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In the Best Sales Teams, About Half of the People Are in Support Roles

Harvard Business

Sales reps are most effective when they have the right amount of support staff, but exactly how much support staff does a company need, and how should it be structured? Call it a Goldilocks quandary: Too little support, and your sales people can’t do their jobs well; too much, and you’re wasting money.

Sales 132
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How to Downsize Your Sales Force

Harvard Business

Many industries have had to downsize sales forces. There are several reasons for recent sales force job cuts: Shifting market dynamics are one cause, including changing customer needs, customer consolidation, new buying channels, and slowing market growth. sales reps following an industry-wide downsizing trend.

Sales 106
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The Perils of Internal Disruption (Part 2)

Markovitz Consulting

This week I’d like to address sales incentives and volume discounts. Sales incentives—for example, bonuses to meet monthly or quarterly revenue goals—cause salespeople to stuff the company’s distribution channels with inventory far in excess of consumer demand. Next week: Batch Processing. Permalink

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How Organic Wine Finally Caught On

Harvard Business

Whole Foods Market, which by 2010 accounted for over one half of organic food sales in the United States, did little to promote organic wines. The Turnaround. Even as organic supermarkets grew in scale and popularity, they were reluctant to stock organic wine. What changed?

Chemicals 134
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GE’s Fall Has Been Accelerated by Two Problems. Most Other Big Companies Face Them, Too.

Harvard Business

In the fall of 2017 under Flannery, MA&D unsurprisingly became GE’s turnaround strategy tool. During the Immelt era, the dominant mode had been of strategy by way of mergers, acquisitions, and divestitures (MA&D), including most recently the disastrous merger of the GE oil and gas business with Baker Hughes in 2016.

Company 127
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How Top Salespeople Land Hard-to-Get Meetings

Harvard Business

While I was researching my new book, How to Get a Meeting with Anyone , I asked the top 100 sales thought leaders in the world, “When you absolutely must reach someone who is very important but nearly impossible to reach, how do you do it?” But his core business is turnaround consulting. Include the executive assistant.

Meeting 70
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7 Factors of Great Office Design

Harvard Business

Smart companies understand that workspaces are a business tool. The New York headquarters housed over a third of its workforce, including developers, the sales team, operations, and leadership. Since its 2005 founding, the marketing company had grown to over 1,100 employees.

Exercises 131