Harvard Business

NOVEMBER 15, 2017

Few industries are being disrupted as drastically as the retail industry. More retail purchases are moving online, and a growing number of manufacturers now sell to consumers directly, cutting out retailers entirely. The Gap Between Strategy and Execution. Below, we explore each one, in turn: Empower mid-level teams.

Retail 128

Retail Operations Productivity Industry 128

Harvard Business

JUNE 22, 2016

Big box retail stores are losing relevance, while e-commerce and specialty stores grow in appeal. As a result, big box retail must shift its strategy — from competing on access and selection to staging big experiences and providing big discounts. is over-retailed. Several dynamics have produced this trend: The U.S.

Retail 112

Retail Trends Sports Productivity 112

Harvard Business

NOVEMBER 7, 2017

” When leaders “execute a strategy,” they usually mean the former — putting an idea into action. Execution is often where strategies go to die. So what determines whether execution brings life or death to your strategy? .” On the other, it means, “the carrying out of a death sentence.”

Strategy 134

Strategy Strategy& Strategy Metrics 134

Harvard Business

MARCH 28, 2025

And how suppliers can maintain crucial relationships when pursuing new channels.

Retail 172

Retail Research Sales Marketing 172

Harvard Business

SEPTEMBER 20, 2017

The news is part of a larger trend of closings that some are calling the retail apocalypse. The rise of e-commerce, combined with a shift in consumer preference toward dining out over shopping and with years of overbuilding , has made for distinctly unattractive economics in traditional retail. billion purchase of Whole Foods.

Retail 102

Retail Comparison Industry Training 102

Harvard Business

NOVEMBER 29, 2016

But there’s a surprising insight in the data released by the National Retail Federation : 36% of shoppers reported that all of their purchases were on sale; 11% made that claim in 2015. Analysts attribute this more than 300% increase to widespread discounting by retailers. In what appears to be an increasingly healthy U.S.

Retail 70

Retail Strategy Strategy& Strategy 70

Effective Managers

JUNE 24, 2024

AI in Decision Making and Strategy AI’s capability to analyze large data sets offers unprecedented advantages in strategic decision-making. This foresight allows companies to adapt their strategies in advance, staying ahead of the curve.

Ethics 219

Ethics Efficiency Operations ROI 219

Harvard Business

MARCH 29, 2018

The relentless rise of online retailers has led to deep soul searching among brick-and-mortar retailers to find ways to compete. The traditional methods of competing through convenience, assortment, and pricing are largely ineffective against online retailers who outperform brick-and-mortar retailers in these dimensions.

Retail 71

Retail Sales Productivity Research 71

Harvard Business

MARCH 21, 2017

It has also been acquiring e-commerce niche players, including Shoebuy and outdoor gear retailer Moosejaw, and digital technology companies, such as search experts Adchemy and cloud platform OneOps. Walmart does need to shore up its e-commerce capabilities, but its attempts to out-Amazon Amazon aren’t a winning strategy.

Strategy 132

Strategy Strategy& Strategy Retail 132

Harvard Business

SEPTEMBER 1, 2016

Gallup focused on six outcomes: sales, profit, customer engagement, turnover, employee engagement, and safety. 10%-19% increase in sales. Leaders should also communicate their business strategy in terms of their organization’s competitive strong points – their company’s strengths. 14%-29% increase in profit.

Development 132

Development Sales Talent Study 132

Harvard Business

DECEMBER 14, 2018

These relationships can create efficient new sales channels and powerful feedback mechanisms or unlock entirely new business models. We frequently find that executive teams understand the potential of a reinvented distribution strategy; however, they are unclear on how to proceed. market for personal computers.

Strategy 128

Strategy Strategy& Strategy Insurance 128

Harvard Business

JUNE 6, 2018

Retail has been constantly reinventing itself, and participants race to keep up with what feels like a series of epic shifts in consumer preferences. Retailers and manufacturers are rushing out new products to keep pace with the leaders of fast fashion such as Zara, H&M, and Forever 21, which launch new fashions every week or so.

Apparel 132

Apparel Retail Fashion Sales 132

Tom Spencer

NOVEMBER 3, 2023

For instance, when the retail giant, Walmart, faced stalling sales due to stiff competition from e-commerce platforms, it was challenging to formulate a roadmap into the future. In the ever-evolving landscape of business, enterprises face the challenge of charting a clear path towards success and sustainable growth.

