes in surgical procedures.

Operations 236

Operations Company How To Organizational Development 236

Harvard Business

JANUARY 8, 2025

The challenges include: operational issues, offering customers a good experience, and shifting from an internal focus towards managing an external network of sellers. It involves weighing a host of benefits and challenges.

Retail 229

Retail Operations Data Productivity 229

Effective Managers

DECEMBER 2, 2024

Let’s explore the key strategies for successful delegation and how to overcome common challenges. By distributing tasks, leaders free themselves to focus on higher-level goals, such as strategic planning and decision-making, while ensuring that day-to-day operations run smoothly.

Resources 206

Resources Tools Leadership Construction 206

LSA Global

DECEMBER 2, 2024

The Impact of CEOs on Strategy: Driving Vision and Execution Stakes are high for CEOs; almost 25% of Fortune 500 CEOs are dismissed each year. We know from leadership simulation assessment data that the impact of CEOs on strategy matters. Can your CEO drive cohesion and a sense shared sense of purpose?

Strategy& 63

Strategy& Strategy Strategy Leadership 63

Clarity Consultants

MARCH 12, 2025

This article explores real-world success stories, key performance metrics, and actionable strategies to ensure your custom eLearning courses yield maximum returns. Deeper insights require examining financial metrics, employee engagement, and operational efficiencies. Clarity Consultants responded with a scalable workforce solution.

Case Study 130

Case Study Case Studies ROI Metrics 130

Harvard Business

AUGUST 21, 2024

Manufacturers that embrace automation and demonstrate agility in overhauling their operational strategies will be best positioned to capitalize on this wave. As technology improves, the decision to pursue this goal will primarily depend on the factory’s economic considerations.

Agile 253

Agile Operations Strategy Strategy 253

Harvard Business

DECEMBER 13, 2023

If you’re making complex strategic decisions based off of big, emerging trends in your industry, this episode is for you.

Strategy 229

Strategy Strategy& Strategy Trends 229

Consulting Matters

AUGUST 4, 2022

Today I'm talking with Lee Cockerell, the former Executive Vice President of Operations for Walt Disney resort and currently a consultant, author, and speaker. In this episode, you'll hear: How Lee evolved as a leader by shedding defensiveness and operating in trust. Why you need to create a system to be a person of your word.

Operations 156

Operations Leadership Hotels Sports 156

Harvard Business

OCTOBER 8, 2021

Researchers found that more often than not the answer is yes. Here’s why.

Operations 170

Operations Research Talent Strategy& 170

Harvard Business

MAY 14, 2024

Leaders who are exploring how AI might fit into their business operations must not only navigate a vast and ever-changing landscape of tools, but they must also facilitate a significant cultural shift within their organizations. But research shows that leaders do not fully understand their employees’ use of, and readiness for, AI.

Research 252

Research Company Culture Tools 252

Harvard Business

MARCH 26, 2024

But companies rarely use this same approach in the execution of their own growth strategy. The same due diligence skills and tools can be found in most large companies, but they are usually siloed in the corporate development team — the folks who handle M&A, who rarely have a chance to apply their expertise to a company’s ongoing operations.

Company 244

Company Tools Operations Strategy 244

Progressus

MARCH 5, 2025

Enterprise Resource Planning (ERP) systems are indispensable tools for modern businesses aiming to optimize operations and drive competitive advantage. However, even the most advanced ERP systems can fall short without proper alignment between IT and business objectives.

Strategy& 52

Strategy& Strategy Strategy Enterprise 52

Harvard Business

JULY 4, 2024

These strategies not only reduce AI’s environmental footprint but also enhance operational efficiency and cost-effectiveness, balancing innovation with sustainability.

Company 252

Company Energy Efficiency Government 252

Successful Independent Consulting

JANUARY 28, 2025

strategy development, market research, transformation initiatives). On-Demand by RGP : Specializes in operational and implementation support; projects tend to be longer-term roles focusing on functional expertise like accounting, finance, HR, IT, and supply chain.

Cash Flow 195

Cash Flow Consulting Intellectual Property Resumes 195

Harvard Business

OCTOBER 8, 2024

So, how can leaders make sure workers are able to balance operational necessities with innovation? Four strategies can help: 1) Clearing the “process debt” that’s blocking innovation time; 2) Subtracting something old before you add something new; 3) Putting innovation at the top of the list; and 4) Separate invention and optimization.

