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Using Digital Exhaust to Improve Sales

Harvard Business

Customer relationship management software revolutionized how companies manage their sales pipelines. It also allowed organizations to communicate and coordinate more effectively across large sales account teams. Now a new breed of software applications is reshaping sales force management. Insight Center.

Sales 104
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Facebook’s Misleading Campaign Against Apple’s Privacy Policy

Harvard Business

It claims Apple’s plan to give users more control over their data will harm small businesses. But the facts don’t add up.

Policies 131
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Technology Ain’t Going to Solve Your Problems

Markovitz Consulting

The software calculated purchases based on customer demand, which was artificially inflated by a bonus program that the VP of sales ran during the normally slow summer months. Technology might actually exacerbate problems if you don’t address bad policies and behaviors first. What happened? Even Amazon has run into this problem.

Software 178
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“Blue Collar” Sales and Selling

CaseInterview.com

I find the prejudice against working in sales incredibly ironic. It’s sales too. There are only two unanswered questions that remain: 1) Whether you like the idea or not, will you accept and embrace the idea that you are in everyday sales situations more than you realize? 2) Will you decide to improve your sales skills, or not?

Sales 76
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Early Lessons from India’s Demonetization Experiment

Harvard Business

As I said at the time, it was a case study in poor policy and even poorer execution. When the policy change was announced, people were given until December 30, 2016, to return 500- and 1,000-rupee notes to banks, or else risk losing the value of them. Overnight, 86% of cash in circulation was voided. Four months passed. instead of 7%.

Banking 128
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Tech Sales vs Management Consulting

Tom Spencer

As someone currently in management consulting who has previously done tech sales for a major software company, I was amused by Martin Keller’s article championing tech sales (sometimes known as consultative or customer success driven sales) over management consulting. I want to compare these two career options in 6 respects.

Sales 68
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Good Sales Teams Know When to Stop Selling

Harvard Business

Think hard before blindly committing to another sales pitch. You have earned the right to ask them for another sale. A call from a sales representative will just get their blood boiling, and could send them defecting to a competitor. One reason is the intense pressure to hit quarterly sales targets. Not so fast.

Sales 70