Enterprise 88

Enterprise Strategy Strategy& Strategy 88

Harvard Business

MAY 17, 2017

But that was the outcome, not the strategy. For example, most retailers are merchants using technology. Traditional retailers obsess over incremental metrics like same-store sales that are tied to business goals. Bethune and the other airline leaders thought that the Southwest model was about taking out costs.

Airlines 134

Airlines Strategy Strategy& Strategy 134

Harvard Business

DECEMBER 7, 2017

The holiday season, which is by far the most important time of year for retailers, highlights the increasingly intense battle between physical stores and online websites. Online retailers offer consumers time well saved. retail market at less than 10% as of the first quarter of 2017, online sales are growing at almost 10% per year.

Retail 133

Retail Sales Course Trends 133

Harvard Business

JANUARY 26, 2017

One of the biggest questions faced by brick-and-mortar retailers today is whether prices should be the same online and in stores. Gaining clarity on this issue is critical for traditional retailers to successfully compete in both environments. Well, the news for retailers keeps getting worse.

Retail 70

Retail Sales Airlines Operations 70

Harvard Business

MAY 30, 2017

After discussing Jacobi’s sales woes, Shani, suggested he try out Albert, Adgorithm’s AI-driven marketing platform. It was almost twice his all-time summer weekend sales record of eight. Did this keyword generate sales? It wasn’t enough. Jacobi decided he’d give Albert a one-weekend audition. AI at Work.

Sales 134

Sales Tools ROI Advertising 134

Harvard Business

JANUARY 3, 2017

Retailers such as ALDI and Walmart have used price to position themselves against traditional competitors in their markets, pinching margins all around. We found that retailers can get either more or less credit for their pricing than actual shelf prices would suggest. Price wars have broken out in consumer industries around the world.

Retail 132

Retail Survey Bain Comparison 132

Harvard Business

SEPTEMBER 9, 2016

Virtual reality (VR), along with its sister technology augmented reality (AR), offers retailers the opportunity to transform how people shop. The successful incorporation of VR and AR into retail models also has the potential to vastly change the way retailers are thinking about stores of the future. Your buddy is in Houston.

Retail 70

Retail Sports Comparison Travel 70

Harvard Business

AUGUST 13, 2018

China’s two retailing powerhouses, online commerce pioneer Alibaba and social media-gaming pioneer Tencent, have systematically established a duopoly of record proportions in record time. It started when online retailer Alibaba made the seemingly counterintuitive expansion into the brick-and-mortar world.

Retail 70

Retail Marketing Data Operations 70

Tom Spencer

MAY 17, 2024

Hundreds of articles have been written on strategy, each with an author that presents a unique perspective from years of paradigm-shaking experience. Some even “reinvent the wheel” by rejecting past concepts altogether and introducing an entirely new way of thinking about strategy.

Strategy 88

Strategy Strategy& Strategy How To 88

Harvard Business

APRIL 5, 2021

Retail vs. digital isn’t an either/or.

Strategy 91

Strategy Strategy& Strategy Retail 91

Harvard Business

APRIL 26, 2016

For decades, Sales and Academia remained worlds apart and the business world did fine. But Sales is changing, Academia is out of touch, and this is bad for business and the academy. Sales was traditionally seen as a form of service work, with an emphasis primarily on developing moral character.

Sales 70

Sales Education Training Training 70

Harvard Business

MAY 23, 2016

I currently lead E-Commerce and Digital Marketing at Journelle.com, a startup luxury lingerie retailer. The shift from brand loyalty to platform loyalty has forced specialized online retail companies like my own to ask, How can I keep my customers loyal? The volume is bigger than any marketer can dream.

Retail 116

Retail Productivity Sales Strategy 116

Harvard Business

OCTOBER 20, 2017

The reason why retailers try to offer a personalized price goes back to the downward sloping demand curve highlighted in Economics 101. Meanwhile, if discounts can be discreetly offered to customers with a lower willingness to pay, additional sales (and profit) are reaped. Web retailers can similarly profile their shoppers.