How To 251

How To Operations Strategy Strategy 251

Harvard Business

MARCH 8, 2024

Strategic clarity is more than operational proficiency; it’s about deeply recognizing a company’s distinctive strengths and aligning every operation with this core identity. Achieving this level of clarity necessitates a disciplined strategy approach, aligning resources, talent, and decisions with the company’s fundamental mission.

Company 242

Company Ethics Operations Talent 242

Harvard Business

SEPTEMBER 8, 2023

As reliance on data and analytics continues to expand across industries from agriculture to manufacturing, health care to financial services, it stands to reason that the next generation of data leaders will have far-reaching roles that impact strategy, decision-making, operations, and countless other functions.

Data 254

Data Development Financial Operations 254

Harvard Business

MARCH 11, 2024

Many people operate from the belief that there’s too much to do and they can’t afford to pause during their workday. In this article, the author outlines eight strategies to try to build more breaks into your day. But taking effective breaks is essential to preventing burnout.

Operations 254

Operations Strategy Strategy Strategy& 254

Tom Spencer

OCTOBER 27, 2023

Business operations teams play a critical role in the success and growth of both big companies and small startups. Let’s explore the role of business operations teams in greater detail for both big companies and small startups.

Operations 89

Operations Company Efficiency Resources 89

Effective Managers

JUNE 24, 2024

Examining Practical Applications of Artificial Intelligence (AI) in Improving Business Processes Leveraging AI into business operations has become a transformative force across various industries. AI in Streamlining Operations AI technology has made significant strides in optimizing operational efficiency.

Ethics 207

Ethics Efficiency Operations ROI 207

Harvard Business

SEPTEMBER 26, 2023

Operations managers have been using randomized decision-making since World War II (randomized search was used to locate enemy submarines in the open ocean), but it has not yet been seriously applied to strategic decision-making, which remains focused on hypothesis formulation and testing.

Conference 247

Conference Operations Strategy Strategy 247

Harvard Business

FEBRUARY 27, 2024

The shift to advanced therapeutic modalities (ATMs) promises to change the nature of competition in the pharmaceuticals industry.

Pharmaceuticals 239

Pharmaceuticals Strategy& Strategy Strategy 239

Harvard Business

JANUARY 12, 2024

Strategy and foresight were once the same discipline. The immediacy of day-to-day operations can lead to a strategic process that is more about ticking boxes and filling templates, which often end up languishing, unopened, in an inbox. And they should be again.

Operations 253

Operations Strategy Strategy Strategy& 253

Harvard Business

SEPTEMBER 20, 2024

With ESG advocates on the defensive, business leaders need a new roadmap to determine which factors to incorporate into their business strategies and operations – and their political advocacy – and how they will communicate this to their stakeholders.

Government 248

Government Operations Strategy Strategy 248

Clarity Consultants

OCTOBER 3, 2021

Most companies had to pivot without much notice, ensuring they could adjust to new rules regarding how organizations were (or weren’t) allowed to open and operate during the pandemic. Good Crisis Management Is Purposeful and Proactive: Companies with Robust Technology Strategies Were Better Prepared. In the end, companies adapted.

Financial 264

Financial Industry Management Guidelines 264

Harvard Business

SEPTEMBER 30, 2024

Addressing the risk cannot be left to procurement and operations teams alone, however smart and skillful they are. Under the surface, supply chain risk has become severe, systemic, and strategic. Boards and CEOs need to put supply chains back at the top of their agendas.

Operations 246

Operations Financial System Leadership 246

Harvard Business

FEBRUARY 12, 2024

Public company boards are typically focused on oversight, supporting the management team while keeping a respectful distance from day-to-day operations. In contrast, boards of companies owned by private equity tend to be much more hands-on.

Company 245

Company Operations Culture Strategy 245

Harvard Business

OCTOBER 16, 2023

Leaders can use an approach called balanced benchmarking, borrowed from operations management, to conduct a needs assessment and apply training where it can be most effective. The author explains how this approach was applied at a firm in the legal services industry and offers five strategies for implementation.

ROI 242

ROI Development Benchmarking Operations 242

Successful Independent Consulting

OCTOBER 27, 2023

Even if your pricing strategy is to use a fixed price or to use a hybrid approach (part fixed, part variable), use your base rate as the building block and to sanity check your package pricing. People who market themselves as independent professionals and operate as small businesses can charge more than those who work as subcontractors.

Consulting 393

Consulting Intellectual Property Deloitte Benchmarking 393