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How to Know Which Digital Trends Are Worth Chasing

Harvard Business

No strategy is static. In the online realm, Amazon’s experiment with its Echo wireless speaker technology – also known as Alexa – has the potential to turn the cumbersome online checkout process on its head. Kroger has aligned its entire business around a “Customer 1st” brand strategy.

Trends 133
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What Does Whole Foods Get from Amazon? Alexa, for Starters

Harvard Business

All the talk about Amazon’s acquisition of Whole Foods has been about how the deal will benefit Amazon’s “sell everything” strategy. What if we turn the question around: What does this deal do to Whole Foods’s “sell at a high price” strategy? Can Alexa sell Whole Foods’s inventory?

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3 Ways Companies Are Building a Business Around AI

Harvard Business

In the face of such technical progress, paralysis is rarely a good strategy. CAMP3 is a 26-person company, headquartered in Alpharetta, Georgia, that deploys and manages wireless sensor networks for agriculture. For perhaps the first time, we have invented a machine that cannot readily explain itself. Capture the Scarce Data.

Company 147
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Record $217 Corporate Bond Issuance in September; Verizon Leads the Way With Largest Bond Deal Ever at $49 Billion

MishTalk

Sales of corporate bonds in the U.S. 4 in the largest high-yield sale since 2008, according to data compiled by Bloomberg. Also consider Verizon Raises $49 Billion in Largest Corporate-Bond Sale. wireless carrier, Verizon Wireless. Five days ago Bloomberg reported Verizon to Sprint Lead Record Month for U.S.

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Meet "OSHbot" Lowes New Store Helper; Goodbye Retail Associates, Hello Robots

MishTalk

Advances in sensors, wireless networking, voice recognition and design prototyping are enabling us to build the smart retail robots that can autonomously navigate through stores, help communicate with customers to understand what they need and locate it quickly. Not even the most knowledgeable human clerk can do that. It''s well worth a play.

Retail 78
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Thinking lifetime (don't break the chain)

Seth Godin Blog

Make the sale, cut your costs, move on. When a customer shows up at their website then, searching for a new feature like eprinting or getting their wireless to work, it''s both an opportunity and warning sign. The traveling salesman, the carnival barker and the old-time businessman can hit and run. Subscription.

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How Tech Is Transforming Entry-Level, Customer-Facing Jobs

Harvard Business

Takeaways from a survey of more than 800 customer service reps.

Survey 206