Retail 71

Retail Hotels Comparison Ethics 71

Effective Managers

JUNE 24, 2024

AI in Decision Making and Strategy AI’s capability to analyze large data sets offers unprecedented advantages in strategic decision-making. This foresight allows companies to adapt their strategies in advance, staying ahead of the curve.

Ethics 130

Ethics Efficiency Operations ROI 130

Management Consulted

APRIL 2, 2017

Strategy& (PwC). Ask any consultant about the Middle East, and Booz (now Strategy&) will be the first name on their lips! A little later, Booz was acquired by PwC and rebranded as Strategy& Now that our little history lesson is complete, let’s continue. Here we go! in revenue (wow!). Bain & Company.

Oliver Wyman 160

Oliver Wyman Consulting Deloitte Real Estate 160

Harvard Business

JUNE 5, 2018

Executives should be thinking about four different types of competition to maintain relevance in a changing environment, which originate from our work on competitiveness , strategy , and strategic change. Sponsored by Accenture Strategy. Interestingly, customers have varied preferences for retailers depending on the product category.

Retail 127

Retail Examples Accenture Productivity 127

Harvard Business

JULY 7, 2016

No strategy is static. How this is applied will vary by retailer. Kroger has aligned its entire business around a “Customer 1st” brand strategy. In all of these cases, the digital differentiator creates a unique customer experience likely to drive higher satisfaction, additional sales, and repeat trips.

Trends 122

Trends Hotels How To Retail 122

Tom Spencer

MAY 18, 2019

These asset classes can include public equities/stocks, fixed income/bonds, money markets, commodities, infrastructure, real estate and alternative strategies – including hedge funds, private equity and venture capital. Asset management can be broadly divided into retail and institutional asset managers depending on whose money they handle.

Industry 113

Industry Real Estate Management Retail 113

Harvard Business

SEPTEMBER 25, 2018

Influencers are much more than the “Instafamous”: They are diverse individuals with established expertise, expansive platforms, and refined strategies of engaging target audiences and shaping their behavior. million RMB (nearly $500,000) in sales of a limited-edition handbag in just six minutes.

B2B 122

B2B Education Media B2C 122

Harvard Business

AUGUST 29, 2016

Companies deploying emotional-connection-based strategies and metrics to design, prioritize, and measure the customer experience find that increasing customers’ emotional connection drives significant improvements in financial outcomes.

Retail 132

Retail Apparel Financial ROI 132

Harvard Business

JULY 25, 2016

This disparity highlights an important, and potentially costly, problem: Marketers continue to increase social media spending, yet many are still uncertain about management, strategies, and integration. Still more articles offer a glimpse into other brands’ social media strategies. Is your target audience even on Pinterest?

Media 70

Media Strategy Strategy& Strategy 70

Harvard Business

SEPTEMBER 27, 2017

Unilever has acquired Dollar Shave Club , a young startup, for $1 billion in a move to introduce a new model of subscription sales. “A clear, easy-to-memorize digital group strategy is now vocally championed by leadership across the company,” Rochet says. “Personal experience makes me a more effective marketer.”

Media 136

Media Fashion Agile Sales 136

Harvard Business

MARCH 21, 2018

If your customer retention strategy relies on “buying” loyalty with rewards, rebates, or discounts, it is coming at a high cost. Yet, according to recent consumer research from Kantar Retail, 71% of consumers now claim that loyalty incentive-programs don’t make them loyal at all. Topic Images Inc./Getty Getty Images.

Marketing 134

Marketing Apparel Retail Company 134

Tom Spencer

AUGUST 22, 2020

Retail depletions: It’s essential to have a clean measure of sales to end-users, undistorted by fluctuations in inventories. Retail take-away (or retail depletions) in dollars and in units (ounces, pounds, cases, etc.) is the most common measure of sales to consumers. Average number of shelf facings per SKU?

Marketing 88

Marketing Advertising Retail Sales 88

Tom Spencer

AUGUST 29, 2020

Then, budget allocation is done, by shifting money from low ROI mediums to high ROI mediums, thus maximizing sales while keeping the budget constant. are interpreted as the % change in business outcome (sales) for a unit change in the independent variables (e.g. Consider Product ABC from a leading retailer. Types of MMM.

Marketing 97

Marketing ROI Sales Advertising 97